Masala House Indian Bistro

There were 7 of us in our party and we all got something different. Everything was very tasty and good. Service was great. We plan to come back soon!

Vegetarian options: Menu items included.

Kid-friendliness: High Chairs and kids menu.

Wheelchair accessibility: ADA and stroller accessable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Masala House Special Naan, Chicken

The food is great with the exception of the cold green beans and the ancient, reheated, dry tandoori chicken. The only choice we were given was the thali and it didn't all come out at the same time. I had to talk the server into giving me the drinks we had ordered and my masala chai was not fresh and nuked to the temperature of lava. The hours on the door are not their hours of operation. It would be a shame to see them fail after surviving all this time during road construction.

Atmosphere: 3

Food: 4

Service: 2

Delicious food! Had the unlimited seated buffet. Amazing food and service! We will definitely be back

Atmosphere: 5

Food: 5

Service: 5

Got the buffet, which isn't like a buffet you might expect. They bring you a large assortment of items on one plate. You don't pick and choose yourself. The food was pretty good, but I could only eat half of it because I was full. I asked for a to-go container, but they refused because their policy is to not allow to-go boxes for the one plate of food that they gave me. I never asked for seconds of anything. That means they either waste a lot of food or they re-use it by throwing it back in the pot. Both possibilities are offensive to me, so I can't go back.

Atmosphere: 2

Food: 4

Service: 1

Some of the best Indian food I’ve ever had! Went for lunch and got their buffet. Great service and even better food! It was so delicious that I ate so much I didn’t have room for dinner. Definitely highly recommended!

Atmosphere: 4

Food: 5

Service: 5

A really good authentic Indian restaurant.Their "lunch buffet" is not what you would think. Instead of a bar where everyone can make a mess and spread germs, it's all served to table from the kitchen. A much better experience!Portion sizes are good. The flavors and spice levels are authentic, so if you don't like spicy food, order mild.The samosa chaat is fantastic!

Vegetarian options: Many vegetarian options, including a vegetarian lunch buffet offering

Kid-friendliness: Kids menu

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Samosa Chaat

Service was quick and prompt, but could have been friendlierThe tikka masala wasn't bad, but could have been spicier. Naan was good as well, but I think they overcooked it a bitI'd put it on par with Fresh Mint downtown, but below Bombay Grill

I love Masala House! They're the best Indian in Morgantown, hands down. My only note is that I wish the service was a tad better, it's a little awkward and it's difficult to get a refill on drinks if you eat in.

Atmosphere: 5

Food: 5

Service: 3

We ordered lamb but were served shrimp. No ice in our water glasses. There’s a 20% tip included (which we had no knowledge of) on your tab for large parties. There were 2 adults and 3 children eating. Tab was totaled and presented on a device the waiter had in his hands.There was no way for me to see the 20% tip was on the tab so he actually helped me enter a tip. He never brought it to my attention that the tip was included.All we were offered was MAYBE some discount (never mentioning the amount) whenever we returned. Our credit card representative called them to dispute the hidden charge. He told me the person at the restaurant was not cooperative at all. I can file a dispute once my statement arrives. I have no need and no desire to return to that place. So, just a heads up if you plan to eat there. For almost a 40% tip I’d have expected much more than we got. They’ve lost my family’s business and they’ve gained negative feedback and recommendations from us.

My daughter says its the best she's ever eaten, out of maybe 10 Indian restaurants, I just might agree...our new fave go-to in motown. Charming cook and waiter, we dined at about 3pm, so we were alone and after we felt fat and happy, had a lovely chat with staff. It is pleasant to have the opportunity at an off hour to become acquainted with our hosts.

Omg the food was excellent! I got the curry and it was so flavorful. Couldn't put my fork down! Have to come back ASAP. We came from 45 mons away and it was worth the trip!

Vegetarian options: They have an awesome selection of vegetarian dishes and options for vegetables and paneer in a lot of dishes.

Who is cooking here these days? Instead of being served in bite size pieces, the paneer pieces in the saag paneer were giant chunks. Neither typical nor appetizing. And the saag curry was completely tasteleless! Then the naans—onion naan and paneer naan—were twice the thickness of regular naans. We had trouble tearing off pieces to eat. Finally, in place of gulab jamun with custard (gulab jamun trifle, which is what we ordered) all we received were 3 doughy gulab jamuns! Very disappointing.

Two adults and 3 children went there for lunch. We ordered lamb but were served shrimp and no ice at all in our water glasses. The tab was handled on a handheld device the waiter had. My tip option was entered by the waiter who made NO mention there was already a 20% tip included. I told him how much to enter but he should have notified me there was already one included. He didn’t. There was no way I could have seen the tab before the additional tip was recorded. So this waiter got almost a 40% tip (for his error in ordering the wrong food). I called my credit card representative. He told me the waiter was less than cooperative (sort of rude). He said there was no way for a refund but he could give us a discount the NEXT time we go there (no discount amount was stated either). We WILL NOT be returning and neither will other family members or friends of ours who eat out regularly. The only thing they will get from all of us will be negative comments about our experience there. Ordering and delivering the wrong food, no ice and the tip gouging did it for us. Word of mouth is the cheapest and best advertisement- too bad our experience was certainly nothing to brag about.

Don't be fooled by it's unassuming appearance; the Indian food here is amazing and really packs a punch. We just missed the lunch buffet so we ordered entrees instead. The paneer saag was extremely flavorful and delicious, garlic naan was buttery crispy and perfect. Chicken 65 was also cooked to perfection. Everything we had really impressed. I would like if they added some music or background noise to break the silence, but the food speaks for itself.

Atmosphere: 4

Food: 5

Service: 3

My husband and I found this Gem last month when we got to town. Lunch Buffet is tasty and affordable when on a budget.Promt with service. The food is prepared and served platter style. With refills as requested.Came back today and had a very pleasant feast.