bought a whole club combo From the Shepherdstown Store I love going there because they always make the sandwich great but this time the bread wasn’t even made right it was white as can be like a napkin and I called down there and the lady said she was a manager and she hung up on me and then I called back and the guy told me there was no manager there at the time so To You just lost a customer from me cause I asked for my sandwich back and even bring the sandwich down. A woman would not give me anything. She told me she wasn’t riding my
R Rtvm
They were really busy. Under staffed... everything was a mess.
Atmosphere: 3
Food: 2
Service: 1
IEatOut Often
$7 Footlong Fresh Value included Veggie Delite sub, small fountain drink, and 2 cookies. Receipt said I was served by Mr. 4069. It was good service on June 7, 2025. I encourage owner to replace broken music speaker that crackles like an out-of-tune radio station. Closes 9pm
Food: 5
Service: 5
Aaron Parsons
The stalest bread I have ever experienced. They must have had this bread in the open all day or put it in the fridge. My three subs were so hard that they just shattered when you touch them. They were untoasted
Atmosphere: 5
Food: 1
Service: 5
west virginia
Little dirty and expensive...
Atmosphere: 2
Food: 3
Service: 3
Bailey Lynn
Wonderful experience, I loved trying something new and the staff was amazing.
Atmosphere: 5
Food: 5
Service: 5
AB clan YT
The service here today was horrible. The lady was rude. I asked a question and she started yelling about she had to do a online order and I asked can you just take my order then she starts yelling. Any other time I have gotten food from here it’s been good but with her working there I won’t be back!!! So if you like interaction like that go for it but I wouldn’t recommend it
Food: 5
Scott Hartley
Very friendly and great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box
Queenbeauty Queenbeauty9543
Their subs are always good I always get the spicy Italian with all kinds of veggies and sauce it's just cool and delicious
Vegetarian options: Veggie delight is for people who don't want any meat
Kid-friendliness: If you bring your kids they can sit down at the table and eat too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Buffalo Chicken, The Philly
Excellent service, Excellent food. They never skimp on ingredients.
Atmosphere: 5
Food: 5
Service: 5
Kelly Walko
Dispatch workers ordered two subs, I went to pick them up plus my own order. The employee didn't even start my order until I told her about it. It was messy and wasn't understood even with the receipt printed out for her to read. It took her 20 minutes to make my order, while my coworkers' orders were just sitting there. The cross contamination was extreme. Do not go to this location; the receipt does even provide store info.
Atmosphere: 1
Food: 1
Service: 1
Ruth Bell
Service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
AYRIEL JONES
Subway always gives you more bread than meat. I usually don't eat there because of that reason but it smelled so good today I decided to.
Atmosphere: 4
Food: 3
Service: 4
Sierra Infinger
The three stars has nothing to do with the food, but with an employee. Sara was not helpful, she was very obviously in a mood and every little inconvenience bothered her. William appeared to be new and was making my sandwiches, he wasn’t sure where everything was and had to ask for help. Sara kept rolling her eyes anytime he needed help and would answer him with an attitude. I work in customer service and understand that there can be bad days, but she needs to learn some customer service manners.
bought a whole club combo From the Shepherdstown Store I love going there because they always make the sandwich great but this time the bread wasn’t even made right it was white as can be like a napkin and I called down there and the lady said she was a manager and she hung up on me and then I called back and the guy told me there was no manager there at the time so To You just lost a customer from me cause I asked for my sandwich back and even bring the sandwich down. A woman would not give me anything. She told me she wasn’t riding my
They were really busy. Under staffed... everything was a mess.
Atmosphere: 3
Food: 2
Service: 1
$7 Footlong Fresh Value included Veggie Delite sub, small fountain drink, and 2 cookies. Receipt said I was served by Mr. 4069. It was good service on June 7, 2025. I encourage owner to replace broken music speaker that crackles like an out-of-tune radio station. Closes 9pm
Food: 5
Service: 5
The stalest bread I have ever experienced. They must have had this bread in the open all day or put it in the fridge. My three subs were so hard that they just shattered when you touch them. They were untoasted
Atmosphere: 5
Food: 1
Service: 5
Little dirty and expensive...
Atmosphere: 2
Food: 3
Service: 3
Wonderful experience, I loved trying something new and the staff was amazing.
Atmosphere: 5
Food: 5
Service: 5
The service here today was horrible. The lady was rude. I asked a question and she started yelling about she had to do a online order and I asked can you just take my order then she starts yelling. Any other time I have gotten food from here it’s been good but with her working there I won’t be back!!! So if you like interaction like that go for it but I wouldn’t recommend it
Food: 5
Very friendly and great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box
Their subs are always good I always get the spicy Italian with all kinds of veggies and sauce it's just cool and delicious
Vegetarian options: Veggie delight is for people who don't want any meat
Kid-friendliness: If you bring your kids they can sit down at the table and eat too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite, Buffalo Chicken, The Philly
Always
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service, Excellent food. They never skimp on ingredients.
Atmosphere: 5
Food: 5
Service: 5
Dispatch workers ordered two subs, I went to pick them up plus my own order. The employee didn't even start my order until I told her about it. It was messy and wasn't understood even with the receipt printed out for her to read. It took her 20 minutes to make my order, while my coworkers' orders were just sitting there. The cross contamination was extreme. Do not go to this location; the receipt does even provide store info.
Atmosphere: 1
Food: 1
Service: 1
Service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Subway always gives you more bread than meat. I usually don't eat there because of that reason but it smelled so good today I decided to.
Atmosphere: 4
Food: 3
Service: 4
The three stars has nothing to do with the food, but with an employee. Sara was not helpful, she was very obviously in a mood and every little inconvenience bothered her. William appeared to be new and was making my sandwiches, he wasn’t sure where everything was and had to ask for help. Sara kept rolling her eyes anytime he needed help and would answer him with an attitude. I work in customer service and understand that there can be bad days, but she needs to learn some customer service manners.
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