Waited for 20 minutes and had to ask for a waiter. Apparently one was not assigned to our table. No drink refills offered. No dishes cleared from table. My husband ordered half and half tea and received an Arnold Palmer. We had to ask for silverware and did not receive it. My nephew had to go to the bar and ask for it. We ordered a blooming onion. When they brought it, they brought 3 plates. We had 7 people in our party. This is the worst service I have ever had in a restaurant. This was even more disappointing because we came out to celebrate my nieces college graduation. I would not recommend eating in this restaurant I would like to edit this review. Since my first post the Outback manager has reached out to me We went this morning and spoke with Kacey. They were very apologetic and sympathetic. Brian also reached out to us. They were very helpful and we were able to resolve our situation. I am really appreciative they took the time to reach out and resolve our situation. It shows they really care I want to say thank you to them both.
Atmosphere: 1
Food: 2
Service: 1
Avery Shaffer (Avey)
Caleb was the absolute best server! He took our allergies very seriously and always checked back with us. Food was excellent, service was top tier!
Atmosphere: 5
Food: 5
Service: 5
A Kim
Food was good, ordered a blooming onion and a caesar salad. Waiter was nice.
Scott Sheys
The newly added New York Strip is excellent - I'm usually dissapointed with restaurant steaks. It was a perfect medium both times. The service is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Tristin Fluharty
Ordered for pickup. My filet was supposed to be rare and my NY strip was supposed to be medium-rare, but both were cooked medium-well. After leaving feedback for my order, I was only offered a $10 off coupon for my next visit, even though I wasted over $50 on the overcooked steaks. Will not be eating here again.
Food: 1
Devon C
I don’t know what’s going on at this Outback, but the quality has fallen off a cliff. The lemonade I got was basically pure lemon acid. It wasn’t just strong — it was almost white, like someone forgot to mix it and just dumped straight concentrate in the jug. Completely undrinkable.
Then the potatoes… man. They tasted like they’d been sitting in a steamer all day, dried out and flavorless. Wendy’s leftover potatoes would’ve been an upgrade. For Outback prices, that’s ridiculous.
This wasn’t a one-off mistake — this was straight-up careless food prep. If management doesn’t tighten things up, people are going to stop ordering. I definitely won’t be wasting my money here again.
Eric Rowan
Arrived at 6pm to the restaurant with some veteran friends of mine. Hostess informed us it was a ten minute wait. About twenty minutes into waiting with multiple booths open we were finally seated. We didn’t see our waiter for another ten minutes and after attempting to order multiple drinks to which they were all out of stock, we finally get to place our order. With a longer wait, the salad and soup came out. The potato soups were ice cold. We asked if it was supposed to be cold & our server went to get that fixed for us but it was a lengthy wait for his return. After about an hour and a half of waiting endlessly at the restaurant we asked to see a manager & then proceeded to leave. The whole atmosphere there was off. Nobody seemed to have a clue as to what was going on and there was no communication. Our server at least was making an honest attempt & was understanding and apologetic, but overall it was completely unsatisfactory and aggravating that we spent an hour and a half dealing with Outback for cold potato soup and no drinks. To top it all off, once we were leaving they said our food was ready and we could take it with us. We waited a few more minutes and that didn’t get brought to us so we just left. Absolutely ruined this chain of restaurant for me and my family & vet friends. Terrible way to attempt and honor the veterans and I pray the men and women who sacrificed more than us didn’t get the same treatment we did.
Atmosphere: 1
Food: 1
Service: 1
James Chrisner
Cost effective, good atmosphere and food!!
Atmosphere: 4
Food: 5
Service: 5
Jojo Smith
My man ordered well done got mr I didn't want to eat alone so I shared some of mine my price was different than what the menu advertised they took his meal off couldn't tell with one soda my dinner was still almost 65$ so probably not returning the server was awesome the only good take away from our visit
Atmosphere: 4
Food: 2
Service: 5
Terri D
Food was hot, ready on time, and order was correct.
The $14.99 meal deal was a great price and amount for a person. Drink, signature dish with a side, good value for your money.
Atmosphere: 4
Food: 4
Service: 4
Joe Weimer
Ordered 18 oz steak. Probably was less than 12 oz. Overcooked and of poor quality lots of fat! Dog enjoyed it! I did not because I paid 32.95$ for small over cooked piece of grissel.
Atmosphere: 2
Food: 2
Service: 4
Pamela Zimmerman
Sirloin was cooked perfectly. Grilled shrimp great compliment to my meal.
Atmosphere: 5
Food: 5
Service: 5
Jim Ottinger
Carry out order was prompt and accurately made to specifications. Friendly car side service.
