I ate here last week. The food was good and the service was good. I just looked at my credit card app and realized in addition to the $10 cash tip we left on a $30 check, they apparently helped themselves to an additional $10 tip on my credit card. Very disappointing. We won't be back 👎
Braxton Sturgeon
I’ve been here over an hour now, and just got our appetizers, my drink was sent to the wrong table, waited about 30 mins on that, this will be my last time in this horrible establishment. Do better, it’s not even busy. Horrible, and I repeat HORRIBLE experience.
Samantha West Walls
Loyal customers who will NEVER eat here again after your firing of an employee over a social media complaint without even having a conversation about the situation. The customer is not always right! Firing people who’ve been loyal employees for 8 years over ONE bitter lady’s complaint is not ok and for that reason you have lost multiple customers.
Cari Burns
Quiana was a GREAT server. Kept drinks full and was courteous. The food was phenomenal aside from our loaded fries as there was barely any pulled pork on them that we paid to add. Everything else was cooked perfectly, seasoned fantastically, and delicious. Good portions. We tried the loaded fries, pretzels with beer cheese, mac and cheese, french onion soup, Bayou burger, Raspberry Popper burger, The Big Dare burger, and the chicken tenders. Also had some drinks that were delicious too — a whiskey sour and a Dreamsicle martini. We didn't spend a super long time in the restaurant, so it was a quick visit. Drove 20 minutes out of the way to stop here, and I was NOT disappointed. None of the four of us were. I recommend visiting here if you're just passing or a local!
I used GrubHub to place an order for bretzels, 2 servings of southwest egg rolls, and a serving of traditional wings. Total charge — even with Amazon Prime discount — was $67.00. Even though the restaurant is only four miles from my house, it took over an hour for the food to arrive.
I opened the order and immediately noticed the egg rolls were missing. This is a recurring problem with GrubHub, but that’s a separate issue. I immediately called the restaurant and was told there was nothing they could do, and that I would have to contact GrubHub. Oh joy I thought, I’m forced to use a typically poorly designed and ill-behaved chatbot to get a resolution. However I was pleasantly surprised to chat with an actual human being who readily removed the missing egg roll charge from my credit card.
But back to the food itself. I had asked for my wings to be cooked crispy, but they were soft and barely cooked. But the real kicker was the state of my celery, a picture of which I’ve attached to this post. When I saw the celery i immediately felt that twinge of wanting to vomit you get when you realize you’ve unexpectedly eaten something utterly disgusting, like finding a bug or pubic hair in your meal. And finally, the beer cheese included with bretzels was hard as a rock.
I will never, ever, order from Fat Patty’s again. They obviously don’t care one whit about their customers and their cooks must be filthy, disgusting troglodytes to send out an order such as the one I received.
But this review is also as much a complaint about GrubHub as it is about Fat Patty’s. Why did the driver and restaurant not make sure the order was complete? Why such a long wait when the restaurant is literally 10 minutes from my home? And why was I not able to contact the driver?
As thought about it later that evening I contacted GrubHub again and asked for a full refund of the entire meal as well as the driver tip. If they don’t honor the request I’ll take it up with American Express.
Food: 1
Service: 1
Justin Ware
Just had Kayla G as my family's server and she was amazing. It was a large party and she did everything right, down to the last detail. Great employees and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Joy Durst
We ate here on Halloween and everything was spooktacular . Our waitress Kayla was very nice and gave us amazing service and tge find was tge best I've ever had here and I've eaten here many times. She even made sure we got our to go drinks which was so thoughtful. I highly recommend Kayla and Fat Patty's at Teas
Atmosphere: 5
Food: 5
Service: 5
Susie Gibson
This was my first visit and it was amazing! I had the Street Corn Quesadilla and it was the best Quesadilla I've ever had. Our waitress Kayla was so kind and Joy was very helpful as well!!
Atmosphere: 5
Food: 5
Service: 5
Roland Izulu
Had a great time!!!! Filling!!!! She had a great smiling while tending our orders!
