Neon Moon Tavern
4529 Shepherdstown Rd, Martinsburg
(304) 260-4002
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
My boyfriend and I stopped in last week. We always talk about going since we follow on fb and the food always looks so good but we’ve always forgotten until we pass it. The food was great , the guy working was super friendly and the atmosphere was so chill ! We will definitely be coming again !
CJ was wonderful tonight. Very attentive for his first night as bartender. Love the fries!! And the burgers are amazing. Kudos to the crew tonight!!
Too young of a crowd scene
*edit* apparently no more karaoke and there wasn’t any notice given to the woman who hosts it which is so disappointing. Sad to see this place not continue with it. I will not come again since karaoke was the only reason to come here. Especially since the last few months there’s been snow and the building didn’t have any heating last time I went which seems bad for both the customers and employees.
I go to the karaoke night every Monday and it’s always the best time! I’ve also had their fried pickles which were delicious! A very friendly and welcoming place and I don’t like bars but this place is a total blast! Also the drinks are always made so fast and I swear you can’t get a better price for drinks!
Atmosphere: 3
Food: 2
Service: 4
Atmosphere wasn’t what I expected. Cover charge when everyone inside already said there was no cover charge. Seen more chicks at a gay bar. Very disappointed. Very unprofessional staff. Do not recommend.
Tacos are on point, wife had the Enchilada omg!!! Better than most Spanish restaurants
So we came in tonight to try the prime rib; I am the person that commented Dec 4 that last time we were here for our 5th anniversary we never got served as something was going on with the cook. The bartender/server (Madeline) quickly figured out who I was from a joking comment I made and assured us the staff is all new and we would have a great experience! Well……my guy’s prime rib is/was amazing, and huge! It was cooked to perfection and crazy tender. I ordered the spaghetti which I loved the last time we actually ate here; it did not disappoint! I’d give service and our meal five stars; you must try it! We didn’t ask but she came back and told us our meal was “on the house”, compliments of the owner. It is much appreciated and we will definitely be back! And if you’re worried about it being a “college party place”; not at dinner time. It’s quiet and very nicely lit for a lovely dinner atmosphere. Please come try it; I think you’ll be pleasantly surprised!
Neon Moon. “Under New Management” should have been a good thing; it wasn’t.
It was a special night out for my wife and me. So, we gave ourselves permission to splurge on a couple good, pricy dinners. We arrived at Neon Moon around 5:15PM on December 2, 2024. My wife ordered the Rib Eye steak with baked potato and a house salad. I ordered the meatloaf… no meatloaf… I ordered the NY Strip with rice pilaf… no rice pilaf… asparagus and a house salad. We both requested medium rare for the steaks.
The meals arrived at our table about 25 minutes later. My steak was fine, not hot but it was medium rare. My wife’s steak was medium well, not medium rare. Even though the waitress said she could take it back to the kitchen and they would “fix it”, anyone who knows cooking, you cannot “fix” an overcooked steak; at least not without starting all over again. And that only works if they redo both meals otherwise, I’d be eating my steak while she waits for hers. I ended up sharing my steak.
Granted, I didn’t eat my asparagus right away, but when I did get to it, it was room temperature.
My wife’s potato had a skin that was so tough on the bottom that it couldn’t even be cut with her steak knife. Oh, and the lettuce in the salads was wilted.
So, whereas my meal was okay (just okay), there was nothing right about my wife’s meal. Management did discount my wife’s meal by, what I guessed was half price. At least we got out of there before Karaoke started.
Atmosphere: 3
Food: 2
Service: 4
We showed up. Sat down. Wrote our order down for the waitstaff on a napkin. Took it to them. Waited 2 hours. Went to the bar to get our drinks. Saw the cooks walking around the dinning room. When the evening was over, we asked to have our food order canceled as we had waited 2 hours and the waitstaff got an attitude. There are 10 tables, plus the bar.
Service: 1
Love this place. Go on a Monday night for some karaoke & some amazing cocktails made by the bartender ever, Ashley! Trivia on Wednesdays is also a good time. The Ruben, Geos Double Smash burger, & cheese curds were to die for. Really enjoyed playing the slots as well, I ended up leaving with more money than I came in with. Visit this establishment!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steamed Shrimp, Reuben
Restaurantji Recommends
Good food nearby and good steaks!
Atmosphere: 4
Food: 4
Service: 4
Drop off beer never asked about food ?
My husband and I went on Prime Rib night. I got the last one they had so my husband ordered the 16 ounce ribeye both the prime and the ribeye were so delicious the quality of steak. It was just delici
There's only 1 bathroom & that's a HUGEEEEEE NO. I ordered some chicken wings & they weren't the worst, but they were a little tough to chew but will probably be doable if you must have something. Great spacing if you're having an event.
Atmosphere: 3
Food: 4
Service: 5
Decided to try the place out tonight. Service started out good but my waiter disappeared half way and i had to ask for help multiple times. Ended up leaving because the guy literally would not come back to help us despite walking up and trying to get his attention. Female that worked was on her phone when my wife tried to get help. Another customer had to yell out for her to put her phone down to help. Smh this had my hopes high but just did not deliver
Atmosphere: 3
Food: 3
Service: 1
Loading...