BAIT AND SWITCH PRICING!Today was my first and last time at Pizza Oven. I called in an order for a 12" sausage pizza. The first menu that comes up online is the one on their Facebook page (see picture), which said the pizza was $7.99 plus $1.25 per topping. When I got there, I gave them my name and paid, and realized when looking at the receipt I was charged over $14.50 with tax. I showed the cashier my receipt and she basically said "oh, that's just the old menu online, here is our new one. Our owner hasn't changed the old one in forever, I keep telling him/her to." Not what every other business I have ever been in has done, which is "sorry, our mistake, let me refund the difference to you."They didn't even honor their own price after I showed them! I could understand the mistake, but you don't get to charge the person the higher price when you made the mistake. Not only is that terrible business and by most people's standards stealing, it is illegal. If you don't believe me, look up WV section 46A-6-102 that deals with consumer protection laws and deceptive trade practices in the state. It is $200 per infraction (unless the party's damages were greater). This is Business Law I type stuff here that you can't advertise one price online (where most people will look for the price in 2024) then charge them 50% more after they already made the trip out there. No business owner should need to be told that false advertising is both illegal and just as cruddy as shorting people their change or overcharging their credit cards an invisible fee.I wouldn't mind if it was $.79 over, but I would not have ordered a $14.56 12" pizza had I known the real price. This place has been "getting" every person who orders a to-go pizza for $4 for who knows how long. It's bad business, it's illegal, and it's insanely easy to fix. Two minutes and a cell phone camera and this could have been fixed (which is one reason why the penalties are so steep).You may think I am being vindictive, but I am actually trying to help you here. As I noted above, you all can really get in a lot of trouble for this.
Rich Sherrard
Best pizza in Berkeley county!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
William Baume
Had been a while since our last visit. Place is still nice to sit down and have a pizza or sub or sandwich. Best to call for hours of operation. The buffet is on weekdays during the day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Pizza
Tofer Johnson
Fantastic buffet, carry-out is even better! Not just the pizza, but everything we've ordered has exceeded all expectations. Also, the employees are a step above any other restaurant around. This has 100% become our go-to local pizza stop!
Always pass by this place and finally decided to go in. The place seemed clean and the staff was friendly and attentive. I got the chicken Buffalo pizza and it was amazing! I would definitely be returning to try more their items.
Army Veteran
Great food. Great prices. Owners are awesome Great people.
it's a good place to go for a quick hot lunch. nothing extraordinary.
Atmosphere: 4
Food: 4
Service: 4
Josh Lewis
Pizza is pretty
Atmosphere: 5
Food: 5
Service: 5
Bruce
Can't order food from your table. Seats are all wood and uncomfortable. Girls working counter have been rude both times I went. Second time I tried tge buffet and salad stuff looked old with brown edges. First pizza I grabbed was cold. I'll never go back.
The food and hospitality were great! Can’t wait to stop by again!
Atmosphere: 5
Food: 5
Service: 5
Samiris Santana (Sammy)
Ordered three cheese steak, they were very delicious. well cooked none oily but juicy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak with Sautéed Green Peppers Onions Mushrooms and Provolone Cheese
Stephanie Awalt
I honestly don’t understand why so many people like this place. We ordered a pizza and some bacon cheese fries. The fries were just ok. Kinda soggy, but the pizza was the real disappointment. There were a few big areas on the pizza that didn’t even have cheese on them. And when my daughter took a bite of her pizza, she pulled out a long strand of hair. Needless to say, we won’t be ordering again. It’s funny because when I called the order in, I had meant to call Corner Grocery but dialed Pizza Oven by mistake.
