I placed an online pickup order for 13 bagels with a 24 hour notice. At the estimated ready time, I tried calling the store to get an update on my order and there was no answer. When I arrived at the store to pick it up, it was not ready. I told them the name for the order and they were in the back for around 10-15 minutes until they came out to tell me their truck didn’t come in so they didn’t have the bagels to give me. I was offered 4 random bagels (they didn’t even have 13 bagels to give?) and a refund… I totally get sometimes these things happen but it’s frustrating that they knew they wouldn’t have the order ready and didn’t try to contact me (all my contact information was included in the order). Also frustrating that I tried to call the store and nobody would answer which would have saved me a trip. I get these things happened but it was handled completely inappropriately and I did not feel like there was any effort to make it right.
Atmosphere: 1
Food: 1
Service: 1
Madison Deickman
Longest wait time I’ve ever had for a Panera ever. Seriously, how long does it take to make a bag of already cooked soup and throw a sandwich together? Once my friends and I finally got our meals, my friend opened her Mac n cheese to find it completely cold. She had to microwave it herself.
Atmosphere: 3
Food: 2
Service: 1
J
The lady with “turtle tatto” is a really slow lol
Atmosphere: 3
Food: 3
Service: 1
E-Z Lay Flooring
Great food dirty restaurant.
Atmosphere: 3
Food: 5
Service: 4
Amy Brown
Had loud children unaccompanied by adults.
Atmosphere: 3
Food: 4
Service: 4
Jack Gu
I visited in the morning. 5 out of ten visits, a coffee brand is empty. I tell always the staffs to refill it. It takes more than 10 minutes to refill it.
Atmosphere: 3
Food: 3
Service: 1
Alicia Riley
This store is a door dash drivers night mare. They expect you to wait in line with the in dining customers. They ignore you at all costs. I can see the orders are ready on the screen and are behind the counter. They do not place them on the rapid pick up counter because they said they have people that don’t speak English picking up the orders.
DEBBIE ANKROM
Chili now in season....mmmmm😋
Atmosphere: 4
Food: 5
Service: 5
Sara Shafer
Service was good. Gentleman in the kitchen was pleasant and upbeat. Main issue is the cheddar broccoli soup was watery and had no flavor and the baguette was stale.
Atmosphere: 3
Food: 1
Service: 4
Eric Thompson
Food was good, they were very busy and my food took over thirty minutes.
This location is really cozy and the service is always top tier. One thing I can’t understand is how they are ALWAYS out of avocado… Every-time I try to order the chipotle chicken avocado melt, they never have the ingredients. I can put my own avocado on it, but that’s not the point. There is a literal grocery store across the street, I know that’s now how ordering works, they probably use SYSCO… but come on. It’s annoying. I don’t think I ever had this problem at the downtown location or at any other location I have visited (Uniontown, Washington, etc.).
Atmosphere: 4
Food: 2
Service: 5
Jeffrey
Short line. Long wait. Classic
Atmosphere: 3
Food: 3
Service: 2
Armando Augustus Saenz
12 minutes for literally 1 shot of Espresso in an empty cup.....0 stars if possible.
Atmosphere: 5
Food: 5
Service: 1
Joshua Hartman
The Bacon Turkey Bravo may be the best cold sandwich ever. Soups are always good too.
I placed an online pickup order for 13 bagels with a 24 hour notice. At the estimated ready time, I tried calling the store to get an update on my order and there was no answer. When I arrived at the store to pick it up, it was not ready. I told them the name for the order and they were in the back for around 10-15 minutes until they came out to tell me their truck didn’t come in so they didn’t have the bagels to give me. I was offered 4 random bagels (they didn’t even have 13 bagels to give?) and a refund… I totally get sometimes these things happen but it’s frustrating that they knew they wouldn’t have the order ready and didn’t try to contact me (all my contact information was included in the order). Also frustrating that I tried to call the store and nobody would answer which would have saved me a trip. I get these things happened but it was handled completely inappropriately and I did not feel like there was any effort to make it right.
Atmosphere: 1
Food: 1
Service: 1
Longest wait time I’ve ever had for a Panera ever. Seriously, how long does it take to make a bag of already cooked soup and throw a sandwich together? Once my friends and I finally got our meals, my friend opened her Mac n cheese to find it completely cold. She had to microwave it herself.
Atmosphere: 3
Food: 2
Service: 1
The lady with “turtle tatto” is a really slow lol
Atmosphere: 3
Food: 3
Service: 1
Great food dirty restaurant.
Atmosphere: 3
Food: 5
Service: 4
Had loud children unaccompanied by adults.
Atmosphere: 3
Food: 4
Service: 4
I visited in the morning. 5 out of ten visits, a coffee brand is empty. I tell always the staffs to refill it. It takes more than 10 minutes to refill it.
Atmosphere: 3
Food: 3
Service: 1
This store is a door dash drivers night mare. They expect you to wait in line with the in dining customers. They ignore you at all costs. I can see the orders are ready on the screen and are behind the counter. They do not place them on the rapid pick up counter because they said they have people that don’t speak English picking up the orders.
Chili now in season....mmmmm😋
Atmosphere: 4
Food: 5
Service: 5
Service was good. Gentleman in the kitchen was pleasant and upbeat. Main issue is the cheddar broccoli soup was watery and had no flavor and the baguette was stale.
Atmosphere: 3
Food: 1
Service: 4
Food was good, they were very busy and my food took over thirty minutes.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This location is really cozy and the service is always top tier. One thing I can’t understand is how they are ALWAYS out of avocado… Every-time I try to order the chipotle chicken avocado melt, they never have the ingredients. I can put my own avocado on it, but that’s not the point. There is a literal grocery store across the street, I know that’s now how ordering works, they probably use SYSCO… but come on. It’s annoying. I don’t think I ever had this problem at the downtown location or at any other location I have visited (Uniontown, Washington, etc.).
Atmosphere: 4
Food: 2
Service: 5
Short line. Long wait. Classic
Atmosphere: 3
Food: 3
Service: 2
12 minutes for literally 1 shot of Espresso in an empty cup.....0 stars if possible.
Atmosphere: 5
Food: 5
Service: 1
The Bacon Turkey Bravo may be the best cold sandwich ever. Soups are always good too.
Atmosphere: 3
Food: 4
Service: 3
Love their food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Poppyseed Salad, Broccoli Cheddar Soup
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