I called the store ahead of time and Luna did a great job holding on to the cake I wanted. She also did a great job with the decoration. Thanks!!!
Maria Del Mar Phillips
I bought their mint and chocolate cake for my son's birthday and it was delicious. Luna helped me with the booking of the cake , she was very helpful and so sweet!! An amazing customer service attitude!!
Jordan
It’s a complete and utter shame that there is only one Cold Stone Creamery in Morgantown that is located on High Street. It’s a shame because unfortunately it is managed by a cranky old man who has no business being anywhere near any kind of public service job. They should really fire that guy.
John
Nice staff and the banana pudding and Lucky Charms flavors are very good. A little pricey, though.
Daniel Kane
Love to see young staff working hard and having fun. The only type of places that deserve tips!!!
Atmosphere: 5
Food: 5
Service: 5
Justin Smith
The cake was great, Omar who made it was very personable. Will buy from this location again.
Atmosphere: 5
Food: 5
Service: 5
Danial Field
The ice cream and staff are great, but orders are consistently incorrect.
Atmosphere: 4
Food: 5
Service: 3
Jojo
If you have a food allergy, avoid going here. Was told something was dairy free when it, in fact, was not! Specifically started out that I needed something dairy free and was given bad information by employee.
Atmosphere: 1
Food: 1
Service: 1
Jason Triplett
Been here many times, always a solid choice for ice cream. But on this visit I was picking up an online cake order for 11am pick up. Showed up at 1130am and it wasn’t quite ready yet which was no biggie but the guy behind the counter insisted on giving a free small ice cream for the inconvenience and wait. You don’t see that very often these days.
The smell of this place is always phenomenal. I got 2 different types of ice cream and 2 types of candy. I got a large and my boyfriend did too. It was very fulfilling and the price was not too bad. I would love to go back there again, and would recommend anyone who wants ice cream to go here.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Alber
Sara is the best employee ever! The ice cream here is amazing ?
Jonathan L
Good ice cream and nice staff.
Atmosphere: 5
Food: 5
Service: 5
Emily Surface
How many wonderful things could I say about my experience today at cold stone??? From the wonderful ice cream to the excellent service from Gretchen, I had the best experience ever. I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
omar shoukry
Best ice cream in the entire area. Very fresh and the scoops are generous. Butter pecan is my favorite flavor, with toppings of course.Helpful staff. They are always willing to check in the back for my flavor if it's not on the daily list.My son and daughter in law did a gender reveal here and the manager was awesome! They brought out a strawberry shake underneath a large cloth napkin so no one could see it until the excited couple pulled it off.Awesome local community business that you should absolutely support.
Love the sugar-free ice cream!
I called the store ahead of time and Luna did a great job holding on to the cake I wanted. She also did a great job with the decoration. Thanks!!!
I bought their mint and chocolate cake for my son's birthday and it was delicious. Luna helped me with the booking of the cake , she was very helpful and so sweet!! An amazing customer service attitude!!
It’s a complete and utter shame that there is only one Cold Stone Creamery in Morgantown that is located on High Street. It’s a shame because unfortunately it is managed by a cranky old man who has no business being anywhere near any kind of public service job. They should really fire that guy.
Nice staff and the banana pudding and Lucky Charms flavors are very good. A little pricey, though.
Love to see young staff working hard and having fun. The only type of places that deserve tips!!!
Atmosphere: 5
Food: 5
Service: 5
The cake was great, Omar who made it was very personable. Will buy from this location again.
Atmosphere: 5
Food: 5
Service: 5
The ice cream and staff are great, but orders are consistently incorrect.
Atmosphere: 4
Food: 5
Service: 3
If you have a food allergy, avoid going here. Was told something was dairy free when it, in fact, was not! Specifically started out that I needed something dairy free and was given bad information by employee.
Atmosphere: 1
Food: 1
Service: 1
Been here many times, always a solid choice for ice cream. But on this visit I was picking up an online cake order for 11am pick up. Showed up at 1130am and it wasn’t quite ready yet which was no biggie but the guy behind the counter insisted on giving a free small ice cream for the inconvenience and wait. You don’t see that very often these days.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The smell of this place is always phenomenal. I got 2 different types of ice cream and 2 types of candy. I got a large and my boyfriend did too. It was very fulfilling and the price was not too bad. I would love to go back there again, and would recommend anyone who wants ice cream to go here.
Atmosphere: 5
Food: 5
Service: 5
Sara is the best employee ever! The ice cream here is amazing ?
Good ice cream and nice staff.
Atmosphere: 5
Food: 5
Service: 5
How many wonderful things could I say about my experience today at cold stone??? From the wonderful ice cream to the excellent service from Gretchen, I had the best experience ever. I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Best ice cream in the entire area. Very fresh and the scoops are generous. Butter pecan is my favorite flavor, with toppings of course.Helpful staff. They are always willing to check in the back for my flavor if it's not on the daily list.My son and daughter in law did a gender reveal here and the manager was awesome! They brought out a strawberry shake underneath a large cloth napkin so no one could see it until the excited couple pulled it off.Awesome local community business that you should absolutely support.
Atmosphere: 5
Food: 5
Service: 5
Loading...