McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5640 Hammonds Mill Rd, Martinsburg
(304) 274-9561
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McDonald's Reviews
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I realize there maybe a communication barrier with some people, being that a certain percentage of the general population doesn't comprehend nor grasp the basic fundamentals of the basic structures of the English language. However, when one repeats themselves VERY CLEARLY, multiple times and says NO CHEESE and your employees throw a half wrapped breakfast sandwich into a brown paper bag that has flipping cheese on it... well, they don't need a pay increase, they need to be...read full review
Ever wonder why your fries are cold? Here’s why. Enough fries for about an hour or two! Don’t ask Brianna for help. She’ll roll her eyes at you and be extremely rude!
Was looking for some of the disney toys. Asked the cashier which ones they had. She went to look. Manager talked to her and you could tell she told the person to give a bullcrap answer. Terrible customer service. Definitely a manager that doesn’t want to be bothered In serving their customers
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Martinsburg Also Viewed
McDonald's is a welcoming restaurant with friendly staff. Despite a minor issue with the app, the employee was quick and polite in resolving the problem. The Inwood location is praised for its perfect coffee, hot and good fries, and excellent chicken sandwich. The atmosphere is lively, with staff working together efficiently and a manager expressing appreciation for their teamwork. Customers also enjoy their food, citing fresh and hot meals, and appreciate the kid-friendly environment. The Big Mac remains a popular choice, and pastries are a delightful treat. Some customers mention that during busy times, the drive-thru can be slow, with lines moving at glacial speed, but staff still try to keep things moving. One employee, Brandy, is highly appreciated for her excellent customer service, smiling and doing her best to help everyone, setting a good example for the industry. Overall, it’s an average McDonald's, with good service during lunch and dinner, but it’s best to double-check orders, especially in the morning when mistakes tend to happen, or late at night when fries can be old.