Chick-fil-A

I’m have type one diabetes and I ask for Diet Coke and was given regular. If I hadn’t caught it I could’ve ended up in the hospital

Atmosphere: 5

Food: 5

Service: 1

Messed up my order and is just a pain to order from. Three stars though because food is consistently good and staff at least fixed my order.

Atmosphere: 1

Food: 5

Service: 3

Great food n prices

Chick-fil-A, 1550 University Ave, Morgantown, WV

I had a disappointing experience at the drive-thru today. Despite informing the attendant twice that we had more items to order, he kept giving us the total and urging us to move forward. I had to raise my voice to indicate we had additional orders.

When we reached the window, I asked them to scan my rewards for a happy birthday meal comp and a free chicken sandwich. Shortly after my card was charged, I noticed the birthday reward wasn’t applied. The manager’s response was quite dismissive, treating it like an inconvenience. She initially claimed the reward wouldn’t work for a salad, but it actually did.

Upon receiving our food and driving off, I realized two of the chicken sandwiches were flattened, one of which was supposed to be a spicy chicken sandwich. The spicy flavor seemed to be entirely missing, making it taste like a regular chicken sandwich.

Overall, this experience was poorly managed and highly disappointing, especially for a Christian establishment. As a daily visitor and Signature Member, I expect better service and quality from Chick-fil-A.

Atmosphere: 1

Food: 1

Service: 1

Treated my grandkids like royalty. They truly follow the golden rules.

Kid-friendliness: Treated my grandkids like royalty. They truly follow the golden rules

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Deluxe, Spicy Southwest Salad

they forgot my top bun

Would been a reason to rate atmosphere if this wasn't a ghost town when students are gone!

Food: 4

Service: 4

Finger lickin'

Atmosphere: 4

Food: 5

Service: 5

It's Chick-fil-A, about the same quality as most fast food options.

Atmosphere: 2

Food: 3

Service: 3

Would been a reason to rate atmosphere if this wasn't a ghost town when students are gone!

Food: 4

Service: 4

Love their grilled chicken sandwich on gluten free bun. Grilled nuggets are also good and gluten free.

Atmosphere: 5

Food: 5

Service: 5

Would been a reason to rate atmosphere if this wasn't a ghost town when students are gone!

Food: 4

Service: 4

Very busy place, but well staffed and fast service! We ate in but didn’t have a long wait after ordering. Staff was cleaning the tables as they became empty. Looked like there were two lanes into the drive thru and the cars seemed to be moving rather quickly. Staff was efficient and friendly. And the chicken was delicious, very moist. A pleasant experience after a long day of travel.

Great food and a wonderful cashier

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chick

I ordered a large fry and even paid extra for it and I got a container that wasn’t even 1/2 full… Absolutely ridiculous…

Food: 1

Service: 1