Haven't been here in a long time, because of poor food and bad customer service... this visit was so much better. Everything we ordered was correct, tasted great and customer service was so much better!! Great job everyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Tenders Combo
Jamie Longanetta
I love kfcParking: The employees are very nice and quick at getting your food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Nikki Hamilton
Food was excellent but we didn't enjoy seeing roses crawl out from on the floor and under their microwave over there health department should go in check it out said tribes whatever it takes that's one thing we didn't like
Atmosphere: 2
Food: 5
Service: 5
Brandy Stempor
We were inside 10 minutes and no one acknowledged we were even there. The gentleman in front of us waited patiently for his food. He was finally given his chicken sandwich and was told they were waiting for his pot pie (we could see they hadn't even started it). He sat down with his wife (I assume) with just the chicken sandwich. We watched 3 employees slowly move around. One even said to another sorry I'm lagging today. The other employee said oh thats fine. Still not acknowledged at the register we turned around and left. The older gentleman snickered and shook his head knowing the service is terrible. BTW we only wanted drinks to go and a beverage bucket. It would have been an easy sell.
David M
Friendly staff and for once a clean KFC. The foods great, prices are good, fast service. Nothing to really complain about with this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 PC Tenders Combo, Fried Chicken, Tenders Combo
Dianna Bailey-Miller
Great lunch yesterday! The lady wearing the headphones was most excellent!!
Atmosphere: 5
Food: 5
Service: 5
TC
I order 3 box meals all the same, (to make it easy) but received 3 different meals. Original instead of extra crispy as ordered all 3 meals, 1 mash potato instead of 3, received 3 side gravies with maybe a teaspoon of gravy at best, received 1 biscuit instead of 3, received 2 dark meat instead of 3 all white meat. I paid extra (almost $40) for all white meat meals.No consistency, requires you to check every item before driving away (I didn't this time nor should it be required) The owner of this franchise (Bridgeport WV) has a serious quality issue.Not interested in going back. This is a shame KFC at one time was the number one fast food stop in the Clarksburg area.
Atmosphere: 2
Food: 2
Service: 1
Kelly Bryant
My first trip to KFC in years and definitely my last. The biscuits were hard, food was cold and the price is outrageous. What happened to the family size mashed potatoes and gravy with family meals ? I paid $3.49 for the smallest containers of mashed potatoes and Mac & cheese. They were out of cold slaw completely. The best part of this meal was the cile slaw from Long John's. I won't go back there.
Atmosphere: 3
Food: 1
Service: 3
Anna Kuhens
Legs so low grade (quality),after fried wasn't anything left. Wasn't worth eating was hard.. To high price for poor quality chicken ,they are serving now. . Never got complete order. No coleslaw . They are always leaving things out of orders. They have reduced sizes and quality. But have went up in prices. I feel they are ripping us off. Not like when they first opened.Kid-friendliness: Our chicken was burnt. Not fit to eat. If you see you fry to long. Dont serve it to customers. Do your job. Poor business.
This is a wonderful KFC Location! Always have had friendly service, and order is always correct. Great employees! I loved that they dressed up on Halloween! Will be back at this location. Not to mention you can’t go wrong with anything you order here!
