I went through the drive-thru it was busy but I did not wait that long maybe 6 or 7 minutes and I had to pull up to the third window which i sat at maybe a min. The longest period of time i waited,was to get up to the menu to place my order,every thing wasnice hot and fresh, even my fries were piping hot
Atmosphere: 5
Food: 5
Service: 5
Sara Hayes
This is the worst McDonald's around. The food is trash. The customer service is trash. My order is always wrong. The location is close to my work so its convenient but nothing is ever right and they refuse to fix their mistakes.
Erin Shreve
Everything was great
Atmosphere: 5
Food: 4
Service: 4
Michael Perez
Typical McDonald's servicing a university. We went through the drive-thru, so I can't comment on the inside. Staff were friendly.
Atmosphere: 4
Food: 4
Service: 5
Joshua Tracey
Good came to me not correct and they gave my DoorDash driver a attitude last time saying it’s correct if he has a problem he can call and complain and they do this on purpose ever time
Atmosphere: 1
Service: 1
janine voros
Two item order and they cannot get the correct drink? Crazy.
Atmosphere: 4
Food: 4
Service: 2
Tiger
Went inside to use the restroom and found it in an acceptable condition. A slight surprise there, but I’ll take the small blessings! 😏
Atmosphere: 5
Food: 5
bee zic
it's a MCD. not much more to say.
Atmosphere: 4
Food: 4
Service: 5
Lane Cutright
This place is slow as hell. Go to the Suncrest location instead
Thomas Feliciano
This is the best McDonalds Ive experienced in the Eastern US. Having just had the single worst experience at a McDs in Elkins WV I found myself really appreciating this branch in Morgantown. The wait is a little long, and the staff seems stretched thin often, but the food is very good. Its located right next to a lot of student housing so the food (at least in the hours Im apt to order it) is fresh and well put together. Having to wait a few extra minutes is a small sacrifice.
On a side note, since their customer base is probably mostly students, if you use the mobile app, you'll actually get your food, instead of dealing with people who have no idea how to operate a computer.
In West Virginia, the service is slow. You can tell the difference if you're outside the state
Atmosphere: 4
Food: 3
Service: 3
Misty
I am new to little city of Morgantown, for the most part of this town seems to be very friendly and upbeat. But today I was having a horrible day so I’ll stop at McDonald’s to get a water cup. She wants to charge me $.64. Oh that’s crazy but that’s fine so I’ll pay it so I asked for a large cup so I can have a large cup of ice so the little girl is going to give me a large cup. Well I guess it was the manager yoked that large cup from that girl and I said That cup cost $1.64 and she only paid $.67. She cannot have the large cup for ice. Now mind you, this lady gave me no option to pay the difference. any other time I go in this McDonald’s and I’m having a bad day I get perked up somehow because most of these people that work there are upbeat and really seems to enjoy their job and this lady seems to dominate the floor whenever she’s there and I’ll promise you it looks like a group of miserable people. Didn’t catch your name if I did I wouldn’t post it, but it is the McDonald’s on university and I will be going to talk to her boss on Monday because the fact is you never know what somebody’s going through that you can send someone over the edge encounter like I had with her tonight
Atmosphere: 1
Food: 4
Service: 1
Steven Temple
Did not take my order for 20 minutes.. then continues to take orders from the other drive through lane.. I left. They suck
La Mot
Had trouble with this location. My daughter went to pick up a mobile order and they were very rude. Maybe they were having a bad day, seems to also have been understaff that day. So in the end we never got our food.
She went there another day and it was better service.
Service: 1
Jordyn Benson
The food is always great! Always my go to mcdonalds. But they forgot my doughnut and that made me very sad because I was really looking forward to it. :(
I went through the drive-thru it was busy but I did not wait that long maybe 6 or 7 minutes and I had to pull up to the third window which i sat at maybe a min. The longest period of time i waited,was to get up to the menu to place my order,every thing wasnice hot and fresh, even my fries were piping hot
Atmosphere: 5
Food: 5
Service: 5
This is the worst McDonald's around. The food is trash. The customer service is trash. My order is always wrong. The location is close to my work so its convenient but nothing is ever right and they refuse to fix their mistakes.
Everything was great
Atmosphere: 5
Food: 4
Service: 4
Typical McDonald's servicing a university. We went through the drive-thru, so I can't comment on the inside. Staff were friendly.
Atmosphere: 4
Food: 4
Service: 5
Good came to me not correct and they gave my DoorDash driver a attitude last time saying it’s correct if he has a problem he can call and complain and they do this on purpose ever time
Atmosphere: 1
Service: 1
Two item order and they cannot get the correct drink? Crazy.
Atmosphere: 4
Food: 4
Service: 2
Went inside to use the restroom and found it in an acceptable condition. A slight surprise there, but I’ll take the small blessings! 😏
Atmosphere: 5
Food: 5
it's a MCD. not much more to say.
Atmosphere: 4
Food: 4
Service: 5
This place is slow as hell. Go to the Suncrest location instead
This is the best McDonalds Ive experienced in the Eastern US. Having just had the single worst experience at a McDs in Elkins WV I found myself really appreciating this branch in Morgantown. The wait is a little long, and the staff seems stretched thin often, but the food is very good. Its located right next to a lot of student housing so the food (at least in the hours Im apt to order it) is fresh and well put together. Having to wait a few extra minutes is a small sacrifice.
On a side note, since their customer base is probably mostly students, if you use the mobile app, you'll actually get your food, instead of dealing with people who have no idea how to operate a computer.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Quarter Pounder Hamburger
Restaurantji Recommends
In West Virginia, the service is slow. You can tell the difference if you're outside the state
Atmosphere: 4
Food: 3
Service: 3
I am new to little city of Morgantown, for the most part of this town seems to be very friendly and upbeat. But today I was having a horrible day so I’ll stop at McDonald’s to get a water cup. She wants to charge me $.64. Oh that’s crazy but that’s fine so I’ll pay it so I asked for a large cup so I can have a large cup of ice so the little girl is going to give me a large cup. Well I guess it was the manager yoked that large cup from that girl and I said That cup cost $1.64 and she only paid $.67. She cannot have the large cup for ice. Now mind you, this lady gave me no option to pay the difference. any other time I go in this McDonald’s and I’m having a bad day I get perked up somehow because most of these people that work there are upbeat and really seems to enjoy their job and this lady seems to dominate the floor whenever she’s there and I’ll promise you it looks like a group of miserable people. Didn’t catch your name if I did I wouldn’t post it, but it is the McDonald’s on university and I will be going to talk to her boss on Monday because the fact is you never know what somebody’s going through that you can send someone over the edge encounter like I had with her tonight
Atmosphere: 1
Food: 4
Service: 1
Did not take my order for 20 minutes.. then continues to take orders from the other drive through lane.. I left. They suck
Had trouble with this location. My daughter went to pick up a mobile order and they were very rude. Maybe they were having a bad day, seems to also have been understaff that day. So in the end we never got our food.
She went there another day and it was better service.
Service: 1
The food is always great! Always my go to mcdonalds.
But they forgot my doughnut and that made me very sad because I was really looking forward to it. :(
Atmosphere: 4
Food: 4
Service: 2
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