After our early short Christmas shopping spree, substitute mom, EM and I decided it was time to renew our strength and grab a bite to eat. But, what? I remembered someone mentioning Fat Patty's in the Valley. EM had never been, so we decided to check it out. We are so glad we did! Apparently, someone usually greets you and escorts you to a table, but today was a little different. The staff was very short handed. However, those that came to work was doing a very good job of greeting new customers and getting them seated as quickly as possible. Ms. Kayla was our server for the day and she did an awesome job!? Since both EM and had never been there, we had time to study the menu. Both of us wanted coffee - as a pick me up - however Ms. Kayla quickly stated she would have to brew us a fresh pot. We, of course, loved it and told her that it gave us time and we don't mind at all to wait. As we were looking at the menu, EM told me she had never had fried pickles. Now I knew what to order as an appetizer! ? Instead of the Chipotle ranch that goes with it, we were able to substitute it with plain ranch! EM loved ? it! Then she sprinkled just a tiny bit of sugar on it. Now it tasted like fried tomatoes!!! It was good all the way round! EM then ordered the Li'l Patty and fries. It was still - for her - more than enough. I decided to go with the Cowboy Patty and fries! Yum, yum, ?! The Cowboy Patty has shaved sirloin and mushrooms with Provolone cheese. OMG! Was that good!!! And the burger was soo juicy!!! And the fries were some of the best we've had in a while! Loved ❤️ it!!! We couldn't eat it all! And because we had a little bit more of a wait time than usual, Ms. Kayla, complimented us our coffees - with no comments from our side! Now that is customer service!!! The facilities were clean and the restaurant as well. Fat Patty's also has 2 party rooms, as well as a bar and flat screen TVs distributed all around. I loved the fact that they had their windows decorated with awesome autumn motives!!! We both enjoyed ourselves so much and intend on coming back again! Very highly recommended!!!???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Burger with Fries
Jeremy Barnes
Place has tanked over the years. Wish I would have been in there with the lights off. Place is disgusting. Took forever to get the food. And staff hung out around the front entry goofing off. Really annoying when you're trying to eat your meal.
Atmosphere: 1
Food: 3
Service: 2
C D
The 1st time the food was really good. The 2nd time the food was ok
Atmosphere: 4
Food: 3
Service: 4
caleb allen
came in for a quick bite to eat , my server JB greeted us and got our drink and appetizer order quickly. The bacon cheddar fries came out great. and our food was out quickly after will definitely be back for more and hope to see her again!
I ate here last week. The food was good and the service was good. I just looked at my credit card app and realized in addition to the $10 cash tip we left on a $30 check, they apparently helped themselves to an additional $10 tip on my credit card. Very disappointing. We won't be back 👎
I’ve been here over an hour now, and just got our appetizers, my drink was sent to the wrong table, waited about 30 mins on that, this will be my last time in this horrible establishment. Do better, it’s not even busy. Horrible, and I repeat HORRIBLE experience.
Loyal customers who will NEVER eat here again after your firing of an employee over a social media complaint without even having a conversation about the situation. The customer is not always right! Firing people who’ve been loyal employees for 8 years over ONE bitter lady’s complaint is not ok and for that reason you have lost multiple customers.
Quiana was a GREAT server. Kept drinks full and was courteous. The food was phenomenal aside from our loaded fries as there was barely any pulled pork on them that we paid to add. Everything else was cooked perfectly, seasoned fantastically, and delicious. Good portions. We tried the loaded fries, pretzels with beer cheese, mac and cheese, french onion soup, Bayou burger, Raspberry Popper burger, The Big Dare burger, and the chicken tenders. Also had some drinks that were delicious too — a whiskey sour and a Dreamsicle martini. We didn't spend a super long time in the restaurant, so it was a quick visit. Drove 20 minutes out of the way to stop here, and I was NOT disappointed. None of the four of us were. I recommend visiting here if you're just passing or a local!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheddar Fries, Soup, Fries, Burger, Raspberry Popper Burger
I used GrubHub to place an order for bretzels, 2 servings of southwest egg rolls, and a serving of traditional wings. Total charge — even with Amazon Prime discount — was $67.00. Even though the restaurant is only four miles from my house, it took over an hour for the food to arrive.
I opened the order and immediately noticed the egg rolls were missing. This is a recurring problem with GrubHub, but that’s a separate issue. I immediately called the restaurant and was told there was nothing they could do, and that I would have to contact GrubHub. Oh joy I thought, I’m forced to use a typically poorly designed and ill-behaved chatbot to get a resolution. However I was pleasantly surprised to chat with an actual human being who readily removed the missing egg roll charge from my credit card.
But back to the food itself. I had asked for my wings to be cooked crispy, but they were soft and barely cooked. But the real kicker was the state of my celery, a picture of which I’ve attached to this post. When I saw the celery i immediately felt that twinge of wanting to vomit you get when you realize you’ve unexpectedly eaten something utterly disgusting, like finding a bug or pubic hair in your meal. And finally, the beer cheese included with bretzels was hard as a rock.
I will never, ever, order from Fat Patty’s again. They obviously don’t care one whit about their customers and their cooks must be filthy, disgusting troglodytes to send out an order such as the one I received.
But this review is also as much a complaint about GrubHub as it is about Fat Patty’s. Why did the driver and restaurant not make sure the order was complete? Why such a long wait when the restaurant is literally 10 minutes from my home? And why was I not able to contact the driver?
As thought about it later that evening I contacted GrubHub again and asked for a full refund of the entire meal as well as the driver tip. If they don’t honor the request I’ll take it up with American Express.
Food: 1
Service: 1
Just had Kayla G as my family's server and she was amazing. It was a large party and she did everything right, down to the last detail. Great employees and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
We ate here on Halloween and everything was spooktacular . Our waitress Kayla was very nice and gave us amazing service and tge find was tge best I've ever had here and I've eaten here many times. She even made sure we got our to go drinks which was so thoughtful. I highly recommend Kayla and Fat Patty's at Teas
Atmosphere: 5
Food: 5
Service: 5
This was my first visit and it was amazing! I had the Street Corn Quesadilla and it was the best Quesadilla I've ever had. Our waitress Kayla was so kind and Joy was very helpful as well!!
Atmosphere: 5
Food: 5
Service: 5
Had a great time!!!! Filling!!!! She had a great smiling while tending our orders!
Ok for sandwiches
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Great food, service and prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
After our early short Christmas shopping spree, substitute mom, EM and I decided it was time to renew our strength and grab a bite to eat. But, what? I remembered someone mentioning Fat Patty's in the Valley. EM had never been, so we decided to check it out. We are so glad we did!
Apparently, someone usually greets you and escorts you to a table, but today was a little different. The staff was very short handed. However, those that came to work was doing a very good job of greeting new customers and getting them seated as quickly as possible.
Ms. Kayla was our server for the day and she did an awesome job!?
Since both EM and had never been there, we had time to study the menu. Both of us wanted coffee - as a pick me up - however Ms. Kayla quickly stated she would have to brew us a fresh pot. We, of course, loved it and told her that it gave us time and we don't mind at all to wait.
As we were looking at the menu, EM told me she had never had fried pickles. Now I knew what to order as an appetizer! ? Instead of the Chipotle ranch that goes with it, we were able to substitute it with plain ranch! EM loved ? it! Then she sprinkled just a tiny bit of sugar on it. Now it tasted like fried tomatoes!!! It was good all the way round!
EM then ordered the Li'l Patty and fries. It was still - for her - more than enough. I decided to go with the Cowboy Patty and fries! Yum, yum, ?! The Cowboy Patty has shaved sirloin and mushrooms with Provolone cheese. OMG! Was that good!!! And the burger was soo juicy!!! And the fries were some of the best we've had in a while! Loved ❤️ it!!! We couldn't eat it all!
And because we had a little bit more of a wait time than usual, Ms. Kayla, complimented us our coffees - with no comments from our side! Now that is customer service!!!
The facilities were clean and the restaurant as well.
Fat Patty's also has 2 party rooms, as well as a bar and flat screen TVs distributed all around.
I loved the fact that they had their windows decorated with awesome autumn motives!!!
We both enjoyed ourselves so much and intend on coming back again! Very highly recommended!!!???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Burger with Fries
Place has tanked over the years. Wish I would have been in there with the lights off. Place is disgusting. Took forever to get the food. And staff hung out around the front entry goofing off. Really annoying when you're trying to eat your meal.
Atmosphere: 1
Food: 3
Service: 2
The 1st time the food was really good. The 2nd time the food was ok
Atmosphere: 4
Food: 3
Service: 4
came in for a quick bite to eat , my server JB greeted us and got our drink and appetizer order quickly. The bacon cheddar fries came out great. and our food was out quickly after will definitely be back for more and hope to see her again!
Atmosphere: 5
Food: 5
Service: 5
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