Dairy Queen Grill & Chill

225 Milford St, Clarksburg
(304) 623-9660

Recent Reviews

Whitney Myers

The blizzard I got had very little oreos in it and the chocolate milkshake was to frothy I could only drink ⅗ of it rest was foam

Atmosphere: 3

Food: 4

Service: 3

Christine Wilson

Excellent service. Very clean. Stopped in travelling home to Canada.

Atmosphere: 5

Food: 5

Service: 5

Robert M.

I stopped there the for lunch . I waited in the drive-through for a good five minutes. None of the employees answered me, so I go around and park I go inside to order my lunch. The two girls that were working was sitting in the lobby with no headsets on talking on their phones I went to the counter to order my lunch the one was cussing, and they wanted to argue who was going to take my order. behind the counter, was messy the candy station had stuff all over it. The floors in front of the candy station was black and had candy all over it and what looked to be like dried up ice cream I asked if there was a manager working because I had sat in the drive-through for a good five minutes. The one girl that was taking my order was actually the manager there and got a really bad attitude with me and yelled at her employee to get a headset on now. I understand that everybody has a bad day but I'm only on a limited half hour lunch break that's to get my lunch eat it and be clocked back into work. I felt that it was very unprofessional. I ordered a chicken basket they gave me cold gravy no bread and the chicken tenders that they put in my basket. You could tell just looking at them that they had been sitting there for quite a while. They were hard and very cold. I ended up not even eating lunch. I understand that fast food can be chaotic and that customers complaint a lot. I understand this because I myself working fast food, but the experience there was just terrible. I would not recommend anybody going. There was very professional the girl they have managing that place makes Dairy Queen look very bad. I will never waste my money to eat there again

Kathy Jones

Staff went out of their way to help with the app.

Food: 4

Service: 4

Megan Reich

Ice cream was melted when they handed it to me, didn’t turn it upside down for it would’ve spilled on the floor. Ordered their pretzel sticks and they didn’t give me the queso that comes with them, and I ordered fries and they were chips, no softness to them whatsoever.

Atmosphere: 1

Food: 1

Service: 1

Andrea Collins

They get 1 star cause you can't give negative ratings here!We should have just gotten ice cream! Customer Service started at 4 and drop rapidly to a -5 DO NOT WASTE YOUR TIME OR MONEY! If you (the owner) want details you will need to contact me. However I will be contacting corporate to ask them to review this store, because I would not let this represent DQ like this and this community would more jobs. Get better employees or close!

Atmosphere: 1

Food: 1

Service: 1

Linda Norris

Ordered thru the drive thru and staff was not very happy. I didn't get my extra gravy or toast.and I paid for the extra gravy.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Crispy Chicken Strips

Nikki M William's

This place is always disgusting inside. The workers play around to much which get dirt, etc, in peoples food I've seen it. So unorganized smh. I've waited 15 mins inside at the register just to get one of these employees to stop playing with each other and take my oder. is there a way I could speak with the owner, or is there a complaint number I can call? I need to speak with someone other than the people that work there because they dont help at all regarding my last visit at the Milford street location. You lost a good Customer hope you know. These business need to watch their camreas at times or check in and see how thier employeestreat the buisness and customer.. I'm so angry and upset and I can not seem to find out how I can speak with someone other than the fools working there.

Justin Brady

Got to store at 9:20 pm. And after waiting in line for 20 minutes to order was told the kitchen was closed because they were to busy. Went to other dq location and they were happy to take my money at 10 minutes till

Atmosphere: 1

Food: 1

Service: 1

Rhea K Garcia

They are the best?look at this amazing cake they did for my Husband’s birthday. Thank you so much, he loved it??? Staff was wonderful and so helpful with ideas and changes when I would call.

Samantha Demastus

Love the lady's that work there .I come here to get my bags of ice like once a week .and they know me soon as I walk in . Friendly and so sweet .the only one I come to ... They need a raise

Vader E

Good at lunchtime, NOT at dinner time….last couple lunches looked/were amazing….but whoever works there in the evening should just quit. Just got dinner for the first time, same thing I get for lunch….looks like it was made by a toddler and it was wrong.

Lenora Withrow

Absolutey Amaziiiing n my favorite place to go for a good old fashion Ultimate Royale Chocco Brownie Blizzard is my personal favorite!!!!

Atmosphere: 5

Food: 5

Service: 5

Entermate Star

Pretty good but I think the patty I got might've been a bit older, not sure how they do their burgers in the back but was less juicy than I usually get at a DQ I feel.

Dozer Knotts

All three of our items had the taste of strawberry ? and none of our items were supposed to. I'll give them another chance, but next time they can go talk to Toni's ?

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