McDonald's
5448 Big Tyler Rd, Cross Lanes
(304) 776-6985
Recent Reviews
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On line it said that this establishment was opened on Thanksgiving but when I went there, it was CLOSED! You need to fix this on hours for the holiday to keep people from making a unnecessary trip and wasting their gas.
Stinks inside restaurant. Employees were not friendly. Food took forever.
drive thru was a little slow
Atmosphere: 3
Food: 4
Service: 3
Quick, friendly service. Order was filled accurately. Food was hot and fresh. The dining area was very clean and well maintained. Restrooms were also very nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
This is the slowest McDonald’s on planet! Also rude geezzz
Atmosphere: 1
Food: 1
Service: 1
Every experience we ever have here is the same... shitty service and nasty food the inside never has clean tables and there is always something wrong with the food as if it don't take 30mins to get wrong food to wait another 30 for the right food
Atmosphere: 1
Food: 1
Service: 1
The night shift staff were great and super friendly, but it was a little bit of a wait
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Love the people!
Everything has changed so much! I'm in love with this store! Thank you for the exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Went to get breakfast with my boyfriend this morning around 10:00am, we went to the drive thru and he tried ordering a Big Breakfast with hot cakes and and the girl huffed and puffed acting so inconvenienced she had to put the order in THEN proceeded to still not understand and said *well there's so many* even though we said specifically what we wanted.
We went and ordered on the screen, waited almost 30 minutes on our order, decided to try the new Kit Kat Mcflurry in which they only wanted to fill up half way after paying $8.25 for 2. The manager then offered to remake one and let us use that one to full ours up the way they should've been to begin with.
Atmosphere: 1
Food: 1
Service: 1
Burger buns were flattened, burger seemed old not fresh fired.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheeseburger
Restaurantji Recommends
honestly this is the ONLY McDonald's I will eat at super clean the staff mostly young folks but they really try hard n do a fine job,maintnance dept there keeps it super clean nice inside and outside and the homeless hang around are there but again I've seen the maintenance guys keep on chek or run m off like I said it's the only McDonald's I even go to,bad note the senior coffee isn't free anymore,but its still McDonald's coffee n they have Splenda
Everytime I go here got to wait 10-15 minutes on food when it's called in before I get there!
Atmosphere: 1
Food: 1
Service: 1
I've become a regular at this location. They are always patient when my app won't load or the code won't work. Today, I received a free meal because the app messed up. However, i love the app when it works, you can really save a lot using the deals and rewards. You can't beat a free FRAPPE!
Atmosphere: 5
Food: 5
Service: 5
I've been her 30 minutes to get my food ? And i'm the only one here. This place sucks
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Quarter Pounder with Cheese
Worst service. Took forever for someone to come to the counter. Cashier was rude. Took 20 minutes to get a mobile order.
Atmosphere: 1
Service: 1
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