Atmosphere: 3
Food: 1
Service: 3
TheBatman696969
Been going here for years , Love the bacon cheese fries with the ranch. plus the steak Subs aren't bad either. Contributing to stimulate the local economy. The owner's pretty cool also, She has the eighties music playing in there most of the time, I like that
Aaron Allgood
this was my first time eating here.New to this area and have tried other pizza places that were not good. I decided to try PIZZA OVEN and ordered a large pan with pepperonis and bacon. Have to say I will be going back. The pizza had all fresh ingredients and lots of cheese.The fries were a bit soggy but just ok. Going back because the pizza tasted amazing
BAIT AND SWITCH PRICING!Today was my first and last time at Pizza Oven. I called in an order for a 12" sausage pizza. The first menu that comes up online is the one on their Facebook page (see picture), which said the pizza was $7.99 plus $1.25 per topping. When I got there, I gave them my name and paid, and realized when looking at the receipt I was charged over $14.50 with tax. I showed the cashier my receipt and she basically said "oh, that's just the old menu online, here is our new one. Our owner hasn't changed the old one in forever, I keep telling him/her to." Not what every other business I have ever been in has done, which is "sorry, our mistake, let me refund the difference to you."They didn't even honor their own price after I showed them! I could understand the mistake, but you don't get to charge the person the higher price when you made the mistake. Not only is that terrible business and by most people's standards stealing, it is illegal. If you don't believe me, look up WV section 46A-6-102 that deals with consumer protection laws and deceptive trade practices in the state. It is $200 per infraction (unless the party's damages were greater). This is Business Law I type stuff here that you can't advertise one price online (where most people will look for the price in 2024) then charge them 50% more after they already made the trip out there. No business owner should need to be told that false advertising is both illegal and just as cruddy as shorting people their change or overcharging their credit cards an invisible fee.I wouldn't mind if it was $.79 over, but I would not have ordered a $14.56 12" pizza had I known the real price. This place has been "getting" every person who orders a to-go pizza for $4 for who knows how long. It's bad business, it's illegal, and it's insanely easy to fix. Two minutes and a cell phone camera and this could have been fixed (which is one reason why the penalties are so steep).You may think I am being vindictive, but I am actually trying to help you here. As I noted above, you all can really get in a lot of trouble for this.
Best pizza in Berkeley county!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Had been a while since our last visit. Place is still nice to sit down and have a pizza or sub or sandwich. Best to call for hours of operation. The buffet is on weekdays during the day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Pizza
Fantastic buffet, carry-out is even better! Not just the pizza, but everything we've ordered has exceeded all expectations. Also, the employees are a step above any other restaurant around. This has 100% become our go-to local pizza stop!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers, Italian, Steak & Cheese, Philly Steak Sub, Pizza, Loaded Fries, Steak & Cheese Sub
Very nice staff!
Atmosphere: 5
Food: 5
Service: 5
Always pass by this place and finally decided to go in. The place seemed clean and the staff was friendly and attentive. I got the chicken Buffalo pizza and it was amazing! I would definitely be returning to try more their items.
Great food. Great prices. Owners are awesome Great people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Cheese Fries, Lunch Buffet, Cheese Fries, Cheese Steak, Philly Steak Sub, Pizza, Loaded Fries
it's a good place to go for a quick hot lunch. nothing extraordinary.
Atmosphere: 4
Food: 4
Service: 4
Pizza is pretty
Atmosphere: 5
Food: 5
Service: 5
Can't order food from your table. Seats are all wood and uncomfortable. Girls working counter have been rude both times I went. Second time I tried tge buffet and salad stuff looked old with brown edges. First pizza I grabbed was cold. I'll never go back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The food and hospitality were great! Can’t wait to stop by again!
Atmosphere: 5
Food: 5
Service: 5
Ordered three cheese steak, they were very delicious. well cooked none oily but juicy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak with Sautéed Green Peppers Onions Mushrooms and Provolone Cheese
I honestly don’t understand why so many people like this place. We ordered a pizza and some bacon cheese fries. The fries were just ok. Kinda soggy, but the pizza was the real disappointment. There were a few big areas on the pizza that didn’t even have cheese on them. And when my daughter took a bite of her pizza, she pulled out a long strand of hair. Needless to say, we won’t be ordering again. It’s funny because when I called the order in, I had meant to call Corner Grocery but dialed Pizza Oven by mistake.
Atmosphere: 3
Food: 1
Service: 3
Been going here for years , Love the bacon cheese fries with the ranch. plus the steak Subs aren't bad either. Contributing to stimulate the local economy. The owner's pretty cool also, She has the eighties music playing in there most of the time, I like that
this was my first time eating here.New to this area and have tried other pizza places that were not good. I decided to try PIZZA OVEN and ordered a large pan with pepperonis and bacon. Have to say I will be going back. The pizza had all fresh ingredients and lots of cheese.The fries were a bit soggy but just ok. Going back because the pizza tasted amazing
Atmosphere: 2
Food: 4
Service: 4