McDonald's

5448 Big Tyler Rd, Cross Lanes
(304) 776-6985

Recent Reviews

Robert Midkiff

Food was fresh and timely.. customer service wasn't the best , instead of taking our order wanted to stand around and talk but other then that was good trip

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Quarter Pounder Hamburger, World Famous Fries

Coop Dog

Oh McDonald

Sn Sh

The worst McDonald's I've ever been to, it took 20 minutes to prepare 2 happy meals...

Atmosphere: 1

Food: 5

Service: 1

Joseph Patchell

The usually Mcdonald's fair. I just remember them being quicker. I love it when it's that way.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Hotcakes & Sausage

brandy Russ

Very very great

Atmosphere: 5

Food: 5

Service: 5

Jody Fisher

We just went thru the drive thru. The service was great and lady was super nice. We live about 5-8 min away. Got home and the fries were hard and seemed old but the Big Mac's were really good. But it's not every time the fries are bad, they may have been busy. We'll still get food there.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: World Famous Fries

Marty

Slow and unprofessional service. Asked to speak with a manager and never did see one. Food preparation and presentation was horrible just thrown and dumped in the bag.

Atmosphere: 1

Food: 1

Service: 1

Renee Toney

Very slow

Robert Neff

This isn’t a great restaurant and although there are a handful of people that are very nice most are the most hateful immature little kids I’ve ever seen. And we wonder why these places are dying when it’s 16 year olds with plenty of money from their parents already taking away jobs from people that actually need them. A little brat threw ice in my car tonight after it took them 15 minutes to make 2 McDoubles and a cheeseburger. That is 5 pieces of meat that from my own fast food experience only takes roughly 2-3 minutes to cook from fresh. Big companies like yourself need to start looking into the snobby kids that you have running it.

Atmosphere: 1

Food: 1

Service: 1

Crissie Burdette

We ordered from the app and waited in one of the curbside spots. The place was empty. No ppl inside, only one or 2 came in drive thru, and nobody else in curbside. Yet we waited 30 minutes for 2 burgers and 2 fries!! And the food was cold!!Terrible experience and highly inefficient restaurant! I do NOT recommend it.THIS is why everything is going automated!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Double Quarter Pounder with Cheese

Michael Goldman

Never fails service and food are miserable, foods cold and nasty and place

Atmosphere: 1

Food: 1

Service: 2

Bud M

Ordered 2 medium Carmel frappe and paid then pulled upto get them and was told they had to change Carmel and to pull forward...after waiting 10 min finally went in and asked where they were and they had totally forgot about us and took another 5 min and then received 2 smalls but didn't say anything just

Atmosphere: 1

Food: 3

Service: 1

L. M.

The young lady with red hair that waited on us was excellent! So kind and made sure our order was correct! She was fast and professional too. The stop for our grands was a win, win!

Atmosphere: 5

Food: 5

Service: 5

David Miller

Asked for a Mcrib with no pickels, I got a Mcrib with pickels not too big of a deal I just picked them off but what bothered me was while I was in here eating I heard another employee bullying another employee and it just made the room uncomfortable, I will say the manager did tell him to knock it off but still I felt uncomfortable and uneasy eating my lunch in there

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Big Mac

Lenora Hill-Matthews

The service was good and the food was ok the fries were salty and not

Atmosphere: 4

Food: 3

Service: 4

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