Dairy Queen Grill & Chill

2000 Memorial Church Dr, Morgantown
(304) 241-4256

Recent Reviews

Emma Matusky

The first day me and my boyfriend went there, the red head girl in the drivethru was very rude. I got a cotton candy blizzard and seemed to taste with some peanut or something in it when I started eating it. Once I got to the bottom there was peanut butter mixed in my cotton candy blizzard. The next time we went there the same girl was rude in the drive thru. I got cheese curds and watched her hand them to the car in front of us. We told her we can’t take those after they were touched by everyone. They supposedly made fresh cheese curds but they were cold when I received them.

Atmosphere: 1

Food: 1

Service: 1

Brianna Wright

Worst customer service ever

Atmosphere: 1

Food: 3

Service: 1

Chris Lzo

I apply for the job. I have the interview i call over 10 times. They tell me the boss was busy. They never email me. They never call me back. They block my number like was disconnected. I call today. They tell me have a problem issues because i made a report. About they are unprofessional. If they are in short staff, they should put more effort to the new applicants. 3 days pass i never receive anything from them. Unless i call. If was me i definitely fire the top bosses. For they start to care more about the company. I definitely prefer decline every dairy queen job. They pay $12 is not enough. Shame of themselves. They don't have enough ppl they put them to do extra work and they don't get pay for replace ppl. Employees deserve better and definitely the Fast Food is going to collapse. The ones over there do there best but for is not enough. Shame to the bosses above. Food is no fresh. Frozen food is not the best quality. Is unhealthy. Means bas taste and bad reviews. Who knows most of the equipment are broken.

Atmosphere: 1

Food: 2

Service: 4

Autumn Sproul

First of all I LOVE all Dairy Queen’s. They all have hot food, good blizzards, and the best overall customer service! Except this one. This Dairy Queen is constantly out of vanilla ice cream, has employees who seem to hate their job, and the food takes absolutely forever when you are inside. Not to mention the driver thru speaker that the people speak out of is so quiet.Last week, the drive thru worker was this boy who sounded like he just did not love his job at all. I ordered a cookie dough blizzard and I got chocolate ice cream with chocolate chips. I was so mad and upset I went to a Dairy Queen across town!Overall, I suggest you make your workers happy, get fresher food, and fix all the broken things that I have stated previously.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pretzel Sticks

Mav Sky

The chicken strips look like a potatoes chip with breading. Counter person was okay but I'll never eat here again.

Atmosphere: 3

Food: 1

Service: 5

Doretta Bonnell

DQ has the best ice cream.

Atmosphere: 5

Food: 5

Service: 5

Terrance Ray Trybus

The food was not what I have come to expect from Dairy Queen. The fries were okay, but the dipped chicken finger basket was not good at all. It didn't seem fresh. The chicken was tough, and served soaking in cold BBQ sauce.

Atmosphere: 4

Food: 3

Service: 3

Wesley Ornick

Always tasty treats for the

Atmosphere: 5

Food: 5

Service: 5

Roberta Carpenter

Called ahead to order 2 chicken baskets with 2 extra gravies. The gravy was so thin. It was like water.

Food: 2

Service: 5

Ronald Getlach

Ice cream was good. Didn't have anything from the grill.

joshwee

Just like any other DQ, with some extra decor.edit: it looks like the owner responded but didn't read my review. The owner said "sorry you didn't enjoy your visit." But I never said I didn't enjoy it. 3 out of 5 is a good rating, and I expressed that they are comparable to other DQ's. So maybe read the review before responding with a link that sends me pretty much nowhere.

Atmosphere: 3

Food: 3

Service: 2

deborah oliveto

I ate in, but the food was luke warm at best. Ice cream was melted. They let us know when the blizzard was done but never notified of the other orders. I only noticed them when i went up to see why they were taking so long. There were no condiments. I was notified when I went up that ketchup would be 50 cents. 50 cents is not a lot, but the fries were already cold. We won't go back to this location.

Atmosphere: 3

Food: 2

Service: 4

Ryleigh Tennant

How about if someone orders food and Ice cream Togo we don’t make the ice cream to melt if the food is going to take 15

Atmosphere: 1

Food: 1

Service: 1

Madison Moon

This Dairy Queen is the worst. We sit in line for 30 mins before even ordering every time. They need to get it together. The workers don’t wanna be there and it shows. They’re so rude. I’ve worked fast food I understand but this is ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Chloe Danser

I love coming here my food is always amazing and since it’s right off the interstate it’s so convenient if your passing buy. It’s also connected to a bfs so you can also fill up your car!

Atmosphere: 5

Food: 5

Service: 5

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