food seemed to be stale (taco shells)/overcooked(chalupa shells)
Atmosphere: 5
Food: 2
Service: 2
Ryan Gresch
This was the “last straw” literally. I never thought I would see the day that paper straws would make there way to WV, but they have. I’ve been slowly losing respect for Taco Bell starting with the menu changes during 2020 and 2021, the change in their tortillas, and the noticeable “shrinkage” in burrito sizes. Today I stopped by on the way home from work for a bean burrito and a small Baja blast and got a paper straws with my drink. Sorry, I’m done. Nothing worse than having the aftertaste of pencil in your mouth.
Atmosphere: 4
Food: 2
Service: 5
Mike Carpenter
The facility was very clean, the staff quickly got the food ready, and we enjoyed sitting/talking about our busy day.
Atmosphere: 5
Food: 5
Service: 5
Faith Napper
Tonight i ordered food around 11:30pm and while waiting at the window for my food i watched the employee megan pick her nose and rub her mouth while playing on her phone and handling customers bags. When we asked to speak to a manager another employee tabitha came to the window. We asked to speak to the manager joshua and she slammed the window in our face. Joshua refused to give us his managers name and the employee names. When we called the store he finally gave us their name and we told him we would be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Angela ORMEROD
Terrible service. Drive thru was closed, have to place your own order now. No sauce, order was wrong. Mexican pizzas weren't even cut.
Atmosphere: 1
Food: 1
Service: 1
shaun foltz
There was a bug in my taco!!!! I was half way into to my third taco and an entire bug was in the meat! Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Destiny Hill
Came to get a pick up order around midnight and got to witness all the workers bonding (screaming together) about the fryers 🤣 I can tell that crew has the best vibes and the food was the best tacobell i’ve had in a long while! everything was evenly spread in my burrito and cheese melty! 😂🥰 & the manager was super sweet as well!! appreciate you all 🫶🏼
Atmosphere: 5
Food: 5
Service: 5
Matthew Kerner
The staff seemed overwhelmed, not rude or incompetent, just understaffed maybe.
Food was ok. Tables and floors were all dirty and employees “visiting” around counter where you get your food. DO NOT LIKE ordering at kiosks. I want some personal service. Loved this place before but I won’t be back. It’s a shame customers aren’t even greeted anymore.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mexican Pizza
Wildwolf 1600
Food is wonderful, as expected from Taco Bell! However, DO NOT leave the drive-through window thill you have checked all the stuff in your order bag! One time, I ordered 4 tacos, and they had to remake my order 3 times. First, they put tomatoes on my tacos when I asked for no tomato. They remade them, and they did the exact same thing 🤣! And then, on the third try, I was looking that there were no tomatoes, but they ended up forgetting the sour cream! 🤣 but at least they let me keep the mess up tacos! So at least I got 12 free tacos out of it! May suck at getting the order right, but at least they own their mistakes and attempt to fix it! But please make sure u take the time to check your order before driving away.
Parking: Technically, it's not difficult to "find" parking. It's just difficult not to get trapped in your spot. This is because they usually have a long line of cars through drive-through and a super narrow, tiny parking lot!
Went tonight thru drive thru .the stuff we got had hardly any meat. Cold and the tacos was soggy ... The cinnamon balls was so hard ... And they forgot 6 tacos so I had to go in for them ... I use to love this place but tonight Im not so sure
Atmosphere: 5
Food: 1
Service: 3
Srushan Shankara bhaktula
Very clean Taco Bell food and place wise I’ve ever visited. Was going to nj by road and came across this on my way. Definitely recommend this place for quick stop for food when going for long drives.
Atmosphere: 5
Food: 5
Service: 5
Claude Travis
Ordered a 10 piece nugget and they gave me 6
Atmosphere: 1
Food: 2
Service: 1
Nicole
There was a cat on the table in the dining room as we waited in the drive thru watching the man pull the fuzzywuzzy cat out and onto the table I was thinking about how many people were going to be passing through there tonight going in for mobile pick up door dash walk ins drive thrus but after employees take breaks where there was dirty animal grim not knowing it 😔 then going back to the kitchen and cat hair traveling on clothes in the air carrying itself into the ventilation system and I had to stop myself as we pulled up I regained my full attention back to the conversation in the car and kept telling myself your food is being made it will not be affected by the effectiveness of cat getting away from the gentleman or guy in the dining room. As we stop get our food drinks it's brought up lightly I remain silent not my business just my dinner time. Yummy and we drive the 4 to 5 minutes home, start to pull everything out and have someone elses order my friend calls talks to manager and they laugh at the mistake saying we have you the bag for the car behind you and they got your bag. So we're going to fix something here at home and would be ok to bring the receipt up at another time and get the order we did have the food from the wrong order and the night before we were there as well.
Vegetarian options: There are so many ways to get creative with cheese and diced tomatoes tortillas
Dietary restrictions: No beans yes even at taco bell they can accommodate you
Parking: Always park across the street in Kroger's lot if parking lot is full
Kid-friendliness: They have kids menu and high chairs in the dinning room
Wheelchair accessibility: Yes from parking lot to going in and out of the building and restrooms are accessible for wheelchairs as well
food seemed to be stale (taco shells)/overcooked(chalupa shells)
Atmosphere: 5
Food: 2
Service: 2
This was the “last straw” literally. I never thought I would see the day that paper straws would make there way to WV, but they have. I’ve been slowly losing respect for Taco Bell starting with the menu changes during 2020 and 2021, the change in their tortillas, and the noticeable “shrinkage” in burrito sizes. Today I stopped by on the way home from work for a bean burrito and a small Baja blast and got a paper straws with my drink. Sorry, I’m done. Nothing worse than having the aftertaste of pencil in your mouth.
