Gino's Pizza & Spaghetti House

106 Goff Mountain Rd, Cross Lanes
(304) 776-8111

Recent Reviews

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Lara Polk

Awesome location and received great service. We were coming through town. We had the lunch special and got more than enough food.

Atmosphere: 5

Food: 5

Service: 5

Julie Griffith

Order was wrong, which I paid for extras that was never received. No taste on italian Sub. Salad order was wrong. Best thing was Club crackers which were in the pack, sealed. Driver was tipped very well bc it wasn't his fault.

Food: 1

Dawn Innerst

I enjoyed everything I ordered from here. I ordered from the website and it came hot, tasty, and the delivery guy both times was super. He remembered what I ordered last time and asked me how it was!! I will order here again.

Atmosphere: 5

Food: 5

Service: 5

carmen kiriewsky

If I could give no stars I would. My husband went I. Their to get our order while I waited on the car. For 30 minutes he waited and kept coming back to the car to tell me he's still waiting. The morning manager ad she said she was would look at him every time he walked back in and would walk away. After 30 min he asked for a refund. Which she told him she was the morning manager and couldn't do refunds. I'm sorry what. Then why are you a manager. So now we have to come back tomorrow to get the refund and get to go to work hungry because we don't have time to go anywhere else. Poor customer service. Poor service over all im disgusted. By Gino's now and we'll never go back.

Laura M

We ordered directly from their website with ease, there was a tech problem on their end and they called to resolve it promptly. The food was delivered to our hotel door, warm and delicious. It’s been our best meal while traveling for 4 days. Baked spaghetti and Bacon sandwich huge portions too!

Food: 5

Service: 5

Jim Fershee

It was a quiet visit and the food came out in a timely manner.

Kayla Day

I ordered delivery because i dont have a car my gf had the car. I told them 3 times no green peppers on my Philly and when i received my sandwich it had green peppers and i ordered a Sicilian add tomatoes and it came with no banana peppers and black olives and when i called the lady asked me to bring the sandwiches back i said i cant and she didnt say anything back but im sorry.

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Baked Spaghetti

Andrew Richmond

Waited and waited for a lukewarm pizza that had tough cheese on it. Made everyone sick. Gino's used to be great and is now just overpriced trash. "Under new management" means they've ruined your childhood pizza joint. Cheeseless pubwich, Tiny calzones, bland, cold pizza and higher prices than any other pizza place around.

Atmosphere: 1

Food: 1

Service: 3

Raychul Slusher

so one of the first time I used there delivery service I used my card over the phone and they scammed my card and used to pay their bills and a SHEIN cart!!!! so now when I do I use cash!!! noow they don’t deliver til after four!!! cause they don’t have a driver!! shut em down!! Cause it’s lunch and you should definitely have a driver!!!

Atmosphere: 1

Food: 3

Service: 1

James McKee

The Cross Lanes location provides great service with a smile. The food is very good, along with their Tuesday specials.

Parking: With the road expansion, some hours are more difficult to find a parking space.

Wheelchair accessibility: Easy to get inside the restaurant .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 16 Hawaiian, Baked Spaghetti

Cooper B

Mannnnn yum yum yum!!!

L Brothers

Best Pizza location. Food is great, and the managers and staff take pride in their service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: X Large Pizza

Karen Sutton

Very good! Clean! Fast! Would recommend and would eat here again.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pizza

Ieasha Vance

Great food, amazing staff, fast deliveries, fast service 100% recommended for the family.
Little pricey but, all around a great place for the family to eat dinner.

Jennifer Stephens

Wished we had these in Columbus

Atmosphere: 5

Food: 5

Service: 5

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