Cook Out

131 Goff Mountain Rd, Cross Lanes
(866) 547-0011

Recent Reviews

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OptimusPrime 1492

Sometimes it's not the best service.

Atmosphere: 5

Food: 5

Service: 3

Jeremy Westfall

The best

Atmosphere: 5

Food: 5

Service: 5

Amy Underwood

Hair in my cheese fries, and it wasn’t just 1 hair IT WAS MULTIPLE! They didn’t give me my drink, and they put lettuce on my husband’s sandwich after he asked for it without.

Atmosphere: 1

Food: 1

Service: 1

Annika Blenke

Good fast food! Lots of options

Atmosphere: 3

Food: 4

Service: 4

Jim Mccallister

Great milkshakes fast friendly service

Atmosphere: 5

Food: 5

Service: 5

Rusty Lynch

I have 3 kids.. our food orders are never simple.. they got it perfect! Great job!

Atmosphere: 5

Food: 5

Service: 5

Thereasa Bishop

First time to try it ! Idk it's Tuesday the 2nd an I can say the team even the trainee was great. Great service. What I have to complain about? THAT YALL ARE BY FAR MY FAVORITE AN I MAY BE ADDICTED TO THAT CHILI DOG LOL. TY FOR A GREAT FOODIES. HUGS.

Atmosphere: 5

Food: 5

Service: 5

Stacey Tredway

Was a fairly new restaurant..they haven't been open long..they messed our order up several times..with the same order..and the inside dining area wasn't very clean..that being said..they had just opened the place and we're very short staffed. The manager there was super apologetic and made sure he threw extra in our order for the inconvenience. I believe they will improve with time and staff because we love our cookout restaurants! They always have the best deal and the best prices especially feeding a family of 5...the food is usually really good at the ones in south and North Carolinas...so be patient with them as this one is new and everyone is still being trained!

Atmosphere: 4

Food: 4

Service: 4

Matthew Sovine

Food is great! Staff has been great!!! Love it.

Atmosphere: 5

Food: 5

Service: 5

Sarah Braun

Absolutely love coming here really great food for decent prices always hot and fresh too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fries

Amber Jarrett

If I could give them a zero I would. You know it’s awful when you live 15 miles from the place and you drive there at 130 am to pay nearly 13 bucks for ONE meal to only get home and open the bag and it’s not what you ordered. No where close. Wanna talk about being pissed off. Not to mention I don’t even like what they gave me. So guess who’s going to bed hungry tonight??!! This chic all because COOK OUT SUCKS

Axel Pauley

I've tried to get pickles on my burgers x3 separate times, this time even requesting extra, and they still fail me every time. I honestly dislike the food anyways, its going downhill, the burgers are always burnt to a crisp and couldn't compare to when I had it in Huntington, and the last two times this happened I rolled my eyes and blamed myself for going at 11pm but cmon...pickles pickles...does it have to be clearer? Are you guys just constantly out of pickles?

Jon Young

awesome work cook out

Patricia Beall

It’s a great place to eat. Everyone is so friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Tatum Jones

Every time I go to this location they put cheese on my burger that I very DRAMATICALLY ask for no cheese on (mind you, this is the only thing I don’t get on the burger), or there are items missing from my order. When the food is right it is great, however when there are constant issues with my order it’s frustrating.
I will say though that, the young girl who is darker toned that runs the drive thru window is always super kind and has great customer service. The friendly employees is probably the only reason I’ve gone back, but I don’t think that that will deter me from going somewhere else from now on.

Atmosphere: 2

Food: 2

Service: 3

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