Subway
300 Goff Mountain Rd, Cross Lanes
(304) 776-2227
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The worker was so nice even being overwhelmed.
Atmosphere: 5
Food: 5
Service: 5
There was 1 employee who did the first the section and 1 who did the second, ensuring no cross contamination. Both people put the food on carefully and didn’t throw everything in one place. Finally, my husband asked for a chipotle sauce but a different sauce was in the bottle. She noticed immediately (only went to a small part of the sandwich) and offered to remake the sandwich. He said it was okay and just to add the right sauce. She ended up taking the portion with the wrong sauce off and readding the ingredients. Food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Kids love it
Atmosphere: 4
Food: 4
Service: 4
Literally never get any order right. This was supposed to have extra chicken cucumber and lettuce. They barely put any lettuce on it at all, and probably the regular amount of cucumber, and did not add extra chicken. Also was supposed to have the wheat bread and they somehow used Italian cheese bread.
The past 2 times I’ve ordered here online, they messed up the orders. If you’re gonna eat here, make sure you order in person because they need someone telling them exactly what to do or they can’t get it right for some reason, they do not know what “extra” means, yet will charge you for the extra.
Quality of subs have gone way down as prices have gone way up such sad days we live in now.
Atmosphere: 4
Food: 2
Service: 4
Got food poisoning 🤮 Have been sick for 2 days starting around 3 hours after eating a sub and a dipper from here. Will NEVER eat here again.
Love the people who work there
Atmosphere: 5
Food: 3
Service: 5
Super kind and helpful staff!! Immaculate kitchen and dining area! Bright and well lit. Safe and near gasoline and shopping. Probably the healthiest choice on this exit from I64. Close to hotels and casino. Across from the City National Bank. Great sweet tea! We had the Turkey Caprese sub and the Steak Sub. Both faired very well after a few hours boating. Kept them in the sun to stay toasty ❤️ if ur a sweet tea fan-one of the Best! Pay attention pulling in and out of parking lot -folks drive a bit crazy on this curved sloped road. Lots of people pulling in and out. Stay safe!
Vegetarian options: You can order anything my basically minus the proteins! Great fresh selections!
Parking: Pay attention to turning lane-at Speedway. Drive thru is short as well.
Kid-friendliness: Great healthy food
Wheelchair accessibility: Two doors to enter plus drive thru as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Lay's Original, Subway Club
We waited 45 mins in the drive through and at the 30 mins mark they came back and didn’t even know what we ordered. We we finally received our food my wife’s food is completely wrong and I was given a 3/4 full drink.
Atmosphere: 1
Food: 1
Service: 1
Server Kirk was super-helpful and extremely nice ???
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
I'm a HUGE Subway fan since it was my start and part of an incredible weight loss programMy first time at this location. Got the Turkey Cali a d it was Delicious! The Staff there was incredibly Customer Service oriented.THUMBS UP ??
Atmosphere: 5
Food: 5
Service: 5
Guy at the window was the best.
Atmosphere: 5
Food: 5
Service: 5
Yesterday my husband and I came in and ordered a chicken bacon ranch foot long and a Philly cheesesteak foot long around 7:00pm. We were kindly greeted by two gentleman. The one gentleman that made our order was amazing! Incredibly respectful with the precise sub making skills and it was the best subs we have ever had from Subway in our lifetime! Those two gentlemen are the prime examples of a great employee that shows superb hospitality and patience while under pressure.
Atmosphere: 5
Food: 5
Service: 5
About 7:30 last night I went to Subway to get 2 sandwiches and it was 2 men working and first, I was never greeted and one of the men asked the other to take care of me, when he came up to the counter he was very rude asked what type of bread I wanted and slammed it down and began making my sandwiches with pure hatred and he told me Monday will be his last day and how he hated his job b/c I asked him if he was having a bad day! Once I got the sandwiches home they were a total mess and we threw them away and will not be going back! He should have quit or been fired a long time ago and the guy working with him should be fired as well! Totally unprofessional and service was horrible.
Food was so blande
Atmosphere: 3
Food: 2
Service: 3
Loading...