Stopped at Taco Bell in Hammonds Mill, Martinsburg and had a great experience. Food was hot, fresh, and fast. Staff was friendly, order was accurate, and the place was clean. Solid stop every time.
Atmosphere: 5
Food: 5
Service: 5
Brian Ailor
I had a slight mess up in my order and a very kind gentleman help me with glasses was quite accommodating and apologized for his the mistake
Atmosphere: 5
Food: 5
Service: 5
Dylan Souza
Very lazy and slow
Service: 1
Abigayle Weigle
We ordered $30 of food and some drinks but they wouldnt give our toddlers a cup of water. The blonde girl at the front rolled her eyes when we asked and the manager said they don’t have water…
John Koebel
Why so tight with the sauce? Taco Bell is overpriced and the sauce is the best part, that’s why every normal Taco Bell gives you a handful of 🔥 packets whether you asked for them or not…it’s included in the price of a $6 taco.
Alex Sword
Always very slow. Play games and make you wait at the speaker after you order to make their times look better but still just slow. Usually something messed up in our order every time.
Edit: The new trick is making you pull into a parking spot to wait for your food! They have to keep those times looking good even though it’s always slow service.
Atmosphere: 1
Food: 3
Service: 1
Stacy Drake
Walked in at 11:07 today. I was the only one in the restaurant. Nobody in drive-thru. I stood there and waited, nothing. Waited some more, nothing. I see this guy putting items in a bag. I wave and say Hi...no expression whatsoever, he just ignores me. I wait another 5 to 7 minutes, two guys I can see. Nobody comes to wait on me. I imagine they were filling door dash or pick-up orders and decided I wasn't worth their time. So I left. I have been going to Taco Bell for well over 30 years. During my college days, three times a week to get double deckers! I won't stop visiting a restaurant just because they make menu changes, but when I'm treated like I don't exist and don't matter, yes, now I'm done.
Holli Eiker
Service here slowly going down hill. Food is never adequately heated. Today went relatively well . Until I bit into my soft taco and there was plastic ! Do better😡
Atmosphere: 1
Food: 1
Service: 2
CG
So I understand this is a fast food joint so I don’t usually set my expectations very high. We have used this location many times and it usually is hit or miss on quality of food or service, especially when using DoorDash.
For the cost of DoorDash things should be perfect or quality checked before going out the door which I have found to rarely be the case. In this last transaction, we purchased a 12 pack taco meal. Seems simple enough right? Well apparently on Tuesday nights around 9 PM There must be a new rocket science formula being used.
We only received 10 tacos so I’m thinking that new rocket science formula X plus Y equals Z 25 times squared etc. etc. must’ve threw them for a loop.
We also ordered 10 packs of different sauces and out of the whole taco meal, we received five sauces that I guess we were To share amongst the supposed 12 tacos. I believe this must’ve been more rocket science At work, trying to save Taco Bell from going bankrupt.
I understand that we need to employ our youth, but if you can’t do a simple job like reading a piece of paper that says put 12 tacos in a box then you Shouldn’t be working. Go home and wrap yourself in bubble wrap and do not leave the house. We would not want you to trip over your shoelacesAnd get injured
Atmosphere: 2
Food: 2
Service: 2
Rob F
Rude cashier. Can barely hear the drive through speaker. And how hard is it to remember to put sauce in a bag?
Next time i order soft tacos with tomatoes PUT THE TOMATOES IN THE WRAP NOT EVERYWHERE ELSE BUT......PUT THE FRIES IN THE BOX NOT DUMPED DOWN IN THE BAG!!! Ridiculous $53.00 in food and you all throw it in the bag like slop!!!! Have some standards!!!!
Atmosphere: 1
Food: 1
Service: 1
M M
Just Dirty. Black mold in the drink fountains. No urgency or care in the world to clean it. Nice team members though
Atmosphere: 1
Food: 3
Service: 2
kelli white
I go to this particular taco bell frequently. Today I went and have noticed WV taco bell always asking to donate to the scholarship fund. I always say no, I don't have money to give away. The employee who took my money said she had to wait for a manager to open her drawer because she 'forgot ' to get my change, coins, she gave me the bills. It took some time, she hastily threw the coins in my hand and slammed the window shut, I'm surprised it didn't break, she slammed it hard. So did I inconvenience her by wanting my change!?
