McDonald's

1320 Edwin Miller Blvd, Martinsburg
(304) 263-3003

Recent Reviews

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Tyler

This place needs shut down everything about this places sucks

Atmosphere: 1

Food: 1

Service: 1

jake ray

I am a door dasher and have orders from here fairly regularly. I must say this establishment has terrible service! There is never anyone at the counter to help regular customers and door dashers have to wait up to ten minutes for orders. A lot of the time you can hear the staff in the back laughing and complaining about having to work. When an employee finally comes to help customers or dashers, the workers are impolite and less than helpful. I do not recommend this restaurant at all!

Atmosphere: 1

Food: 1

Service: 1

Caleb Wisner

They don’t even answer the phone this McDonalds sucks don’t go there and then they take 30 minutes and the service is bad half the time they don’t give you all
The food you order and the caramel frappe Machine never works better take the 30 minutes drive to a different one

Atmosphere: 1

Food: 1

Service: 1

K.j. Jordan

I went in to use the bathroom. Number 2 all over the seat! Turned right around and left. Its 10am!

Atmosphere: 1

Rashun Patterson

Received my food thru the drive thru. Filet of fish bun covered with a black substance. Called on the phone they kept picking up acting as though they can't hear me. Horrible customer service.

Jorge

Just went to pick up some lunch for the family, had me waiting in the parking lot for 15-20 minutes, NOT fast food, and didn’t even get the order right. Missing items, went in to get them, and they had me waiting ANOTHER 15 minutes. I’m at the house now, and have discovered they didn’t make the food correctly either. Pickles when asked for no pickles, onions when asked for no onions. Most of it is cold now, frappe is completely melted. I guess impressing their district managers is more important than doing their jobs correctly.
And these people want 15 an hour 🤡

Atmosphere: 1

Food: 2

Service: 1

Virginia Goertz

stay in drive thru if you want service. no one pays attention to the front counter

Atmosphere: 2

Food: 3

Service: 1

Dan Jay

Every single order is incomplete and wrong. There is always at least one item missing. You never get your sauces which they charge you 25 cents per. the manager/owner don't give a rip about your complaints.

Atmosphere: 2

Food: 2

Service: 1

Boog

Every time I ask for BBQ sauce for my nuggets I don’t get any. What you want me to dip them in? Air?

Tom Lazur

Got sick as a dog today

Bryan's Pets and Games

Not the best food but better service than apple harvest drive

Wardy McFly

Waited in the drive thru for 20 minutes and no one took my order so i had to drive to the window to order my food. Then sat for another 10 minutes before i finally got my food and the fries looked like they had been sitting for a while. I will NEVER go to this location again. The employees have zero customer service skills and never apologized or said anything even after I told them that no one answered when I repeatedly talked into the menu board

Atmosphere: 1

Food: 1

Service: 1

Raymond Burns

We were almost daily patrons. Switching to BK and less expensive Wendy's. Angel Reese specials? Really? Has she cleaned up her racist and irresponsible behavior? Her brother Julian Reese is fine. Kaitlin Clark a better role model. What's next? WHOPPI GOLDBERG?

Jon Lamp

Management is 🗑️

Atmosphere: 1

Food: 1

Service: 1

Brenda Burns

I asked for no ice in my sweet tea. And they gave me ice! Burger was barely warm.

Atmosphere: 5

Food: 4

Service: 4

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