the managers here are very disrespectful. they do not treat their employees well and even went as far as calling an employee retarded. the food is not good and mine is always cold.
Molly B.
I recently visited Chipotle and while the food was delicious, I was extremely disappointed with the staff. The front house workers were incredibly rude to me and it seemed like they were rude to each other as well. One employee, who appeared to be new, was being yelled at in front of customers which was very uncomfortable to witness. The manager and front house staff were also overheard talking negatively about their own employees, which was unprofessional and off-putting. Overall, the lack of professionalism and respect amongst the staff made for a very unpleasant dining experience. Chipotle definitely needs to work on improving their staff dynamics and customer service.
B Fau
The service was bad enough to prompt me to complain. We were not greeted by any staff as we walked in and stood at the counter. We were waiting to make eye contact with the employee up front. To which she stated” We’re out of shredded cheese and pastor chicken”. We acknowledged it but still chose to order as she continued to make the online orders her main priority.My wife asked what cheese the use for the quesadillas and she let us know those aren’t an option for us. Only online exclusives. I think she was hoping we would leave. The whole time she helped us she couldn’t have been more displeased to take our order. Her verbiage was “what else “I could tell the person who checked us out was kind but other than her I have never felt more unwelcome as a paying customer than I did tonight.
Mya Ingram
Morning employees are very rude and dumb as hell.
Atmosphere: 1
Food: 1
Service: 1
Cathy Trimble Wolf
Food was ready on time, and fresh as always. I ordered in the app for takeout, so literally had no interaction with staff.
Atmosphere: 3
Food: 4
Service: 3
Sonny Ink.
Staff members are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Kat Illioff
Employees are incredibly rude and always charge you for something when you aren’t looking.
Atmosphere: 2
Food: 3
Service: 1
Rachel Cable
One of the better chipotles in morgantown!
Atmosphere: 5
Food: 5
Service: 5
Robert Serych
Good place to grab a filling lunchGenerous with toppings at this location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Chips, Burrito
Nick g
I mean it’s Chipotle. Above average fast food and over-filling.
Great guac, good portions, pick up order was ready on time, and friendly workers. My favorite location in Morgantown, despite living closer to another.
Atmosphere: 4
Food: 5
Service: 5
Abby Render
Great guac, good portions, pick up order was ready on time, and friendly workers. My favorite location in Morgantown, despite living closer to another.
Rip off. burritos and bowls packed full of rice, and little of everything else. The bit of chicken (that we usually love) that was in there was gristly. Worst Chipotle experience ever.
the managers here are very disrespectful. they do not treat their employees well and even went as far as calling an employee retarded. the food is not good and mine is always cold.
I recently visited Chipotle and while the food was delicious, I was extremely disappointed with the staff. The front house workers were incredibly rude to me and it seemed like they were rude to each other as well. One employee, who appeared to be new, was being yelled at in front of customers which was very uncomfortable to witness. The manager and front house staff were also overheard talking negatively about their own employees, which was unprofessional and off-putting. Overall, the lack of professionalism and respect amongst the staff made for a very unpleasant dining experience. Chipotle definitely needs to work on improving their staff dynamics and customer service.
The service was bad enough to prompt me to complain. We were not greeted by any staff as we walked in and stood at the counter. We were waiting to make eye contact with the employee up front. To which she stated” We’re out of shredded cheese and pastor chicken”. We acknowledged it but still chose to order as she continued to make the online orders her main priority.My wife asked what cheese the use for the quesadillas and she let us know those aren’t an option for us. Only online exclusives. I think she was hoping we would leave. The whole time she helped us she couldn’t have been more displeased to take our order. Her verbiage was “what else “I could tell the person who checked us out was kind but other than her I have never felt more unwelcome as a paying customer than I did tonight.
Morning employees are very rude and dumb as hell.
Atmosphere: 1
Food: 1
Service: 1
Food was ready on time, and fresh as always. I ordered in the app for takeout, so literally had no interaction with staff.
Atmosphere: 3
Food: 4
Service: 3
Staff members are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Employees are incredibly rude and always charge you for something when you aren’t looking.
Atmosphere: 2
Food: 3
Service: 1
One of the better chipotles in morgantown!
Atmosphere: 5
Food: 5
Service: 5
Good place to grab a filling lunchGenerous with toppings at this location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Chips, Burrito
I mean it’s Chipotle. Above average fast food and over-filling.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Fajita Vegetables, Tomatillo-Red Chili Salsa, Steak, Queso, Queso Blanco, Steak Bowl, Tacos, Burrito, Kid's Quesadilla
Restaurantji Recommends
Great guac, good portions, pick up order was ready on time, and friendly workers. My favorite location in Morgantown, despite living closer to another.
Atmosphere: 4
Food: 5
Service: 5
Great guac, good portions, pick up order was ready on time, and friendly workers. My favorite location in Morgantown, despite living closer to another.
Atmosphere: 4
Food: 5
Service: 5
Fast service & Good food A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Steak, Queso, Salad, Tacos
Rip off. burritos and bowls packed full of rice, and little of everything else. The bit of chicken (that we usually love) that was in there was gristly. Worst Chipotle experience ever.
Food: 1
Good food and nice serving sizes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl