Wendy's

30 Pointe Pl, Hurricane
(681) 235-7008

Recent Reviews

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samantha Soini

The food was dry an nuggets were hard as a rock.

Update. Two weeks later an everything was great not one complaint.

Food: 2

Service: 3

Ricky Walton

Whoever making that brownie batter iced coffee this morning. Keep doing it like that. Best coffee I've had in a minute

Atmosphere: 5

Food: 5

Service: 5

Stacey Call

Ordered two classic singles thru the drive thru.the burgers were cold. Not just room temp but cold as in refrigerated and forgot to microwave before serving. Will never return.

Atmosphere: 3

Food: 1

Service: 4

Patty Miller

I ordered a taco salad. The salad should not be called a taco salad because it has no meat or black beans. It comes with a cup of chili. Very disappointed with this item. The price is $7.99. I could have gotten a better salad from a grocery store for half the price.

Food: 2

Service: 3

Wayne Staton

Orders always take extremely long. Food is great but the service is less than desirable if you to takeout.

Atmosphere: 4

Food: 5

Service: 2

Kenny Mecom

Food was just something you would except from the dollar store, cheaply made

Atmosphere: 5

Food: 3

Service: 5

Krista Smith

The staff here is some of the best I've ever seen! Everyone is so kind and helpful. They all seem genuinely happy to be here. The food is also much better than other Wendy's in the area! Fresher too!

Atmosphere: 5

Food: 5

Service: 5

Joleen Sumner

Love it

Atmosphere: 5

Food: 5

Service: 5

Rachel Dared d 4ererrr eff tt5ttniel

The staff was visibly upset when we entered wendys and proceeded to cuss where me and my kids could hear because we was there 40 mins before lobby closing ao we just left

Atmosphere: 1

Service: 1

Andy Goldman

Not the best but definitely not the worst one I have been in. They didn’t mess up the order though so that was a plus

Joanna S

My family just left from there. We went through the drive thru, there was 1 car in front of us. We waited a total of 40 minutes trying to order and receive our food in the drive thru. Once we got our food the fries were so stale I had to throw them away, like they sat there for hours and my son's chicken nuggets were ice cold. I may as well have drove through and just threw money in their window for nothing.

James Curtiss

Got 2 son of the baconator and was disappointed . No cheese on one and no bacon on the other . The one with no cheese the bun was put together like puzzles pieces .looked nothing like the picture. You Need to retrain employees how to make food . It's bad, real bad. I work in fast food and if it's not right we don't severe it we remake it.

Atmosphere: 4

Food: 1

Service: 3

Micah Holcomb

This Wendy’s location is an absolute joke. The kid working the drive-thru was beyond rude and unprofessional. He interrupted me repeatedly while I was trying to place my order, asking questions I was literally in the middle of answering. It’s like he was trying to rush me for no reason because there wasn’t another car in line.

Then, to top it off, he snatched my card out of my hand like it was some kind of game. The level of disrespect was unreal. And for what? They still had me pull over and wait for my food, despite having no one else to serve.

When I finally got my order, it wasn’t even remotely correct. This place has no concept of customer service, efficiency, or basic competence. Avoid this dumpster fire of a Wendy’s unless you enjoy wasting time, getting treated poorly, and leaving hungry because they can’t get a simple order right.

Atmosphere: 1

Food: 1

Service: 1

Jeannemarie Moore

Food is never fresh and always frozen and microwaved.

Food: 1

Evan Hinkle

I come here frequently both as a customer and as a dasher for Door dash.

As a customer: This place always delivers quality food and service. The staff is always polite and attentive, the store is always clean and welcoming. I usually visit when manager Brandon is working and he always has answers to my frequent questions regarding new and promotional items from the menu. I've even developed new favorites because of the suggestions from crew members and Brandon. 10/10 on everything.

As a Dasher: Same as above. Everything is always handled professionally, food is always fresh for customers and is neatly bagged and sealed with the crew and manager always double checking the orders before I deliver them to the customers. If, and this is rare, there is a wait on an order, they communicate very well which allows me to communicate with the customer. Honestly one of my favorite places to accept orders from because of the promptness, accuracy and communication.

This team deserves an award for the excellent service they provide to anyone and everyone, whether they're ordering for dine in, take out, drive thru, or assembling orders to be delivered.

Would confidently say that this is the BEST location I've ever dined at or delivered for as far as local Wendy's.

If you have any issues, rest assured they will politely and expeditiously correct any problem or mistake.

Again... 10/10 ... Highly recommend this restaurant and it's staff/ management!

Kid-friendliness: Very kid friendly. My daughter's love the space and really dig the visual fire place.

Wheelchair accessibility: Totally wheelchair accessible with ramps and tons of open space so as not to be cramped.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's Single, French Fries, 10 PC Chicken Nugget Combo, Jr Bacon Cheeseburger, Homestyle French Toast Sticks 6 PC Combo, Hamburger, Chili, Baconator

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