I work their they pay and are very generous great Italian cuisine bring friends and family leave a good review if u have time
Mr. Howell
Was alright,except for the Pizza being so greasy I could oil 4 chains on a bicycle with it off one Pizza ?,not joking.
Roxanne Lester
This place is a disgrace I spent $82 on food that was horrible I definitely won't eat there again what happened to this place used to be good
Kira D'Amour
Very decent quality Italian style food for West Virginia. The prices are very affordable here and they are excellent about getting food out quickly and correctly.
Becky Akers
Waitress was wonderful and tried her best to give us the best service. However, the restaurant was hot and there were gnats and flies everywhere. The food was late in coming and was mediocre as far as the flavor. We had to fight the gnats and flies. Bathroom was disgusting.
jason jackson
I went to pick my order up and it was like $15 more compared to what it should've been based on the menu prices listed. They said I must have used an old menu but it was the only one available to use. The food definitely wasn't worth the price.
Deborah Wymann
For real I don't even want to give them any stars. The seating was tattered and worn and when given the menu and asked what we would like to drink I asked for a tea and the server said we don't have any tea, so I then ordered a water, my husband then asked for a Dr. Pepper and the server said they didn't have that either, so then he asked for a water and the server said they only had one bottled water and I had ordered that. She excused herself with the response that their delivery truck hasn't come yet. Needless to say we excused ourselvesand just got up and went to another restaurant.
Antony Wright
They did a great job on my food.... Had so much left over dining in I'm still eating on it 2 hours later
Stanley Curry
It is the worst service and environment I have ever been in. We had to keep going and asking for napkins And our own drinks. Tables and benches are broke.
Sharon Shockey
Horrible! I frequent there often and always get the chef salad. Today decided to change up and ordered the grilled chicken salad for my mother and myself. It was absolutely the worst food I have ever ate! The chicken was so dry and not seasoned at all. We literally had to pour the water out of the container. There was probably a cup in each salad! The dressing was like water, just nasty! When I went to pay for the order( I called it in for pickup) the total came to 23.00. The cashier charged my credit card 32.29. I’m glad I noticed it before I signed it?. I told her to hold up that she had over charged my card and she looked like a deer in headlights. I ask her what was she going to do since she couldn’t correct the amount on my card. So she gave me cash from the till, which I was ok with that( mistakes happen). When I got home and saw the mess, I called them. The girl that answered just said “sorry, do you want us to remake them?” I told her she must be kidding! Told them I would never be back again and I would be leaving them a bad review. NASTY ???
I don’t normally complain or leave negative reviews. But I have to share the experience that happened to me this evening.I called and placed an order for pickup for me and my parents. I ordered a grilled chicken salad for my mom, a sub for me, spaghetti for my son, and my dad ordered what he always orders from here. He gets a large meat lover’s calzone add steak, onions, and mushrooms with extra cheese and no peppers. When I ordered, I made sure to repeat that twice because I didn’t want to get it wrong.When we returned home with the order, we realized they didn’t give us my moms chicken salad and my dad didn’t have the extras that I asked for. They don’t give you a receipt so I didn’t know if they even added it when I placed the order.When I called the lady said that she didn’t see the extras that I asked for on the receipt. She said to bring back the other one and they would remake it. She also said she would get the salad made for my mom.When I get there Muhammad angrily confronted me saying that the calzone doesn’t even come with peppers. And that I needed to ask for the extras when I order. I told him I did twice on the phone. I got my food and left.Muhammad followed me out to my car saying that I need to make sure to tell them the extras when I order and I needed to pay for the extras because they didn’t charge me. I told him I would come in to pay. He said “no just pay the next time you order” and to make sure I order correctly next time. Very rudely.I told him there wouldn’t be a next time because I won’t be back. I told him I will just come in and pay. And I told him he was very rude.I wasn’t trying to get free food. I repeated my order twice and was treated so poorly.I feel so badly for the three employees that I talked to at the register that said this is normal behavior for him. So if you want someone to follow you to your car and make you cry over $9.54, this is the place for you. But I won’t be back. My dad who says he eats here all the time said he won’t be back either.
Heather White
Horrible service! We didn't get everything that we ordered. What we did get was disgusting! No napkins. Had to ASK for a glass. They only brought us cans (which cost 2.50 a piece). When we complained, the manager got in my mother's face and was very hateful/unprofessional. I wouldn't recommend AT ALL. I'm surprised they're even open for business. Ruined our whole evening out.
K Cole
I specifically ordered a pizza with Tomatoes, Onions, Green Peppers, Mushrooms and Spinach with one side also having Italian Sausage and Pepperoni.What I got was Tomatoes, Onions, Pepper rings, Mushrooms, Olives and Spinach. The other side had Italian Sausage and Ham.The person eating who was limited on the items they can eat had to pull a lot items off. I have been to this location 3 times and the next 2 times you messed up the order.
Alexa Chandler
3/19/22 7pm- called at 650 to place pick up order total of 65$, told would be ready in 25-30 minutes. Arrived at approx 715, told about 10 more minutes, order was not ready until 755. Front staff helpful and apologetic, cook staff laughing through order window when asked to ensure the order was correct. Overall the place has really gone down hill. Great food, poor service.
Snoopy Scooby
We went to Portabella's 2 on March 14th,2022 after a long day, expecting great food. What we paid for was a burnt old Pepperoni Roll, burnt garlic knots with cheese and one without cheese, one sub with fries (we got chips instead, the waitress didn't offer to correct our order). We asked for no cheese on the sub with Bacon, we got cheese the bacon was bacon bits The BBQ wings were not BBQ wings and undercooked.. The waitress was okay, the cook in the back the older gentleman was more concerned about a soccer game and smoking a cigarette than fixing our order. We had to pay for it of course. We were very disappointed and disgusted with our experience.. I will not be back.
