The manager could careless if him or his employees don't give people what they ordered. If you want to deal with people who are self involved, come here to waste your time. To top it all off the pretzels were either burnt or saturated in grease.
Atmosphere: 1
Food: 1
Service: 1
Cheniya Washington
Terrrible terrible service rude as hell no hospitality food undercooked never ever would go to this
Atmosphere: 1
Food: 1
Service: 1
Tee
Rude Staff first time there today, asked stupid girl for cinnamon pretzel bites and regular, and hot dog bites, she act like she didn’t understand and the stuff they had out was old! I never will return.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Smith
I visited here a few days ago and the food was delicious. The young lady Yazmin(sorry if misspelled) was very polite and made sure that I got my food in a timely manner and fresh!
Julio Cruz
amazing food always good customer service. The new employees are really nice and they give you what you order always fresh ?
cody trunnell
Make sure you here at least an hour before close they shut down like 45 minutes early
Joe
Love these pretzels but it's to bad their not always fresh.
melissa canby
Guy behind the counter on his phone all the way in the back. Had to get his attention and then he was just plain rude. I love Auntie Anne's and the quality of the pretzel was terrible let alone the horrible service!
Mohamed Elbaumy
Recently went to Auntie Anne's in the walmart, usually i have a pleasant experience with the young gentleman behind the counter. But this new guy Seth, is just down right rude, always on his phone, not even listening. Stood there waiting for 5 minutes while he finished his phone call, told me my pretzel was fresh, it was hard as a rock! Never thought i'd have to check my food, but guess when your employee's don't care it reflects.
carol masrers
The employee was rude and tried to ignore me. It's the second time this young man has eventually waited on me. I thought the first time he was just having a bad day but that doesn't seem to be the case. I won't patronize this location anymore unless someone else is working. He acts like waiting on paying customers is an inconvenience. Extremely poor customer service.
We were little apprehensive because of the bad reviews since we were going to be going at like 7pm. Kaonna was super sweet. Pretzels were good. Good experience!
Brittney Mcdaniel
Sign says they close at 7:50. I was there at 7:15 and they refused to serve me. Stated they were closed and they stop making items at 6…. Why would you have a sign that says closed at 7:50 but stop making items almost 2 hours before closing? And then tell people you are closer at 7:15… either you close at 7:50 or you close at 7:15… need to get your staff together and the so called “manager” needs to do a better job making sure they make enough items to last. Seems the manager just wanted to leave early as everything seemed to be turned off already which is ridiculous
Joe Gutierrez
Love these pretzels but it's to bad their not always fresh.
Ashley Marie-Cecilia
I stop there normally on my way in or out of Walmart. They recently reopened After the health department shut them down. Today I went and stopped there on my way out and when I drove away and bit into my first pretzel bite the dough was raw and gooey, which isn’t normal. I figured maybe it was just the one and upon inspecting more in the cup almost all of them had atleast one raw spot. So I went back and told him they weren’t fully cooked, when he replied “they’re fully cooked hun” and gave me a new cup of them. Sir; the gooey raw dough begs to differ and I’ve now been on the toilet multiple times since getting home. Won’t be going out of my way to go to that side of towns Walmart for auntie Anne’s anymore
Marily Cosme
Very sloppy job and lazy!! He took the salty ones in the front and add the sugar on it because he didn’t want to make them!
The manager could careless if him or his employees don't give people what they ordered. If you want to deal with people who are self involved, come here to waste your time. To top it all off the pretzels were either burnt or saturated in grease.
Atmosphere: 1
Food: 1
Service: 1
Terrrible terrible service rude as hell no hospitality food undercooked never ever would go to this
Atmosphere: 1
Food: 1
Service: 1
Rude Staff first time there today, asked stupid girl for cinnamon pretzel bites and regular, and hot dog bites, she act like she didn’t understand and the stuff they had out was old! I never will return.
Atmosphere: 1
Food: 1
Service: 1
I visited here a few days ago and the food was delicious. The young lady Yazmin(sorry if misspelled) was very polite and made sure that I got my food in a timely manner and fresh!
amazing food always good customer service. The new employees are really nice and they give you what you order always fresh ?
Make sure you here at least an hour before close they shut down like 45 minutes early
Love these pretzels but it's to bad their not always fresh.
Guy behind the counter on his phone all the way in the back. Had to get his attention and then he was just plain rude. I love Auntie Anne's and the quality of the pretzel was terrible let alone the horrible service!
Recently went to Auntie Anne's in the walmart, usually i have a pleasant experience with the young gentleman behind the counter. But this new guy Seth, is just down right rude, always on his phone, not even listening. Stood there waiting for 5 minutes while he finished his phone call, told me my pretzel was fresh, it was hard as a rock! Never thought i'd have to check my food, but guess when your employee's don't care it reflects.
The employee was rude and tried to ignore me. It's the second time this young man has eventually waited on me. I thought the first time he was just having a bad day but that doesn't seem to be the case. I won't patronize this location anymore unless someone else is working. He acts like waiting on paying customers is an inconvenience. Extremely poor customer service.
Restaurantji Recommends
We were little apprehensive because of the bad reviews since we were going to be going at like 7pm. Kaonna was super sweet. Pretzels were good. Good experience!
Sign says they close at 7:50. I was there at 7:15 and they refused to serve me. Stated they were closed and they stop making items at 6…. Why would you have a sign that says closed at 7:50 but stop making items almost 2 hours before closing? And then tell people you are closer at 7:15… either you close at 7:50 or you close at 7:15… need to get your staff together and the so called “manager” needs to do a better job making sure they make enough items to last. Seems the manager just wanted to leave early as everything seemed to be turned off already which is ridiculous
Love these pretzels but it's to bad their not always fresh.
I stop there normally on my way in or out of Walmart. They recently reopened After the health department shut them down. Today I went and stopped there on my way out and when I drove away and bit into my first pretzel bite the dough was raw and gooey, which isn’t normal. I figured maybe it was just the one and upon inspecting more in the cup almost all of them had atleast one raw spot. So I went back and told him they weren’t fully cooked, when he replied “they’re fully cooked hun” and gave me a new cup of them. Sir; the gooey raw dough begs to differ and I’ve now been on the toilet multiple times since getting home. Won’t be going out of my way to go to that side of towns Walmart for auntie Anne’s anymore
Very sloppy job and lazy!! He took the salty ones in the front and add the sugar on it because he didn’t want to make them!