The service was junk, the girl taking our order at the drive through was impatient and short with us, the guy at the window never spoke to us and he kept looking in the back of our car at our children, real creepy vibe.
Atmosphere: 1
Food: 3
Service: 1
Tarık Ozen
The drinks are great but this costumer service was really bad. Please dunkin get some new employees.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Iced Dunkalatte, Dozen Donuts
Alex Fallon
I overheard the workers after I had ordered my coffee say that the whipped cream was but, I ordered whipped cream with my coffee I thought surely they wont put it on it if it is bad or maybe they had good ones left.. nope they gave me the old nasty whipped cream im beyond pissed.
Atmosphere: 3
Food: 1
Service: 1
Jason Christopher
I stop here almost daily for Iced coffee and a donut. Just about every employee knows my order and will have it rang up and/or made before I make it to the counter. I've never experienced rudeness or an attitude from anyone there. Be patient and polite as they normally stay busy, and I'm certain you'll have a great experience.
Atmosphere: 5
Food: 5
Service: 5
Katlynn Martin
The girls that work here are absolutely incredible as someone who goes here almost DAILY please take the time to stop in here THE BEST DUNKIN IN MORGANTOWN
Atmosphere: 5
Food: 5
Service: 5
Maycee Grath
I have been going to this Dunkin for a long time, and have interacted with managers and leaders and most all employees, I typically recognize if someone new starts! I have put up with this for a long time but have decided it is just too dysfunctional. Service is inconsistent and unkind. Workers are just angry which leads to rushed service and poor experiences. Last time I was in there the workers were arguing which made my 20-minute wait insufferable and you could feel the tension. Leadership really needs to make a change- kindness is free and goes a long way!
Atmosphere: 1
Food: 2
Service: 1
Raphaelle Massullo
The black lady was a drive-through that has the blue colored hair was very rude and I read all the reviews. They do not put enough coffee in the drinks. I am not the only one that’s complaining about this. And when I came inside, she had an attitude towards me Unacceptable ,
Atmosphere: 1
Food: 1
Service: 1
T S
Accurate order, and friendly, fast service.
Food: 5
Service: 5
Elyza Crane
The coffee is NEVER made correctly. I don’t think they even actually put coffee in the lattes as every time I have gotten one, it tastes watered down and extremely sweet. I also got the wrong donut and when my boyfriend went in to get the correct one, they told him he was wrong even after we showed them the receipt. They then proceeded to give him the wrong donut AGAIN and threw the bag at him across the counter. Have never had a polite interaction with any of the workers or a decent coffee.
Atmosphere: 1
Food: 3
Service: 1
Bryan Hanks
Staff is disorganized, and don't get the orders correct 1/2 the time. Long wait time, and they prioritize the drive through.
I usually love stopping here. It’s one of the little things I look forward to during my workday. But today was frustrating. My order was wrong (missing a syrup I paid for), and when I politely asked for a fix, the remake was so overly sweet that I was nauseous after the first sip. It felt like payback for bringing it to attention. I don’t expect perfection, but a little kindness goes a long way. If you don’t want to serve customers, please leave customer service.
Service: 1
Jessica Donley
The drive thru lady was rude.
Atmosphere: 1
Food: 4
Service: 1
Esther Amendola
Waited to place order at the take out window for 5 minutes, watched 3 other cars pull out of line, just such a frustrating experience. Sure we could have left and gone across the street to sheetz but when you are the only person in the line you assume it won’t take 25 minutes to get one iced coffee. Every time we come to Sabraton Dunkin it is a huge disappointment. PLEEEEASE hire some competent staff.
Atmosphere: 1
Food: 4
Service: 1
Jane Doedeer
THIS LOCATION ABSOLUTELY SUCKS. THE ONLY THING THEY CANT MESS UP IS DONUTS. LAZY DISRESPECTFUL EMPLOYEES.
