Great food, great staff, and my order has never been wrong in all the year's I've been eating there which is vital in a customer service experience.
Atmosphere: 5
Food: 5
Service: 5
John Bailey
This place is so amazing, I absolutely love the bread sticks, amazing pizza, great service, fast, nice and just overall the best pizza joint ever created, I have moved away from Madison so I haven't had the joy of experiencing this amazing place. Which is sad. I mean I'm telling you the bread sticks are actually addictive and the pizza has the right amount of sauce and cheese ratio. Absolutely brilliant. I don't know who Giovanni is but he knows his stuff. The wings are amazing and to die for also, pricing is reasonable and they gave options as to whether you would want their sturdy straws and cups or just get a straight bottle of soda out of the freezer near the counter. Overall this place needs more attention. Absolutely amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Super Sub, Chicken Strip Basket, Black Olives, Hamburger, Italian Sausage, Chicken Bacon Ranch Wedges, 11 Inch Cheese Pizza, Grilled Chicken Sub, Steak Sub, Hot Ham \u0026 Cheese, One Topping Pizza, Italian Breaded Chicken, Baked Spaghetti, Italian Sub, Two Topping Pizza, Traditional Wings, Banana Peppers, Pepperoni Pounder
Noah Curry
So gooooooooood for autistic people so quite not too noisy
Atmosphere: 5
Food: 5
Service: 5
Jason Thompson
This visit was the second trip for myself and my party to this location. Upon entering the location it seems to close in around you, was dark, and dated. Taking out the unneeded wall at the entrance may help that and perhaps make it a little more handicap friendly. Maybe some lighter colored paint and some updates could help as well. On our first visit we were unaware of the ordering process which made it a little awkward. Some signage would perhaps help with this. Due to our first visit we knew the process and proceeded to the counter to place our order. With both visits we found the staff standoffish and were treated like we were a bother, keeping them from more important things, and that our patronage was unwanted. Staff was very unhelpful and did not seem to know the menu and the build of their products. The ordering process was very slow and staff seemed aggravated and dismissive over special request or alterations to items. They also didn’t seem to know how to enter those requests into the ordering system and in general appeared to struggle with that system. Over all the food was good and of the quality expected from this franchise on both visits. However, service was very poor on both visits. On this visit refills were never made. Checking in never happened and getting extras you had asked and paid for was difficult. When one in our party asked for a red dressing to dip their sandwich in the server seemed to get upset and smarted off as they walked away. The gentleman, who we believed to be a cook, whom brought that dressing back out to us was very nice about it. We had ordered an appetizer/starter, of which we did not receive until after we received our entrees. Had we not already paid for them we would have told them to just not worry about them. Which may be the reason why this location requires you to prepay for your order. On the previous visit we had many of the same issues with service. Completely different serving staff at both visits. On the previous visit we came to realize that what the menu says and what you receive is different. One in our party ordered a sandwich in which the menu did not list cheese as a topping but got cheese. Then when I ordered a sandwich that listed mayonnaise I received salad dressing instead. I informed the server of the mistake and that I couldn’t eat it. The server became upset, aggressive, and argued with me that it was mayonnaise. I let the server know that I knew the difference in mayonnaise and salad dressing, aka Miracle Whip, they proceed to retrieve the jar it came in to prove to me it was mayonnaise. However, the jar said on it, clearly, salad dressing the generic form of the name brand Miracle Whip. The server did not seem to understand there was a difference. After an unneeded exchange the server finally offered to make the sandwich over without any sauce. Apparently they do not even have mayonnaise even though that is what is listed on the menu for several sandwiches and that I have received at other locations of this franchise. Menus may need to be updated and staff may need to be trained more thoroughly on what is being served. Over all this location has potential to be a fantastic establishment due to it having a great central location on a highly traveled road and a brand that is of high quality and reputation.
Atmosphere: 1
Food: 3
Service: 2
Trevor Goins
Great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Hot Ham \u0026 Cheese, One Topping Pizza, Baked Spaghetti
TERRI DOLIN
Not sure, her name, but she did amazing, and was very helpful and attentive during our party! 3-10-25,
Lisa
Giovanni's never disappoints!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Breadsticks
Mitchell White
Not even sure these wings are done, let alone what sauce they are. They are soggy, nasty and just lazy execution from whoever cooked these.
Food: 1
Bobby
Great place very friendly and cartius and fast at getting the food done.
Atmosphere: 5
Food: 5
Service: 5
Gregory
Great place very friendly and cartius and fast at getting the food done.
Great place very friendly and cartius and fast at getting the food done.
Bryan Browning
Great pizza place. They are always very polite and get your order right and have your food out to in no time. My favorite pizza joint in the Madison / Danville area. Recommend you always ask about their specials. You can save $$
Great food, great staff, and my order has never been wrong in all the year's I've been eating there which is vital in a customer service experience.
