Cinco de Mayo Bar and Restaurant

Honestly, I have no idea what most of the scathing reviews are talking about. I just went here with my family and the food was great. The fajita quesadilla I got tasted and was presented great. My dad's mocahete bowl looked good and he loved it.

The worst part was the service though by far. Our server was, in the nicest way possible, brain dead. When we went to order, we asked if we could order something to go for someone at home. He said that he won't put it in now and that we should remind him later?????? Excuse me? He then proceeded to take our order and never put in that side order until we were finished and sitting waiting for over 5-10 minutes. So then we had to sit there and wait even longer for that to-go order before we could leave. Even though there were only 2 parties in the whole restaurant (including us) I never got my water filled and he never asked if we wanted more chips and salsa and he didn't remove them when they were empty. My dad asked for change at the payment counter and we were standing there for another 5+ minutes while he walked around serving tables instead of getting us our change. Why does this server not have access to a register?

TLDR: kitchen A+ Service F

Great food! Recommend the fajitas

Service was not good and food was not good either.

I AM EXTREMELY DISAPPOINTED 😞 AT THIS PLACE .I HAVE BEEN EATING HERE BUT YESTERDAY WAS THE WORST.I ORDERED 3 CARNE ASADA MEALS NO SOUR CREAM AND CHARO BEANS.
THIS PEOPLE BROUGHT ME REFRIED BEANS THAT LOOK LIKE DIARRHEA OR MESSED UP MASHED POTATOES 😠 😡 WE DONT EAT MASHED BEANS.
I ASK THE WAITER WHAT HAPPENED HE SAID THAT'S THE ONLY BEANS THEY MAKE THERE. I TOLD THEM TO TAKE IT BACK BECAUSE I DON'T EAT MASHED BEANS I WOULD THROW UP. THEY TOOK IT BACK AND NEVER OFFERED ANYTHING IN EXCHANGE
VERY BACK CUSTOMER SERVICES . IF YOU DONT MAKE CHARO BEANS WHY PUT IT ON YOUR MENU?? THAT STEALING FROM YOUR CUSTOMERS
NOT ONLY THEY MESSED UP THE BEANS , THEY ALSO PUT SOUR CREAM ON OUR SALAD
IT WAS THE WORST MEAL EVER
THE MEAT WAS NOT. WELL SEASONED
I WANTED TO USE SALD
BUT THEY HAVE SOME VERY WEIRD SIDE SALD (THEY ADDED UNCOOK RICE IN THE SALT BOTTLE/ NEVER SEEN THAT BEFORE THAT WAS UNSANITARY)
THEY DID NOT APOLOGIZE NOR OFFER AN EXCHANGE FOR THE SO CALLED CHARO BEANS THE TOOK IT BACK
I WISHED I DIDN'T GIVE A TIP
I REALLY DID NO WANT TO .MY DAUGHTER BEGGED ME TO GIVE I JUST ADD $7 SOME THING TO MAKE MY BILL EVEN WHICH CAME UP TO 90 DOLLAR
I WILL NEVER EAT THERE AGAIN
PLEASE GUYS TO GO THERE
THEY DO MAKE CHARO BEANS 🫘 THEY HAVE MASHED / REFRIED BEANS 🍮 INSTEAD

I liked the nachos and super burrito. I liked the beef vs the chicken. All of the food has a great presentation to it.

Atmosphere: 5

Food: 5

Service: 5

Came here for taco Tuesday. Tacos are very delicious. I still prefer La Lobera in Bunker Hill, but this food was tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa

Ordered fajitas and queso for my pregnant wife. I noticed first thing how light the to go bag was. I spent 30$ on this meal. 17$ for fajits and some how they charge 13 for a tiny thing of quaso and salsa. Hard no on going back to this place.

Food: 1

About three years ago I used to eat the taco salad from this place almost every weekend, but I had my hat in three years, and decided to go back and spoil myself with my favorite taco salad. Sadly, to say I will not be going back and getting my not so favorite taco salad anymore. The salad itself inside a fishell was so watery that it made the shell very moist and
Gross. The taco shell was not the same as it was 3 years ago. Maybe they changed different tortillas. Either way, it was overpriced, not like it was. But I do have to say that the service is still phenomenal.And the atmosphere is still welcoming

Atmosphere: 5

Food: 1

Service: 5

Very tasty and plentiful food.

Atmosphere: 4

Food: 5

Service: 5

Love their queso...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Guacamole, Cheese Dip, Chips and Salsa, Shrimp Tacos

Good food and service

Just had dinner from here and it was the best Mexican food I have had in a very long time!!!
So happy I found this place.....

I got sick after eating here

So im a truck driver me and my wife travel the road together been doing it for years now we work flatbed and if you know what a otr flatbed driver does we get pretty dirty and we work hard so this was our first time stopping in martinsburg ever we just worked all morning and wanted some tacos so we dropped off our load and decided to try (Cinco de Mayo mexican restaurant and bar ) on 06/25/24 we thought it was going to be a new experience and good one i was completely mistakenly wrong let me tell you what we ordered we got there so called ( cheese dip which was $5.99) and it’s literally the size of the sauce cups which they also charged for just to get sauce for your tacos you have to pay for it like seriously? So my wife ordered pollo asado tacos which were $18.99 and literally had no meat on the taco like im not lying it literally had a spoon scoop of chicken for 3 tacos and the corn taco was so soggy she just put the meat in the bowl where they give you the lightest toppings for your tacos and just basically made a bowl out of that now let me get to my order i ordered the $19.99 mix n match trio tacos i got the shrimp tacos which had 3 pieces of shrimp on it i was so mad ? and agian people we placed our order inside the place we dindt doordash it we did pickup then i ordered a ground beef taco it literally tasted like taco bell meat im not lying and it was less of a scoop then taco bell would give you i was even madder about that now for my 3rd taco i ordered a chicken taco it like chinese food chicken with no seasoning or anything the chicken was white i now dont even think it was fully cooked and for it to look the way it looked they literally gave a small scoop of that too so then to finalize my order i asked for salsa verda and there spicy red sauce both were terribly nasty and came up to $4.00 for 2 sauces in total we spent $54.00 and my stomach hasnt felt the same since you guys should be disgraced to call yourselves a Mexican restaurant taco bell taste better then this and im talking about the worst taco bell at that and on top of that to have the name conco de mayo as the restaurant name is a tad bit racist to your on kind im a minority and ive never been more disappointed in food in my life.

Thats my review on Cinco de mayo mexican restaurant and bar.

Atmosphere: 1

Food: 1

Service: 1

Good food and very fast. Service was fine. Prices were reasonable.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chips and Salsa, Choripollo Tacos