Stopped at Taco Bell in Hammonds Mill, Martinsburg and had a great experience. Food was hot, fresh, and fast. Staff was friendly, order was accurate, and the place was clean. Solid stop every time.
Atmosphere: 5
Food: 5
Service: 5
I had a slight mess up in my order and a very kind gentleman help me with glasses was quite accommodating and apologized for his the mistake
Atmosphere: 5
Food: 5
Service: 5
Very lazy and slow
Service: 1
We ordered $30 of food and some drinks but they wouldnt give our toddlers a cup of water. The blonde girl at the front rolled her eyes when we asked and the manager said they don’t have water…
Why so tight with the sauce? Taco Bell is overpriced and the sauce is the best part, that’s why every normal Taco Bell gives you a handful of 🔥 packets whether you asked for them or not…it’s included in the price of a $6 taco.
Always very slow. Play games and make you wait at the speaker after you order to make their times look better but still just slow. Usually something messed up in our order every time.
Edit: The new trick is making you pull into a parking spot to wait for your food! They have to keep those times looking good even though it’s always slow service.
Atmosphere: 1
Food: 3
Service: 1
Walked in at 11:07 today. I was the only one in the restaurant. Nobody in drive-thru. I stood there and waited, nothing. Waited some more, nothing. I see this guy putting items in a bag. I wave and say Hi...no expression whatsoever, he just ignores me. I wait another 5 to 7 minutes, two guys I can see. Nobody comes to wait on me. I imagine they were filling door dash or pick-up orders and decided I wasn't worth their time. So I left. I have been going to Taco Bell for well over 30 years. During my college days, three times a week to get double deckers! I won't stop visiting a restaurant just because they make menu changes, but when I'm treated like I don't exist and don't matter, yes, now I'm done.
Service here slowly going down hill. Food is never adequately heated. Today went relatively well . Until I bit into my soft taco and there was plastic ! Do better😡
Atmosphere: 1
Food: 1
Service: 2
So I understand this is a fast food joint so I don’t usually set my expectations very high. We have used this location many times and it usually is hit or miss on quality of food or service, especially when using DoorDash.
For the cost of DoorDash things should be perfect or quality checked before going out the door which I have found to rarely be the case. In this last transaction, we purchased a 12 pack taco meal. Seems simple enough right? Well apparently on Tuesday nights around 9 PM There must be a new rocket science formula being used.
We only received 10 tacos so I’m thinking that new rocket science formula X plus Y equals Z 25 times squared etc. etc. must’ve threw them for a loop.
We also ordered 10 packs of different sauces and out of the whole taco meal, we received five sauces that I guess we were To share amongst the supposed 12 tacos. I believe this must’ve been more rocket science At work, trying to save Taco Bell from going bankrupt.
I understand that we need to employ our youth, but if you can’t do a simple job like reading a piece of paper that says put 12 tacos in a box then you Shouldn’t be working. Go home and wrap yourself in bubble wrap and do not leave the house. We would not want you to trip over your shoelacesAnd get injured
Atmosphere: 2
Food: 2
Service: 2
Rude cashier. Can barely hear the drive through speaker. And how hard is it to remember to put sauce in a bag?
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Amazing staff and food always done right, they are so good to me everytime
Atmosphere: 5
Food: 5
Service: 5
Food tasted good and was hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Twists, Quesadilla, Mexican Pizza, Crunchy Taco, Crunchy Taco Supreme
Next time i order soft tacos with tomatoes PUT THE TOMATOES IN THE WRAP NOT EVERYWHERE ELSE BUT......PUT THE FRIES IN THE BOX NOT DUMPED DOWN IN THE BAG!!! Ridiculous $53.00 in food and you all throw it in the bag like slop!!!! Have some standards!!!!
Atmosphere: 1
Food: 1
Service: 1
Just Dirty. Black mold in the drink fountains. No urgency or care in the world to clean it. Nice team members though
Atmosphere: 1
Food: 3
Service: 2
I go to this particular taco bell frequently. Today I went and have noticed WV taco bell always asking to donate to the scholarship fund. I always say no, I don't have money to give away. The employee who took my money said she had to wait for a manager to open her drawer because she 'forgot ' to get my change, coins, she gave me the bills. It took some time, she hastily threw the coins in my hand and slammed the window shut, I'm surprised it didn't break, she slammed it hard. So did I inconvenience her by wanting my change!?
Atmosphere: 1
Food: 4
Service: 1
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