Stood to be seated 20 minutes. Waitress very poorly dressed. Table was dirty 10 minutes waiting for her to take the order. She never came by to check on me at all when I did get my bill I had to ask another Waitress. The original Waitress brought the bill i gave her $25 on a $21 bill she smiled at said have a nice day and walked away. I would have never tipped under these conditions but instead of causing a scene I just left. Needless to say I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Letitia Staten
Food was good. Waited 10 minutes to get seated. Waited 10 minutes to finally get a waitress. Food came fast. Waitress never checked on us and we didn't get everything we ordered. Waited 15 minutes to get someone to check us out.
Atmosphere: 2
Food: 3
Service: 1
brigitte belton
I waited for a waitress but her back was to the entrance. I finally walked up to her and asked for a table. I ordered the BLT and the bacon was so overdone it was like eating salad bacon bites. When I told the waitress sorry and walked away after leaving my bill. I won't be back to this location.
Atmosphere: 3
Food: 2
Service: 3
TheTjw 01
Colder than a block of ice
Atmosphere: 1
Food: 3
Service: 2
Bobbi Singleton
Burnt bacon forgot my biscuit gave me the wrong food eggs were rubber steak was just fat it was so cold waitress told us to suck it up we couldn’t do anything about it burnt hash browns.
Atmosphere: 1
Food: 1
Service: 2
Johnna Batten
My family and I met there for Breakfast. We were there at 9:45am. We waited for over an hour after we ordered our food To get refills on our drinks. The waitress (Savannah T) never once came back to our table and I had to wave her down to get refills after she went to a new table to take their order. Again this is after we had been there for over an hour. I then had to ask again about our order which was after we had been there over an hour. I did not curse or raise my voice and Savannah became combative with my elder aunt. I explained to her we were here for over an hour and we didn’t want our food cold. I also told her we were the customer and did not appreciate or need her attitude and ask for the manager. She took the tray with coffee cups and whatever else and threw it on an empty table which cause a huge commotion. She was very combative and frankly very immature. The worse part was that the manager or cook which ever she was came out to our table and defended her actions stating they were low staffed and only 2 cooks. Well this place needs to staff appropriately. The manager or cook whichever she is was also rude and defended her employees actions. The table that just had come in made a comment that they weren’t staying for that kinda service or attitude in service and left. Our food finally came and part of it was cold, The toast was hard and cold and my Aunts gluten free pancakes were bitter and not edible. Never once did anyone come to see how our food was or see if we needed refills. I had to ask for the check and spent $125 on this meal for seven and the worst service I have ever experienced. My family and I will never step foot in this restaurant again. There were several people that didn’t even get seated that turned around d an left. This waitress needs a little education on working with the public and not to be combative and throw little temper tantrums. The manger did a horrible job ensuring that we left that restaurant on a good note. Worst IHop experience I have ever had.
Atmosphere: 1
Food: 3
Service: 1
Matthew Natitus
Terrible waitresses. It’s like none is working.
Atmosphere: 1
Food: 3
Service: 1
Jacob Evans
Waited at the host stand for 10 minutes and was never acknowledged. The restaurant was not busy at all.
Atmosphere: 1
Food: 1
Service: 1
Kasey Rowe
They replaced a 24-hour restaurant with a IHOP that closes at night :( when I did dine here the other day it wasn't too bad other than waiting at the door for a few minutes, and they weren't busy or anything.
Atmosphere: 1
Food: 2
Service: 1
Kaeen Phipps
We did not get our coffee and tea and she did not even what we ordered and tried to give some one else order to us last time we go back!
Service was slow for a slow Saturday afternoon was there way too long. Food was cold sever only check on us once. Not great
Atmosphere: 4
Food: 1
Service: 1
sandra hamrick
Waited ten minutes to be seated then there were no clean tables so we left
Service: 1
Fabian Cruz, REALTOR
This is an amazing place but 3 stars not because of the employees, they were amazing, but they've been short staffed for some time. Poor girls need some help. Wait time is very long due to this
Jen Freeze
Never greeted, after 20 mins, we were finally able to get our name added to wait list. And then an additional 20-25 mins, we got seated. 40 mins later one girl came and took our drink order and we asked her to take our food order as well. Got our drinks around 20 mins later, and then some other girl told us she couldn’t put our food order in but should be soon. Another 20-25 mins later, the random girl said our order would be going in next. Had no idea what was happening, they weren’t that busy but had an 8 top and several dirty tables and stayed dirty. No one even bothered sweeping floors from fallen food. From the time we ordered to we got our food was over an hour. No one ever apologized. When the girl brought our check and wanted payment, she finally apologized but no sincerity. Never checked on us, never offered refills, syrup, jelly for toast or anything. We had to keep flagging different people. Never offered dessert, free drinks or anything. We asked for discount bc the wait time was unbelievable and they blamed it on kitchen staff and the one girl who was server seemed to actually be in charge. She gave us like 10% discount and never even apologized. We were never rude and obviously way too understanding to wait as long as we did. I just wanted strawberry crepes for Mother’s Day and didn’t tell us til much later they were out. Couldn’t even say happy Mother’s Day, have a nice day or anything. She just spoke over us to some guy walking in which were assuming boyfriend or husband, but told him she wasn't getting off work til later bc they were busy. In which they were not. We will never go back to this ihop. I’m sorry to leave such a bad review, but obviously this place wasn’t being ran well at all. Such a shame.
