Ff are never hot or crispy. Drive thru is unnecessarily slow. They should pull people to waiting spots but dont. Staff is very nice regardless, but don't use your name when ordering with app as they should.
Kerling117
You either give the wrong sauce or no sauce at all everytime
Carissa Preston
Good service
Jeff Greco
Just another mcd's. My food was hot and fresh and scored some points with me there.
Casey Oleary
Food was cold...fries soggy...my family an I decided to dine in we had the little number plaque an expected someone to bring the food to the table...nope u have to remember what your receipt number was when they call it bc you have to go up n get it ...so why have the number plaques if ur not gonna use them..
Heather Glenn
Shame on McDonald's in Keyser for trying to pass this off as iced tea. DO BETTER.
Aj Manning
How you remodel and your time to make food goes to 30 min to another person telling me they waited a hour for their kids' food. Just how 🤔 😳 order one week later time was not any better you have one more shot until I will be looking to contact someone who can figure why is it hard to make a meal to how it's ordered. Yes i tasted the pikels without bitting into them. Yes I puked after
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Chicken Mcnuggets
mike bradley
OUT OF
Food: 1
Andrew Cosner
Messes up more orders, then they get right and argue with you when you tell them what's wrong or what they forgot.
Edit* 4 years later and every order my past 7 visits have been ice cold. I always call and complain but never ask for free food to replace it. Today I talked to Kylee, who just didn't respond at all when I called and told them it was time to throw out the rest of the ice cold food that was cooked at the same time like was. A place so bad I don't know how they're always busy when it's always cold or nasty
Atmosphere: 1
Food: 1
Service: 1
Morgan Loy
I went through the drive through twice and they still couldn't get my sandwich right
First of all, I could barely understand the guy in the drive thru. After I paid, I had to wait for my food, at least ten minutes. I finally had enough and went inside to see what was going on only to be met with my order coming out the door. When I checked, it was only a single qtr pounder, I paid for a double. I went back inside and had to wait another 5 or so minutes while they made another one. I don't expect much from McDonalds, but this was way out of line. Food quality was way down also. Complaint was sent to the franchise, never got a response.
Atmosphere: 2
Food: 1
Service: 1
Dave Klassen
This is a good McDonald's. Clean. Service was excellent though they did not have much of their products due to some kind of a supply shortage.
Atmosphere: 4
Food: 4
Service: 5
Phil Kraft
Quick stop for lunch while driving through town. Used drive in window, sound system was good and easy to use, attendant was friendly and polite and food was hot l. Got a Big Mac, 2 hamburgers and 2 fries.
Good visit.
Atmosphere: 5
Food: 5
Service: 5
Jahy
Parking: 700 S Mineral St Keyser
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Quarter Pounder Meal, Filet-O-Fish, Mcflurry with M&M's Candies, Double Quarter Pounder with Cheese, Big Mac, Mcdouble, Mcchicken, Hot Fudge Sundae, Egg Mcmuffin, Double Cheeseburger, Cheeseburger, Bacon Egg & Cheese Biscuit
Ff are never hot or crispy. Drive thru is unnecessarily slow. They should pull people to waiting spots but dont. Staff is very nice regardless, but don't use your name when ordering with app as they should.
You either give the wrong sauce or no sauce at all everytime
Good service
Just another mcd's. My food was hot and fresh and scored some points with me there.
Food was cold...fries soggy...my family an I decided to dine in we had the little number plaque an expected someone to bring the food to the table...nope u have to remember what your receipt number was when they call it bc you have to go up n get it ...so why have the number plaques if ur not gonna use them..
Shame on McDonald's in Keyser for trying to pass this off as iced tea. DO BETTER.
How you remodel and your time to make food goes to 30 min to another person telling me they waited a hour for their kids' food. Just how 🤔 😳 order one week later time was not any better you have one more shot until I will be looking to contact someone who can figure why is it hard to make a meal to how it's ordered. Yes i tasted the pikels without bitting into them. Yes I puked after
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Chicken Mcnuggets
OUT OF
Food: 1
Messes up more orders, then they get right and argue with you when you tell them what's wrong or what they forgot.
Edit* 4 years later and every order my past 7 visits have been ice cold. I always call and complain but never ask for free food to replace it. Today I talked to Kylee, who just didn't respond at all when I called and told them it was time to throw out the rest of the ice cold food that was cooked at the same time like was. A place so bad I don't know how they're always busy when it's always cold or nasty
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through twice and they still couldn't get my sandwich right
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First of all, I could barely understand the guy in the drive thru. After I paid, I had to wait for my food, at least ten minutes. I finally had enough and went inside to see what was going on only to be met with my order coming out the door. When I checked, it was only a single qtr pounder, I paid for a double. I went back inside and had to wait another 5 or so minutes while they made another one. I don't expect much from McDonalds, but this was way out of line. Food quality was way down also. Complaint was sent to the franchise, never got a response.
Atmosphere: 2
Food: 1
Service: 1
This is a good McDonald's. Clean. Service was excellent though they did not have much of their products due to some kind of a supply shortage.
Atmosphere: 4
Food: 4
Service: 5
Quick stop for lunch while driving through town. Used drive in window, sound system was good and easy to use, attendant was friendly and polite and food was hot l. Got a Big Mac, 2 hamburgers and 2 fries.
Good visit.
Atmosphere: 5
Food: 5
Service: 5
Parking: 700 S Mineral St Keyser
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: World Famous Fries, Quarter Pounder Meal, Filet-O-Fish, Mcflurry with M&M's Candies, Double Quarter Pounder with Cheese, Big Mac, Mcdouble, Mcchicken, Hot Fudge Sundae, Egg Mcmuffin, Double Cheeseburger, Cheeseburger, Bacon Egg & Cheese Biscuit
It's fast food, nothing special.
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