There was tension between employees we could feel immediately when we walked in. It was not a pleasant experience.
Stephanie Pence
This location was the worst Bob Evans we’ve been to. After seeing the conditions of this place, I’m surprised corporate hasn’t shut this down. The building itself is dirty and not appealing to eat in and the food was even worse. I can’t believe they even allowed my children’s meals to be served. Attaching pictures to show the rotten fruit my kids were both given in their kids meals. The chicken tenders were disgusting as well and my child took one bite and spit it out. This may have been the first place my kids didn’t even eat their meals. When I showed the cashier a picture of the fruit and asked for a discount she acted like it’s no big deal and said there was nothing she could do. Eventually she gave a whopping $4 off. We paid over $50 for 3 of us to not even eat our meals.
How in the world is this place still in business?
Johnny
Not as good as the Kanawha City WV Bob Evans
Justin Rayeni
My pancakes were burnt i didn't even eat it after paying 40 dollars
Tara Clark
Always good food. Breakfast choices are phenomenal. Service was excellent!
RcWorld RcWorld
Has to be the worst location. Only three other people in the place besides me and my wife. Took 35 minutes to even place our order. Food came out 20 minutes later and was wrong. Manager could be heard yelling at another employee that “she was the boss” had to get up and go up front and ask for refills as our waiter was no where to be found. No rolls, or biscuits, out of multiple items. Worse service Iv had at a restaurant. I’m surprised this location is still open.
Rahn Poole
Food was cool and we got out bread after we was done eating.
Heidi Rosario
We where in WV for 9u football tournament. Our server was amazing. She went above and beyond. The food was amazing all around. Great place.
Nicholas Bumgardner (Nick)
Great food and great service. One of the better ones around here.
Zach Turley
I love Bob Evans but I would caution you to avoid the one in Cross Lanes. This is not our first bad experience which is prompting this review. My wife and I came in for a quick dessert before heading home. They sat us down and forgot us for a little over 20 minutes before anyone even came to see if we had been waited on. Several people passed by us multiple times and never stopped. I wish I could say that this was one time thing but it's becoming all to common here.
My wife and I came here for dinner! Very busy but staff was so on point and professional very transparent on situation and food was tasty Team worked so well together our server Sarah was great!!
Mike U
Better than it was a couple years ago
Phyllis Hogston
Shocked at how little food you get for their prices.
Elizabeth Hull
This location was dirty and the coffee was cold...COLD😳
There was tension between employees we could feel immediately when we walked in. It was not a pleasant experience.
This location was the worst Bob Evans we’ve been to. After seeing the conditions of this place, I’m surprised corporate hasn’t shut this down. The building itself is dirty and not appealing to eat in and the food was even worse. I can’t believe they even allowed my children’s meals to be served. Attaching pictures to show the rotten fruit my kids were both given in their kids meals. The chicken tenders were disgusting as well and my child took one bite and spit it out. This may have been the first place my kids didn’t even eat their meals. When I showed the cashier a picture of the fruit and asked for a discount she acted like it’s no big deal and said there was nothing she could do. Eventually she gave a whopping $4 off. We paid over $50 for 3 of us to not even eat our meals.
How in the world is this place still in business?
Not as good as the Kanawha City WV Bob Evans
My pancakes were burnt i didn't even eat it after paying 40 dollars
Always good food. Breakfast choices are phenomenal. Service was excellent!
Has to be the worst location. Only three other people in the place besides me and my wife. Took 35 minutes to even place our order. Food came out 20 minutes later and was wrong.
Manager could be heard yelling at another employee that “she was the boss” had to get up and go up front and ask for refills as our waiter was no where to be found.
No rolls, or biscuits, out of multiple items. Worse service Iv had at a restaurant. I’m surprised this location is still open.
Food was cool and we got out bread after we was done eating.
We where in WV for 9u football tournament. Our server was amazing. She went above and beyond.
The food was amazing all around. Great place.
Great food and great service. One of the better ones around here.
I love Bob Evans but I would caution you to avoid the one in Cross Lanes. This is not our first bad experience which is prompting this review. My wife and I came in for a quick dessert before heading home. They sat us down and forgot us for a little over 20 minutes before anyone even came to see if we had been waited on. Several people passed by us multiple times and never stopped. I wish I could say that this was one time thing but it's becoming all to common here.
Restaurantji Recommends
Excellent service!
My wife and I came here for dinner! Very busy but staff was so on point and professional very transparent on situation and food was tasty Team worked so well together our server Sarah was great!!
Better than it was a couple years ago
Shocked at how little food you get for their prices.
This location was dirty and the coffee was cold...COLD😳
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