Chick-fil-A

Waited at the counter for a refill and several employees walked past and others huddles together kind of out of sight. Never did get a refill

Atmosphere: 3

Food: 4

Service: 1

TAKES FOREVER. ALWAYS RUNNING OUT OF FOOD

Atmosphere: 2

Food: 5

Service: 1

Very accommodating to special orders

Atmosphere: 5

Food: 5

Service: 5

Good Chick-fil-A and quality service for the speed.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries

I’m have type one diabetes and I ask for Diet Coke and was given regular. If I hadn’t caught it I could’ve ended up in the hospital

Atmosphere: 5

Food: 5

Service: 1

Messed up my order and is just a pain to order from. Three stars though because food is consistently good and staff at least fixed my order.

Atmosphere: 1

Food: 5

Service: 3

Great food n prices

Chick-fil-A, 1550 University Ave, Morgantown, WV

I had a disappointing experience at the drive-thru today. Despite informing the attendant twice that we had more items to order, he kept giving us the total and urging us to move forward. I had to raise my voice to indicate we had additional orders.

When we reached the window, I asked them to scan my rewards for a happy birthday meal comp and a free chicken sandwich. Shortly after my card was charged, I noticed the birthday reward wasn’t applied. The manager’s response was quite dismissive, treating it like an inconvenience. She initially claimed the reward wouldn’t work for a salad, but it actually did.

Upon receiving our food and driving off, I realized two of the chicken sandwiches were flattened, one of which was supposed to be a spicy chicken sandwich. The spicy flavor seemed to be entirely missing, making it taste like a regular chicken sandwich.

Overall, this experience was poorly managed and highly disappointing, especially for a Christian establishment. As a daily visitor and Signature Member, I expect better service and quality from Chick-fil-A.

Atmosphere: 1

Food: 1

Service: 1

Treated my grandkids like royalty. They truly follow the golden rules.

Kid-friendliness: Treated my grandkids like royalty. They truly follow the golden rules

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Spicy Chicken Deluxe, Spicy Southwest Salad

they forgot my top bun

Would been a reason to rate atmosphere if this wasn't a ghost town when students are gone!

Food: 4

Service: 4

Finger lickin'

Atmosphere: 4

Food: 5

Service: 5

It's Chick-fil-A, about the same quality as most fast food options.

Atmosphere: 2

Food: 3

Service: 3

Would been a reason to rate atmosphere if this wasn't a ghost town when students are gone!

Food: 4

Service: 4

Love their grilled chicken sandwich on gluten free bun. Grilled nuggets are also good and gluten free.

Atmosphere: 5

Food: 5

Service: 5