Atmosphere: 5
Food: 5
Service: 5
This place is so amazing, I absolutely love the bread sticks, amazing pizza, great service, fast, nice and just overall the best pizza joint ever created, I have moved away from Madison so I haven't had the joy of experiencing this amazing place. Which is sad. I mean I'm telling you the bread sticks are actually addictive and the pizza has the right amount of sauce and cheese ratio. Absolutely brilliant. I don't know who Giovanni is but he knows his stuff. The wings are amazing and to die for also, pricing is reasonable and they gave options as to whether you would want their sturdy straws and cups or just get a straight bottle of soda out of the freezer near the counter. Overall this place needs more attention. Absolutely amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Super Sub, Chicken Strip Basket, Black Olives, Hamburger, Italian Sausage, Chicken Bacon Ranch Wedges, 11 Inch Cheese Pizza, Grilled Chicken Sub, Steak Sub, Hot Ham \u0026 Cheese, One Topping Pizza, Italian Breaded Chicken, Baked Spaghetti, Italian Sub, Two Topping Pizza, Traditional Wings, Banana Peppers, Pepperoni Pounder
So gooooooooood for autistic people so quite not too noisy
Atmosphere: 5
Food: 5
Service: 5
This visit was the second trip for myself and my party to this location. Upon entering the location it seems to close in around you, was dark, and dated. Taking out the unneeded wall at the entrance may help that and perhaps make it a little more handicap friendly. Maybe some lighter colored paint and some updates could help as well. On our first visit we were unaware of the ordering process which made it a little awkward. Some signage would perhaps help with this. Due to our first visit we knew the process and proceeded to the counter to place our order. With both visits we found the staff standoffish and were treated like we were a bother, keeping them from more important things, and that our patronage was unwanted. Staff was very unhelpful and did not seem to know the menu and the build of their products. The ordering process was very slow and staff seemed aggravated and dismissive over special request or alterations to items. They also didn’t seem to know how to enter those requests into the ordering system and in general appeared to struggle with that system. Over all the food was good and of the quality expected from this franchise on both visits. However, service was very poor on both visits. On this visit refills were never made. Checking in never happened and getting extras you had asked and paid for was difficult. When one in our party asked for a red dressing to dip their sandwich in the server seemed to get upset and smarted off as they walked away. The gentleman, who we believed to be a cook, whom brought that dressing back out to us was very nice about it. We had ordered an appetizer/starter, of which we did not receive until after we received our entrees. Had we not already paid for them we would have told them to just not worry about them. Which may be the reason why this location requires you to prepay for your order. On the previous visit we had many of the same issues with service. Completely different serving staff at both visits. On the previous visit we came to realize that what the menu says and what you receive is different. One in our party ordered a sandwich in which the menu did not list cheese as a topping but got cheese. Then when I ordered a sandwich that listed mayonnaise I received salad dressing instead. I informed the server of the mistake and that I couldn’t eat it. The server became upset, aggressive, and argued with me that it was mayonnaise. I let the server know that I knew the difference in mayonnaise and salad dressing, aka Miracle Whip, they proceed to retrieve the jar it came in to prove to me it was mayonnaise. However, the jar said on it, clearly, salad dressing the generic form of the name brand Miracle Whip. The server did not seem to understand there was a difference. After an unneeded exchange the server finally offered to make the sandwich over without any sauce. Apparently they do not even have mayonnaise even though that is what is listed on the menu for several sandwiches and that I have received at other locations of this franchise. Menus may need to be updated and staff may need to be trained more thoroughly on what is being served. Over all this location has potential to be a fantastic establishment due to it having a great central location on a highly traveled road and a brand that is of high quality and reputation.
Atmosphere: 1
Food: 3
Service: 2
Great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Hot Ham \u0026 Cheese, One Topping Pizza, Baked Spaghetti
Not sure, her name, but she did amazing, and was very helpful and attentive during our party! 3-10-25,
Giovanni's never disappoints!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Breadsticks
Not even sure these wings are done, let alone what sauce they are. They are soggy, nasty and just lazy execution from whoever cooked these.
Food: 1
Great place very friendly and cartius and fast at getting the food done.
Atmosphere: 5
Food: 5
Service: 5
Great place very friendly and cartius and fast at getting the food done.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place very friendly and cartius and fast at getting the food done.
Great pizza place. They are always very polite and get your order right and have your food out to in no time. My favorite pizza joint in the Madison / Danville area. Recommend you always ask about their specials. You can save $$
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Pizza, Breadsticks
They were not busy at all when I got the pizza. It was extremely manhandled, and it was not cut and not cooked all the way.
Atmosphere: 4
Food: 1
Service: 1
Best pizza place in Danville WV by far.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Antipasto Salad, 19 1 Item Pizza with 16 Cheese Breadsticks, Hawaiian, Chicken Strips with Fries, Philly Wedge, Chef Salad, 11 Inch Cheese Pizza, Large Breadsticks with Cheese, Black Olives, Hamburger, Cinnamon Sticks, Pizza, Chicken Strip Basket, Mac and Cheese Bites, Baked Manicotti, Cheese Breadsticks - 10, Broccoli Bites, Breadsticks, Garden Salad, Mini Corn Dogs
Had their slice philly sandwich, it was great
Kid-friendliness: Small safe environment for families
Atmosphere: 3
Food: 5
Service: 4
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