Atmosphere: 4
Food: 2
Service: 5
The facility was very clean, the staff quickly got the food ready, and we enjoyed sitting/talking about our busy day.
Atmosphere: 5
Food: 5
Service: 5
Tonight i ordered food around 11:30pm and while waiting at the window for my food i watched the employee megan pick her nose and rub her mouth while playing on her phone and handling customers bags. When we asked to speak to a manager another employee tabitha came to the window. We asked to speak to the manager joshua and she slammed the window in our face. Joshua refused to give us his managers name and the employee names. When we called the store he finally gave us their name and we told him we would be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Drive thru was closed, have to place your own order now. No sauce, order was wrong. Mexican pizzas weren't even cut.
Atmosphere: 1
Food: 1
Service: 1
There was a bug in my taco!!!! I was half way into to my third taco and an entire bug was in the meat! Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Came to get a pick up order around midnight and got to witness all the workers bonding (screaming together) about the fryers 🤣 I can tell that crew has the best vibes and the food was the best tacobell i’ve had in a long while! everything was evenly spread in my burrito and cheese melty! 😂🥰 & the manager was super sweet as well!! appreciate you all 🫶🏼
Atmosphere: 5
Food: 5
Service: 5
The staff seemed overwhelmed, not rude or incompetent, just understaffed maybe.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mexican Pizza, Tacos Supreme, Soft Taco Supreme, 5 Layered Burrito Regular, Chips \u0026 Nachos Cheese Sauce, Five Layer Burrito, Burrito Supreme
Food was ok. Tables and floors were all dirty and employees “visiting” around counter where you get your food. DO NOT LIKE ordering at kiosks. I want some personal service. Loved this place before but I won’t be back. It’s a shame customers aren’t even greeted anymore.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mexican Pizza
Food is wonderful, as expected from Taco Bell! However, DO NOT leave the drive-through window thill you have checked all the stuff in your order bag! One time, I ordered 4 tacos, and they had to remake my order 3 times. First, they put tomatoes on my tacos when I asked for no tomato. They remade them, and they did the exact same thing 🤣! And then, on the third try, I was looking that there were no tomatoes, but they ended up forgetting the sour cream! 🤣 but at least they let me keep the mess up tacos! So at least I got 12 free tacos out of it! May suck at getting the order right, but at least they own their mistakes and attempt to fix it! But please make sure u take the time to check your order before driving away.
Parking: Technically, it's not difficult to "find" parking. It's just difficult not to get trapped in your spot. This is because they usually have a long line of cars through drive-through and a super narrow, tiny parking lot!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Crunchy Taco, Cinnamon Twists, Tacos Supreme
Restaurantji Recommends
Went tonight thru drive thru .the stuff we got had hardly any meat. Cold and the tacos was soggy ... The cinnamon balls was so hard ... And they forgot 6 tacos so I had to go in for them ... I use to love this place but tonight Im not so sure
Atmosphere: 5
Food: 1
Service: 3
Very clean Taco Bell food and place wise I’ve ever visited. Was going to nj by road and came across this on my way. Definitely recommend this place for quick stop for food when going for long drives.
Atmosphere: 5
Food: 5
Service: 5
Ordered a 10 piece nugget and they gave me 6
Atmosphere: 1
Food: 2
Service: 1
There was a cat on the table in the dining room as we waited in the drive thru watching the man pull the fuzzywuzzy cat out and onto the table I was thinking about how many people were going to be passing through there tonight going in for mobile pick up door dash walk ins drive thrus but after employees take breaks where there was dirty animal grim not knowing it 😔 then going back to the kitchen and cat hair traveling on clothes in the air carrying itself into the ventilation system and I had to stop myself as we pulled up I regained my full attention back to the conversation in the car and kept telling myself your food is being made it will not be affected by the effectiveness of cat getting away from the gentleman or guy in the dining room. As we stop get our food drinks it's brought up lightly I remain silent not my business just my dinner time. Yummy and we drive the 4 to 5 minutes home, start to pull everything out and have someone elses order my friend calls talks to manager and they laugh at the mistake saying we have you the bag for the car behind you and they got your bag. So we're going to fix something here at home and would be ok to bring the receipt up at another time and get the order we did have the food from the wrong order and the night before we were there as well.
Vegetarian options: There are so many ways to get creative with cheese and diced tomatoes tortillas
Dietary restrictions: No beans yes even at taco bell they can accommodate you
Parking: Always park across the street in Kroger's lot if parking lot is full
Kid-friendliness: They have kids menu and high chairs in the dinning room
Wheelchair accessibility: Yes from parking lot to going in and out of the building and restrooms are accessible for wheelchairs as well
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Burrito Supreme, Quesadilla, 5 Layered Burrito Regular, Mexican Pizza, Bean Burrito, Cinnamon Twists
Order completely wrong this is the 3rd time in 2 months I was overcharged the food was wrapped like crap and it was all wrong
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