I work their they pay and are very generous great Italian cuisine bring friends and family leave a good review if u have time
Was alright,except for the Pizza being so greasy I could oil 4 chains on a bicycle with it off one Pizza ?,not joking.
This place is a disgrace I spent $82 on food that was horrible I definitely won't eat there again what happened to this place used to be good
Very decent quality Italian style food for West Virginia. The prices are very affordable here and they are excellent about getting food out quickly and correctly.
Waitress was wonderful and tried her best to give us the best service. However, the restaurant was hot and there were gnats and flies everywhere. The food was late in coming and was mediocre as far as the flavor. We had to fight the gnats and flies. Bathroom was disgusting.
I went to pick my order up and it was like $15 more compared to what it should've been based on the menu prices listed. They said I must have used an old menu but it was the only one available to use. The food definitely wasn't worth the price.
For real I don't even want to give them any stars. The seating was tattered and worn and when given the menu and asked what we would like to drink I asked for a tea and the server said we don't have any tea, so I then ordered a water, my husband then asked for a Dr. Pepper and the server said they didn't have that either, so then he asked for a water and the server said they only had one bottled water and I had ordered that. She excused herself with the response that their delivery truck hasn't come yet. Needless to say we excused ourselvesand just got up and went to another restaurant.
They did a great job on my food.... Had so much left over dining in I'm still eating on it 2 hours later
It is the worst service and environment I have ever been in. We had to keep going and asking for napkins And our own drinks. Tables and benches are broke.
Horrible! I frequent there often and always get the chef salad. Today decided to change up and ordered the grilled chicken salad for my mother and myself. It was absolutely the worst food I have ever ate! The chicken was so dry and not seasoned at all. We literally had to pour the water out of the container. There was probably a cup in each salad! The dressing was like water, just nasty! When I went to pay for the order( I called it in for pickup) the total came to 23.00. The cashier charged my credit card 32.29. I’m glad I noticed it before I signed it?. I told her to hold up that she had over charged my card and she looked like a deer in headlights. I ask her what was she going to do since she couldn’t correct the amount on my card. So she gave me cash from the till, which I was ok with that( mistakes happen). When I got home and saw the mess, I called them. The girl that answered just said “sorry, do you want us to remake them?” I told her she must be kidding! Told them I would never be back again and I would be leaving them a bad review. NASTY ???
Restaurantji Recommends
I don’t normally complain or leave negative reviews. But I have to share the experience that happened to me this evening.I called and placed an order for pickup for me and my parents. I ordered a grilled chicken salad for my mom, a sub for me, spaghetti for my son, and my dad ordered what he always orders from here. He gets a large meat lover’s calzone add steak, onions, and mushrooms with extra cheese and no peppers. When I ordered, I made sure to repeat that twice because I didn’t want to get it wrong.When we returned home with the order, we realized they didn’t give us my moms chicken salad and my dad didn’t have the extras that I asked for. They don’t give you a receipt so I didn’t know if they even added it when I placed the order.When I called the lady said that she didn’t see the extras that I asked for on the receipt. She said to bring back the other one and they would remake it. She also said she would get the salad made for my mom.When I get there Muhammad angrily confronted me saying that the calzone doesn’t even come with peppers. And that I needed to ask for the extras when I order. I told him I did twice on the phone. I got my food and left.Muhammad followed me out to my car saying that I need to make sure to tell them the extras when I order and I needed to pay for the extras because they didn’t charge me. I told him I would come in to pay. He said “no just pay the next time you order” and to make sure I order correctly next time. Very rudely.I told him there wouldn’t be a next time because I won’t be back. I told him I will just come in and pay. And I told him he was very rude.I wasn’t trying to get free food. I repeated my order twice and was treated so poorly.I feel so badly for the three employees that I talked to at the register that said this is normal behavior for him. So if you want someone to follow you to your car and make you cry over $9.54, this is the place for you. But I won’t be back. My dad who says he eats here all the time said he won’t be back either.
Horrible service! We didn't get everything that we ordered. What we did get was disgusting! No napkins. Had to ASK for a glass. They only brought us cans (which cost 2.50 a piece). When we complained, the manager got in my mother's face and was very hateful/unprofessional. I wouldn't recommend AT ALL. I'm surprised they're even open for business. Ruined our whole evening out.
I specifically ordered a pizza with Tomatoes, Onions, Green Peppers, Mushrooms and Spinach with one side also having Italian Sausage and Pepperoni.What I got was Tomatoes, Onions, Pepper rings, Mushrooms, Olives and Spinach. The other side had Italian Sausage and Ham.The person eating who was limited on the items they can eat had to pull a lot items off. I have been to this location 3 times and the next 2 times you messed up the order.
3/19/22 7pm- called at 650 to place pick up order total of 65$, told would be ready in 25-30 minutes. Arrived at approx 715, told about 10 more minutes, order was not ready until 755. Front staff helpful and apologetic, cook staff laughing through order window when asked to ensure the order was correct. Overall the place has really gone down hill. Great food, poor service.
We went to Portabella's 2 on March 14th,2022 after a long day, expecting great food. What we paid for was a burnt old Pepperoni Roll, burnt garlic knots with cheese and one without cheese, one sub with fries (we got chips instead, the waitress didn't offer to correct our order). We asked for no cheese on the sub with Bacon, we got cheese the bacon was bacon bits The BBQ wings were not BBQ wings and undercooked.. The waitress was okay, the cook in the back the older gentleman was more concerned about a soccer game and smoking a cigarette than fixing our order. We had to pay for it of course. We were very disappointed and disgusted with our experience.. I will not be back.
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