Atmosphere: 5
Food: 5
Service: 5
Laura Hamilton
Food was good, it took too long to get it, the guy that took my order was high or something. I was very unhappy with his service. Other than that it was pretty good.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fried Chicken
Melissa Norman
Food was delicious! Employees weren't too friendly but they did their job ?♀️
Atmosphere: 4
Food: 4
Service: 3
Elissa Soares
Great extra crispy fried chicken!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Damion Gibson
We waiting a long period time for someone to take our order and when they finally came it waz a heavy set woman or man no name tag glasses working the front line around 2 on 9/9/23 we we ordered we sat down and ate it took a while for us to even get our food also I went back up to order the funnel cake fry’s and the woman or man said it would be about 2 min so I sat back down to wait and about 5-10 min later I went back up bc I was getting ready to leave and ask if nicely if the fry’s were ready and he or she rudely said hold on I’m also trying to do other things waving he or she’s hand around and about 3 min later finally gave me the fry’s and when I looked at them they barely had any sugar on them at all and they were cold i pays almost $7 dollars and couldn’t even eat them bc how they tasted
Haven't been here in a long time, because of poor food and bad customer service... this visit was so much better. Everything we ordered was correct, tasted great and customer service was so much better!! Great job everyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Tenders Combo
I love kfcParking: The employees are very nice and quick at getting your food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Food was excellent but we didn't enjoy seeing roses crawl out from on the floor and under their microwave over there health department should go in check it out said tribes whatever it takes that's one thing we didn't like
Atmosphere: 2
Food: 5
Service: 5
We were inside 10 minutes and no one acknowledged we were even there. The gentleman in front of us waited patiently for his food. He was finally given his chicken sandwich and was told they were waiting for his pot pie (we could see they hadn't even started it). He sat down with his wife (I assume) with just the chicken sandwich. We watched 3 employees slowly move around. One even said to another sorry I'm lagging today. The other employee said oh thats fine. Still not acknowledged at the register we turned around and left. The older gentleman snickered and shook his head knowing the service is terrible. BTW we only wanted drinks to go and a beverage bucket. It would have been an easy sell.
Friendly staff and for once a clean KFC. The foods great, prices are good, fast service. Nothing to really complain about with this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 PC Tenders Combo, Fried Chicken, Tenders Combo
Great lunch yesterday! The lady wearing the headphones was most excellent!!
Atmosphere: 5
Food: 5
Service: 5
I order 3 box meals all the same, (to make it easy) but received 3 different meals. Original instead of extra crispy as ordered all 3 meals, 1 mash potato instead of 3, received 3 side gravies with maybe a teaspoon of gravy at best, received 1 biscuit instead of 3, received 2 dark meat instead of 3 all white meat. I paid extra (almost $40) for all white meat meals.No consistency, requires you to check every item before driving away (I didn't this time nor should it be required) The owner of this franchise (Bridgeport WV) has a serious quality issue.Not interested in going back. This is a shame KFC at one time was the number one fast food stop in the Clarksburg area.
Atmosphere: 2
Food: 2
Service: 1
My first trip to KFC in years and definitely my last. The biscuits were hard, food was cold and the price is outrageous. What happened to the family size mashed potatoes and gravy with family meals ? I paid $3.49 for the smallest containers of mashed potatoes and Mac & cheese. They were out of cold slaw completely. The best part of this meal was the cile slaw from Long John's. I won't go back there.
Atmosphere: 3
Food: 1
Service: 3
Legs so low grade (quality),after fried wasn't anything left. Wasn't worth eating was hard.. To high price for poor quality chicken ,they are serving now. . Never got complete order. No coleslaw . They are always leaving things out of orders. They have reduced sizes and quality. But have went up in prices. I feel they are ripping us off. Not like when they first opened.Kid-friendliness: Our chicken was burnt. Not fit to eat. If you see you fry to long. Dont serve it to customers. Do your job. Poor business.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: 8 Piece Meal
Great food and very friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is a wonderful KFC Location! Always have had friendly service, and order is always correct. Great employees! I loved that they dressed up on Halloween! Will be back at this location. Not to mention you can’t go wrong with anything you order here!
Atmosphere: 5
Food: 5
Service: 5
Food was good, it took too long to get it, the guy that took my order was high or something. I was very unhappy with his service. Other than that it was pretty good.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Fried Chicken
Food was delicious! Employees weren't too friendly but they did their job ?♀️
Atmosphere: 4
Food: 4
Service: 3
Great extra crispy fried chicken!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
We waiting a long period time for someone to take our order and when they finally came it waz a heavy set woman or man no name tag glasses working the front line around 2 on 9/9/23 we we ordered we sat down and ate it took a while for us to even get our food also I went back up to order the funnel cake fry’s and the woman or man said it would be about 2 min so I sat back down to wait and about 5-10 min later I went back up bc I was getting ready to leave and ask if nicely if the fry’s were ready and he or she rudely said hold on I’m also trying to do other things waving he or she’s hand around and about 3 min later finally gave me the fry’s and when I looked at them they barely had any sugar on them at all and they were cold i pays almost $7 dollars and couldn’t even eat them bc how they tasted
Atmosphere: 2
Food: 2
Service: 1