The food was great! The guy took a phone call during taking our order, I normally wouldn't have cared but I asked for no sour cream on two burritos and there was sour cream...
Atmosphere: 4
Food: 5
Service: 2
Donell Lyons
Cold food is totally disrespectful, not worth going there
Atmosphere: 1
Food: 1
Service: 1
Matt
Wasted my time stopping here!! My truck won't fit in the drive threw and the lobby is closed for maintenance yet they won't take my order!
Atmosphere: 1
Food: 1
Service: 1
Katie Leppo
Good, fast service.
Atmosphere: 5
Food: 5
Service: 5
Lucy Williams
The tacos and quesadillas were very very light on beef. The chicken quesadilla was all sauce, with minimal chicken. Disappointing.
Atmosphere: 3
Food: 2
Service: 4
J S
I’d rather make the extra trip to another Taco Bell…They have lots of orders and seem to be taking their good old time, and not in a hurry to get any orders out. They just keep stopping to talk to each other and confused about the orders they’re making. We made a mobile order in advance and had to wait almost 30 minutes. And they only had the drink and by the time they gave it was almost melted. The portions are horrible, the cheesy fiesta potatoes used to be filled to the top and I got a little cup of it with just 5 potatoes in a drop of sour cream and cheese
Atmosphere: 1
Food: 1
Service: 1
Reno Regalbuto
Thanks for the 2 packets of sauce for my 4 person order
Sahara Holbrook
I have finally spoken to someone over the customer service line to get a refund that I had an issue with them from an online order I went to pick up at this location. I ordered extra ingredients that I paid for and didn’t get any. The representative told me over the phone to call the store to get an issue of the refund at the store. I then called this location 5610 Hammonds Mill Rd Martinsburg, WV 25404. VERY NASTY manager. She then insisted to not give me a refund and that she has never heard of that before. And that she will ask her boss and have them give me a call. Never called me. I will be going in now or calling to get this resolved! So unprofessional!
Atmosphere: 1
Food: 1
Service: 1
Donald Barnhart
One of the better taco Bells little ride to west Virginia but so worth
Best taco bell ive ever had. The tacos were actually...full. In 37 years ive never seen a taco bell actually make full tacos. They were incredible. Plus, the girl behind the counter with the upper lip piercing was crazy hot. Double win.
I ordered online the past three times. I always order Dr. Pepper and everytime they give me diet coke instead. I hate diet coke!! I always order 4 Diablo sauce and they never put it in the bag, every time the same thing!! I'll start going to hagerstown from now on so I can get what I order.
Aulda Serls
Great! Nice and clean personable
Atmosphere: 5
Food: 5
Service: 5
Katie Vaughan
Went through the drive thru lady was very rude and food is very poor quality, broken up shells hardly any meat maybe 5 pieces of cheese if that, spent over $50 on my food for fries to be cold only thing that’s just barley warm is my cheese sauce everything else is
Atmosphere: 1
Food: 1
Service: 1
Doug Stemper
Taco was soggy. Food could have been
Atmosphere: 3
Food: 3
Service: 4
John Russell
Paid over 10 dollars for 2 servings of stale old batch of nachofrys with steak and burnt cheese on topin half the advertised portion......worst tacobell experience I've had.
The food was great! The guy took a phone call during taking our order, I normally wouldn't have cared but I asked for no sour cream on two burritos and there was sour cream...
Atmosphere: 4
Food: 5
Service: 2
Cold food is totally disrespectful, not worth going there
Atmosphere: 1
Food: 1
Service: 1
Wasted my time stopping here!! My truck won't fit in the drive threw and the lobby is closed for maintenance yet they won't take my order!
Atmosphere: 1
Food: 1
Service: 1
Good, fast service.
Atmosphere: 5
Food: 5
Service: 5
The tacos and quesadillas were very very light on beef. The chicken quesadilla was all sauce, with minimal chicken. Disappointing.
Atmosphere: 3
Food: 2
Service: 4
I’d rather make the extra trip to another Taco Bell…They have lots of orders and seem to be taking their good old time, and not in a hurry to get any orders out. They just keep stopping to talk to each other and confused about the orders they’re making. We made a mobile order in advance and had to wait almost 30 minutes. And they only had the drink and by the time they gave it was almost melted. The portions are horrible, the cheesy fiesta potatoes used to be filled to the top and I got a little cup of it with just 5 potatoes in a drop of sour cream and cheese
Atmosphere: 1
Food: 1
Service: 1
Thanks for the 2 packets of sauce for my 4 person order
I have finally spoken to someone over the customer service line to get a refund that I had an issue with them from an online order I went to pick up at this location. I ordered extra ingredients that I paid for and didn’t get any. The representative told me over the phone to call the store to get an issue of the refund at the store. I then called this location 5610 Hammonds Mill Rd Martinsburg, WV 25404. VERY NASTY manager. She then insisted to not give me a refund and that she has never heard of that before. And that she will ask her boss and have them give me a call. Never called me. I will be going in now or calling to get this resolved! So unprofessional!
Atmosphere: 1
Food: 1
Service: 1
One of the better taco Bells little ride to west Virginia but so worth
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme, Mexican Pizza
Best taco bell ive ever had. The tacos were actually...full. In 37 years ive never seen a taco bell actually make full tacos. They were incredible. Plus, the girl behind the counter with the upper lip piercing was crazy hot. Double win.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Crunchy Taco
Restaurantji Recommends
I ordered online the past three times. I always order Dr. Pepper and everytime they give me diet coke instead. I hate diet coke!! I always order 4 Diablo sauce and they never put it in the bag, every time the same thing!! I'll start going to hagerstown from now on so I can get what I order.
Great! Nice and clean personable
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru lady was very rude and food is very poor quality, broken up shells hardly any meat maybe 5 pieces of cheese if that, spent over $50 on my food for fries to be cold only thing that’s just barley warm is my cheese sauce everything else is
Atmosphere: 1
Food: 1
Service: 1
Taco was soggy. Food could have been
Atmosphere: 3
Food: 3
Service: 4
Paid over 10 dollars for 2 servings of stale old batch of nachofrys with steak and burnt cheese on topin half the advertised portion......worst tacobell experience I've had.
Atmosphere: 3
Food: 1
Service: 1