Stood to be seated 20 minutes. Waitress very poorly dressed. Table was dirty 10 minutes waiting for her to take the order. She never came by to check on me at all when I did get my bill I had to ask another Waitress. The original Waitress brought the bill i gave her $25 on a $21 bill she smiled at said have a nice day and walked away. I would have never tipped under these conditions but instead of causing a scene I just left. Needless to say I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Food was good. Waited 10 minutes to get seated. Waited 10 minutes to finally get a waitress. Food came fast. Waitress never checked on us and we didn't get everything we ordered. Waited 15 minutes to get someone to check us out.
Atmosphere: 2
Food: 3
Service: 1
I waited for a waitress but her back was to the entrance. I finally walked up to her and asked for a table.
I ordered the BLT and the bacon was so overdone it was like eating salad bacon bites.
When I told the waitress sorry and walked away after leaving my bill.
I won't be back to this location.
Atmosphere: 3
Food: 2
Service: 3
Colder than a block of ice
Atmosphere: 1
Food: 3
Service: 2
Burnt bacon forgot my biscuit gave me the wrong food eggs were rubber steak was just fat it was so cold waitress told us to suck it up we couldn’t do anything about it burnt hash browns.
Atmosphere: 1
Food: 1
Service: 2
My family and I met there for Breakfast. We were there at 9:45am. We waited for over an hour after we ordered our food To get refills on our drinks. The waitress (Savannah T) never once came back to our table and I had to wave her down to get refills after she went to a new table to take their order. Again this is after we had been there for over an hour. I then had to ask again about our order which was after we had been there over an hour. I did not curse or raise my voice and Savannah became combative with my elder aunt. I explained to her we were here for over an hour and we didn’t want our food cold. I also told her we were the customer and did not appreciate or need her attitude and ask for the manager. She took the tray with coffee cups and whatever else and threw it on an empty table which cause a huge commotion. She was very combative and frankly very immature. The worse part was that the manager or cook which ever she was came out to our table and defended her actions stating they were low staffed and only 2 cooks. Well this place needs to staff appropriately. The manager or cook whichever she is was also rude and defended her employees actions. The table that just had come in made a comment that they weren’t staying for that kinda service or attitude in service and left. Our food finally came and part of it was cold, The toast was hard and cold and my Aunts gluten free pancakes were bitter and not edible. Never once did anyone come to see how our food was or see if we needed refills. I had to ask for the check and spent $125 on this meal for seven and the worst service I have ever experienced. My family and I will never step foot in this restaurant again. There were several people that didn’t even get seated that turned around d an left. This waitress needs a little education on working with the public and not to be combative and throw little temper tantrums. The manger did a horrible job ensuring that we left that restaurant on a good note. Worst IHop experience I have ever had.
Atmosphere: 1
Food: 3
Service: 1
Terrible waitresses. It’s like none is working.
Atmosphere: 1
Food: 3
Service: 1
Waited at the host stand for 10 minutes and was never acknowledged. The restaurant was not busy at all.
Atmosphere: 1
Food: 1
Service: 1
They replaced a 24-hour restaurant with a IHOP that closes at night :( when I did dine here the other day it wasn't too bad other than waiting at the door for a few minutes, and they weren't busy or anything.
Atmosphere: 1
Food: 2
Service: 1
We did not get our coffee and tea and she did not even what we ordered and tried to give some one else order to us last time we go back!
Restaurantji Recommends
Long waits even when not busy.
Food: 3
Service: 1
Service was slow for a slow Saturday afternoon was there way too long. Food was cold sever only check on us once. Not great
Atmosphere: 4
Food: 1
Service: 1
Waited ten minutes to be seated then there were no clean tables so we left
Service: 1
This is an amazing place but 3 stars not because of the employees, they were amazing, but they've been short staffed for some time. Poor girls need some help. Wait time is very long due to this
Never greeted, after 20 mins, we were finally able to get our name added to wait list. And then an additional 20-25 mins, we got seated. 40 mins later one girl came and took our drink order and we asked her to take our food order as well. Got our drinks around 20 mins later, and then some other girl told us she couldn’t put our food order in but should be soon. Another 20-25 mins later, the random girl said our order would be going in next. Had no idea what was happening, they weren’t that busy but had an 8 top and several dirty tables and stayed dirty. No one even bothered sweeping floors from fallen food. From the time we ordered to we got our food was over an hour. No one ever apologized. When the girl brought our check and wanted payment, she finally apologized but no sincerity. Never checked on us, never offered refills, syrup, jelly for toast or anything. We had to keep flagging different people. Never offered dessert, free drinks or anything. We asked for discount bc the wait time was unbelievable and they blamed it on kitchen staff and the one girl who was server seemed to actually be in charge. She gave us like 10% discount and never even apologized. We were never rude and obviously way too understanding to wait as long as we did. I just wanted strawberry crepes for Mother’s Day and didn’t tell us til much later they were out. Couldn’t even say happy Mother’s Day, have a nice day or anything. She just spoke over us to some guy walking in which were assuming boyfriend or husband, but told him she wasn't getting off work til later bc they were busy. In which they were not. We will never go back to this ihop. I’m sorry to leave such a bad review, but obviously this place wasn’t being ran well at all. Such a shame.
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