Atmosphere: 1
Food: 1
Service: 1
Mary Dalton
Was at Dunkin' during a slow time. The workers had time to chat with each other but were too busy to acknowledge I was there and they'd be with me in a few minutes. Half the glazed
The service was junk, the girl taking our order at the drive through was impatient and short with us, the guy at the window never spoke to us and he kept looking in the back of our car at our children, real creepy vibe.
Atmosphere: 1
Food: 3
Service: 1
The drinks are great but this costumer service was really bad. Please dunkin get some new employees.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Iced Dunkalatte, Dozen Donuts
I overheard the workers after I had ordered my coffee say that the whipped cream was but, I ordered whipped cream with my coffee I thought surely they wont put it on it if it is bad or maybe they had good ones left.. nope they gave me the old nasty whipped cream im beyond pissed.
Atmosphere: 3
Food: 1
Service: 1
I stop here almost daily for Iced coffee and a donut. Just about every employee knows my order and will have it rang up and/or made before I make it to the counter. I've never experienced rudeness or an attitude from anyone there. Be patient and polite as they normally stay busy, and I'm certain you'll have a great experience.
Atmosphere: 5
Food: 5
Service: 5
The girls that work here are absolutely incredible as someone who goes here almost DAILY please take the time to stop in here THE BEST DUNKIN IN MORGANTOWN
Atmosphere: 5
Food: 5
Service: 5
I have been going to this Dunkin for a long time, and have interacted with managers and leaders and most all employees, I typically recognize if someone new starts! I have put up with this for a long time but have decided it is just too dysfunctional. Service is inconsistent and unkind. Workers are just angry which leads to rushed service and poor experiences. Last time I was in there the workers were arguing which made my 20-minute wait insufferable and you could feel the tension. Leadership really needs to make a change- kindness is free and goes a long way!
Atmosphere: 1
Food: 2
Service: 1
The black lady was a drive-through that has the blue colored hair was very rude and I read all the reviews. They do not put enough coffee in the drinks. I am not the only one that’s complaining about this. And when I came inside, she had an attitude towards me Unacceptable ,
Atmosphere: 1
Food: 1
Service: 1
Accurate order, and friendly, fast service.
Food: 5
Service: 5
The coffee is NEVER made correctly. I don’t think they even actually put coffee in the lattes as every time I have gotten one, it tastes watered down and extremely sweet. I also got the wrong donut and when my boyfriend went in to get the correct one, they told him he was wrong even after we showed them the receipt. They then proceeded to give him the wrong donut AGAIN and threw the bag at him across the counter. Have never had a polite interaction with any of the workers or a decent coffee.
Atmosphere: 1
Food: 3
Service: 1
Staff is disorganized, and don't get the orders correct 1/2 the time. Long wait time, and they prioritize the drive through.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I usually love stopping here. It’s one of the little things I look forward to during my workday. But today was frustrating. My order was wrong (missing a syrup I paid for), and when I politely asked for a fix, the remake was so overly sweet that I was nauseous after the first sip. It felt like payback for bringing it to attention. I don’t expect perfection, but a little kindness goes a long way. If you don’t want to serve customers, please leave customer service.
Service: 1
The drive thru lady was rude.
Atmosphere: 1
Food: 4
Service: 1
Waited to place order at the take out window for 5 minutes, watched 3 other cars pull out of line, just such a frustrating experience. Sure we could have left and gone across the street to sheetz but when you are the only person in the line you assume it won’t take 25 minutes to get one iced coffee. Every time we come to Sabraton Dunkin it is a huge disappointment. PLEEEEASE hire some competent staff.
Atmosphere: 1
Food: 4
Service: 1
THIS LOCATION ABSOLUTELY SUCKS. THE ONLY THING THEY CANT MESS UP IS DONUTS. LAZY DISRESPECTFUL EMPLOYEES.
Atmosphere: 1
Food: 1
Service: 1
Was at Dunkin' during a slow time. The workers had time to chat with each other but were too busy to acknowledge I was there and they'd be with me in a few minutes. Half the glazed
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