Waited for 20 minutes and had to ask for a waiter. Apparently one was not assigned to our table. No drink refills offered. No dishes cleared from table. My husband ordered half and half tea and received an Arnold Palmer. We had to ask for silverware and did not receive it. My nephew had to go to the bar and ask for it. We ordered a blooming onion. When they brought it, they brought 3 plates. We had 7 people in our party. This is the worst service I have ever had in a restaurant. This was even more disappointing because we came out to celebrate my nieces college graduation. I would not recommend eating in this restaurant
I would like to edit this review. Since my first post the Outback manager has reached out to me We went this morning and spoke with Kacey. They were very apologetic and sympathetic. Brian also reached out to us. They were very helpful and we were able to resolve our situation. I am really appreciative they took the time to reach out and resolve our situation. It shows they really care I want to say thank you to them both.
Atmosphere: 1
Food: 2
Service: 1
Caleb was the absolute best server! He took our allergies very seriously and always checked back with us. Food was excellent, service was top tier!
Atmosphere: 5
Food: 5
Service: 5
Food was good, ordered a blooming onion and a caesar salad. Waiter was nice.
The newly added New York Strip is excellent - I'm usually dissapointed with restaurant steaks. It was a perfect medium both times. The service is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Ordered for pickup. My filet was supposed to be rare and my NY strip was supposed to be medium-rare, but both were cooked medium-well. After leaving feedback for my order, I was only offered a $10 off coupon for my next visit, even though I wasted over $50 on the overcooked steaks. Will not be eating here again.
Food: 1
I don’t know what’s going on at this Outback, but the quality has fallen off a cliff. The lemonade I got was basically pure lemon acid. It wasn’t just strong — it was almost white, like someone forgot to mix it and just dumped straight concentrate in the jug. Completely undrinkable.
Then the potatoes… man. They tasted like they’d been sitting in a steamer all day, dried out and flavorless. Wendy’s leftover potatoes would’ve been an upgrade. For Outback prices, that’s ridiculous.
This wasn’t a one-off mistake — this was straight-up careless food prep. If management doesn’t tighten things up, people are going to stop ordering. I definitely won’t be wasting my money here again.
Arrived at 6pm to the restaurant with some veteran friends of mine. Hostess informed us it was a ten minute wait. About twenty minutes into waiting with multiple booths open we were finally seated. We didn’t see our waiter for another ten minutes and after attempting to order multiple drinks to which they were all out of stock, we finally get to place our order. With a longer wait, the salad and soup came out. The potato soups were ice cold. We asked if it was supposed to be cold & our server went to get that fixed for us but it was a lengthy wait for his return. After about an hour and a half of waiting endlessly at the restaurant we asked to see a manager & then proceeded to leave. The whole atmosphere there was off. Nobody seemed to have a clue as to what was going on and there was no communication. Our server at least was making an honest attempt & was understanding and apologetic, but overall it was completely unsatisfactory and aggravating that we spent an hour and a half dealing with Outback for cold potato soup and no drinks. To top it all off, once we were leaving they said our food was ready and we could take it with us. We waited a few more minutes and that didn’t get brought to us so we just left. Absolutely ruined this chain of restaurant for me and my family & vet friends. Terrible way to attempt and honor the veterans and I pray the men and women who sacrificed more than us didn’t get the same treatment we did.
Atmosphere: 1
Food: 1
Service: 1
Cost effective, good atmosphere and food!!
Atmosphere: 4
Food: 5
Service: 5
My man ordered well done got mr I didn't want to eat alone so I shared some of mine my price was different than what the menu advertised they took his meal off couldn't tell with one soda my dinner was still almost 65$ so probably not returning the server was awesome the only good take away from our visit
Atmosphere: 4
Food: 2
Service: 5
Food was hot, ready on time, and order was correct.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The $14.99 meal deal was a great price and amount for a person. Drink, signature dish with a side, good value for your money.
Atmosphere: 4
Food: 4
Service: 4
Ordered 18 oz steak. Probably was less than 12 oz. Overcooked and of poor quality lots of fat! Dog enjoyed it! I did not because I paid 32.95$ for small over cooked piece of grissel.
Atmosphere: 2
Food: 2
Service: 4
Sirloin was cooked perfectly. Grilled shrimp great compliment to my meal.
Atmosphere: 5
Food: 5
Service: 5
Carry out order was prompt and accurately made to specifications. Friendly car side service.
Atmosphere: 3
Food: 5
Service: 5
Very attentive and delicious food.
Atmosphere: 5
Food: 5
Service: 5
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