McDonald's

351 Suncrest Towne Centre Drive, Morgantown
(304) 599-0382

Recent Reviews

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melmo cuppett

Their only getting one star to leave the review 6:09pm Aug 10,25 stop in to grab kids dinner 2 cars outside lots of ppl laughing and having a good time but keep telling me it'll be a min to place my order I ask how longs a min when I get the screen cleared screen full of orders poor customer service they were taking drive-thru orders fine but couldn't help the person standing in line into counter which was only me I'll never be back WORSE PLACE EVER

Atmosphere: 1

Food: 1

Service: 1

Mykayla White

On Saturday July 5th at 1:30 am I came thru the drive thru ordered sweet tea no ice 2 #4 one a classic with no pickles and the other was the 4c no lettuce add cheese. When I got home to my surprise I had no cheese on my sandwhich so I called McDonald’s and spoke to a woman named Linda, she was nice and told me I could come thru later to claim my remake because I wasn’t running back out at 2:15am. Today July 6 at 12:40 I went to go get my sandwhich remade for free as she said I called the woman running drive thru was very rude to me and then gave me the remake as I was told I would get. I’m a constant customer of McDonald’s. So to my surprise I was shocked about her attitude. My “remake” was not fresh nor was it hot. And the fries was cold even tho I didn’t want fries. Because I just wanted the sandwhich I had wanted remade right. At this point I just sucked it up because I didn’t wanna go thru the hassle again with the woman in drive thru. I really think out of all the McDonald’s in this town this is by far the worst one I have come into contact with besides star city McDonald’s. Management needs to do better and get better employees that treat customers better. Also not everyone gets a receipt from them so when they asked that it made me kinda upset. Doesn’t matter if I do or don’t at this point even tho I didn’t get my receipt the other night. But I was on camera in drive thru so if u replay the footage or even look up the order I was there. Need better customer service. Very unhappy with the services.

Atmosphere: 1

Food: 1

Service: 1

Bruce Lazenby

Pleasant personnel.

Atmosphere: 3

Food: 3

Service: 4

Monica Dull

When I took I bite of my hamburger I heard a crunch but there was no pickles or onions on it. When I called the restaurant to tell them I was disappointed to find out that they mix vegetables in the meat

Atmosphere: 5

Food: 1

Service: 5

mike l

We avoid micky ds

Food: 2

Service: 2

Luis Neira

I dont know who’s working drivethru, but please move her literally ANYWHERE else. She clearly does not want to be there either. Especially with her rapid and rude tone. If she’s a manager, yikes! :P

Service: 2

Matthew Bartenschlag

It's McDonalds so you know what you're getting. Love (like?) it or leave it.

I think this location may offer the best overall experience in town. The one on University at Towers is second, and the one at Target Mountain (Chaplin Hill) is an abomination that somehow deserves a ranking worse than simply being last.

Atmosphere: 4

Food: 4

Service: 4

RastA BroskaH

Got the double bacon quarter pounder. It was both burnt and old both patties and now I've been sick into the next day I'll probably never get mcdonalds again

Atmosphere: 5

Food: 1

Service: 5

Abby Pauley

Ordered a large fry and they only filled it halfway- didn’t realize til I got home that it was a waste of money.

Food: 1

Service: 2

Recommended dishes: Quarter Pounder Hamburger, French Fries

Robert Baker

Go to Dennys or the Royal.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Cheeseburger

Gary Snider

It would be nice if you could use cash at the kiosks. Otherwise forget about anyone coming to a register so you can pay particularly in the morning hours.

Atmosphere: 1

Service: 1

Joshua Tracey

Highly don’t recommend coming or ordering food form here or through DoorDash I needed a few things off my cheese buruger and chicken sandwich and the still added it on their and I can’t have any of the beef party or chicken or lettuce and the nuggets where hard so was the fries don’t recommend Thais place

Atmosphere: 1

Food: 1

Service: 1

josh may

sat in like for 1 hour for a doorrdash then they say there done doing doordashing

Atmosphere: 1

Food: 1

Service: 1

Rhonda

Great food and great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Asia

Worst one in

Atmosphere: 1

Food: 1

Service: 1

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