Dunkin'
932 Cross Lanes Dr, Cross Lanes
(304) 759-9185
Recent Reviews
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Super friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Pleasant employee's and fast service and fresh treats"😁
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Chocolate Icing with Sprinkles, Glazed Donut and Glazed Donut Holes, Dozen Donuts
My whole family LOVES this CL location...mostly bc of JULIE! We look forward to seeing her every morning. She's our great start to a good day! Thank You Julie! We appreciate you! Wonderful service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Ordered sausage egg & cheese, got a bacon egg & cheese, worst part is the bacon was severely undercooked & couldn't eat the nasty thing. So I moved on to the hashbrowns & the were disgusting! When was the last time yall changed frier oil? Absolutely the worst breakfast I've ever had!
Atmosphere: 4
Food: 1
Service: 4
I am very reluctant to leave negative reviews, but this location in Cross Lanes is the absolute worst Dunkin. Anything except espresso here WILL be messed up. The cold brew especially is weak every time like someone is just pouring in water instead of making more. Every person I’ve interacted with either ignores you or just doesn’t pay attention and gets something wrong on the order. I have given this place so many chances because of how close it is, but I’m not spending anymore money where no one cares about the products they produce.
Love it
Atmosphere: 5
Food: 5
Service: 5
Slowest place on earth. Don't come here unless you have time to waste sitting in the drive thru for 20 minutes
Atmosphere: 1
Food: 3
Service: 3
I wish I could give negative points for service. Almost everyday my wife gets a coffee here, and everyday Julie is super rude. She will try to make excuses why she can't scan the phone for points, acts like everything is a super big bother to her, and has raised her voice at us more than once. Very unpleasant experience
Atmosphere: 1
Food: 1
Service: 1
Typical Dunkin'
Atmosphere: 5
Food: 5
Service: 5
We love DD but this location was disappointing. The staff did not acknowledge us (or the others that were waiting). The least they could have done was say hello and we will be right with you. It's almost like they wanted us to leave. It seemed like the young ladies working there didn't like each other. When they finally started our order there was no apology for the wait or a smile.
They were all more focused on the drive thru orders instead of the customers who go in.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Absolutely amazing joint to grab some coffee and some doughnuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
The employees at this location are amazing and funny. Glad to have a Dunkin' again in Cross Lanes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Forever and always in love with the "pink donuts." I am an adult with my own children. I was probably 5 the first time my parents got me a pink icing donut and I was hooked. I'm so happy I can still share something I had as a child. I am thankful we live close by to this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Always good coffee amd doughnuts
Atmosphere: 5
Food: 5
Service: 5
Great customer serviceGreat donuts.
Atmosphere: 5
Food: 5
Service: 5
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