Papa Johns Pizza

978 Foxcroft Ave, Martinsburg
(304) 260-0800

Recent Reviews

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Brett Martin

Usually pretty decent food. Today I tried their honey chipotle “boneless wings” and got some nuggets with a little drizzle of sauce.

Food: 3

Service: 5

Tiffanie Hawkins

Do better Papa John’s. Deliver a cold pizza and don’t want to do anything about it. We don’t order food to get it cold and gross. Manager was a rude woman who simply said “well it’s a 58 minute wait time. What do you want me to do about that?” Don’t worry we can take our business elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Rev EJ

Terrible ordering experience, placed a mobile order at 5 PM for a 6:30 PM pick up. Order hadn’t been touched by then and was told to wait another additional 25 minute wait. Came back around after waiting and was met with order no where to be seen. Complete incompetence and uncoordinated staff team.

Atmosphere: 1

Food: 1

Service: 1

Terry D. O'Neal Jr.

Pizza took forever

Coy Dunn

Ordered one cheese and one pepperoni and bacon cheese sticks. Horrible. It was delivered and no sauce on my cheese pizza and food was not hot. I will not recommend this location

Atmosphere: 1

Food: 1

Service: 1

Jesica Cruz

Have ordered here 3 times. Each time the app says my pizza is ready, I've went and it was in fact not ready. Wait has ranged from 15-45 minutes.

Food: 4

Service: 1

Jeremy Unger

love the Papa Dia subs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak & Cheese Papadia

Janet Murphy

Very good pizza and the staff was very friendly.

Atmosphere: 5

Food: 5

Service: 5

It's KaCeY

Placed an order on Halloween and it took 3 hours to get to my house. I was given a free coupon for a medium cheese pizza. I went to go order it today and realized it was one day expired. They would not let me use the coupon or do anything to make up for my experience.

Atmosphere: 1

Food: 3

Service: 1

Stephanie Paul

Placed an order at 4:30pm for a 6:00pm pickup. We have to drive quite a ways to ge there, but we love papa John’s pizza. My wife arrived at 6:00pm, and they told her it would be another HOUR. When she questioned them, they simply told her that’s how it is there it’s an every night thing. Like what??? That just flies?? She didn’t end up staying because what a waste of time. So she traveled all that way to return empty handed.

Atmosphere: 2

Food: 3

Service: 1

Josh H

Very busy workers. Very kind. Awesome decorations. Awesome Pizza .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Extra Large New York Style Pizza

James Ertz

Horrible service!!!!!

Atmosphere: 1

Food: 1

Service: 1

Janaye Roy

Showed up for for pick up order that app said was ready only for them to not have started my order yet. Horrible customer service, only came because they have gluten free pizza.

Atmosphere: 1

Food: 1

Service: 1

Michael McDaniel

Just average pizza nothing spectacular

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Extras-Large Ultimate Pepperoni Pizza

robert webb

My order was placed online for pick up 40 mins before I arrived to the location to be told it was not ready . Then as I waited for my order I noticed the over crowded work area with no hair nets no gloves in the preparation area the manager at that time seemed irritated and was cursing about the phones ringing for orders . It was in complete Chaos . Very bad management if any . I will probably never go back to this location again feeling that cross contamination and poor cleaning conditions will my family and me sick .

Atmosphere: 1

Food: 2

Service: 1

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