Arby's
217 Administrative Drive, Martinsburg
(304) 264-4457
Recent Reviews
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They were very friendly. Food was good. Fries were crispy. Restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Ruebin and jalapeño poppers are awesome.
Atmosphere: 4
Food: 5
Service: 4
Hit my head on there hanging lights that is way too long and got a slight concussion
Atmosphere: 1
Food: 3
Service: 3
Alot of bums and everyone was so excited to do there job
Atmosphere: 2
Food: 3
Service: 2
Sandwich was sloppily made, the fries were hot but the large size container did not seem like a large. Another time I went there my order was incorrect. Not worth the $11 meal, not enough food for a large size.
I love Arby's and I love their fish sandwiches. What I don't like is the service I got yesterday. Right now, the fish sandwiches are a part of the 2 for $6 special. On 2/13/25, I went through the drive thru and ordered 2 fish. The person working told me the price would be over $12. When I questioned the price, she informed me that at Arby's, you only get the special price if you ask for it. They charge you regular price otherwise. Arby's will never get my business again.
Service: 1
Hey, what can I say? 5 stars for a quick fast food joint if there is such a thing. Haha. The atmosphere sucked though because the Arby's employee or manager was on a laptop with volume all the way up on some training exercise the whole time. So we got to listen to how many months or years different employees had been at Arby's, their favorite color, recent vacations, etc. Hint, hint, they make headphones 🎧 and earbuds so as not to disrupt and disrespect paying customers paying patronage to your Arby's location.
Atmosphere: 1
Food: 5
Service: 5
Spent almost $30 on awful food. The burger, $10 was flavorless clump of meat so over cooked it was like eating sand. The bread on roast beef sandwich had mold on it. A large curly fri- container was half full after waiting 10 minutes for them to cook. Stay away, over priced, food without flavor, servers are zombies
Atmosphere: 1
Food: 2
Service: 2
I had a mistake in my order and my husband brought it back to them and they were so kind and understanding and made me a new sandwich! It was really good and I really appreciate the kindness
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Beef 'N Cheddar
The best Arby's in the entire Winchester area is this one. Very clean and nice and the staff is very polite as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches, Double Roast Beef, Crispy Chicken Sandwich
Restaurantji Recommends
Whatever you do, don't order their gyros. It was a bunch of grizzles.
Atmosphere: 2
Food: 2
Service: 4
I normally never have an issue here but the tall sandwich making guy was angry today, sandwich’s slapped together and half ass wrapped and literally slapped together, dude if you don’t like your job, just quit. When I pay 10.00 for a meal it should be decently wrapped and made.
Atmosphere: 5
Food: 1
Service: 1
The large curly fries are more like medium size
Atmosphere: 4
Food: 4
Service: 5
Pretty good ngl
Atmosphere: 5
Food: 5
Service: 5
I would like to say that even though there was a shortage of workers, the service was more than adequate. There is a youngman working as a cashier who had a very good work ethic. When he wasn't taking orders, he was setting up all the customers would need in their orders, such as condiments, napkins, utensils, etc. I wanted to acknowledge him because he wasn't idle and worked well independently. The food was fresh and seasoned well.
Wheelchair accessibility: Yes, the entrance and space will function well for wheelchairs.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Peach Market Fresh Lemonade, Smokehouse Brisket Sandwich, Classic Beef 'N Cheddar
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