Philly Pretzel Factory

358 Suncrest Towne Centre Drive, Morgantown
(304) 241-4767

Recent Reviews

Greg Duke

The young kid sat on table on his phone while our pretzels were baking. Then he didn’t even offer us all fresh pretzels. No conversation and acted as though we were putting him out to get our order ready. Will NEVER come back 6/16/2022

Katelyn C.

The tall kid who took our order and made the food moved 1 mph 1 pretzel took 15 mins.

Sean McTernan

Pretzels are good.

Douglas A.

I actually stopped by a Philly Pretzel Factory stand outside of the Gift Shop at Coopers Rock State Forest yesterday. The nice young lady running the stand was taking credit cards and had 2 pretzel twists - one regular pretzel twist, and a cinnamon sugar pretzel twist, and a pepperoni roll - where the cheese and pepperoni were on the outside. I had a pepperoni roll and was going to but one of the many dips offered but would be driving so decided against it. The pepperoni roll was delicious! It was hot and fresh, and light too! It wasn't too greasy and was just the thing I needed for lunch on my way back to Pittsburgh. 5 stars!

Tonya

I'd been looking forward to a Morgantown trip to go there. Drove over, ordered a pepperoni melt, none ready, would an 8 minute wait. Asked about another item, nope. Bought a shaker cup and left. ?

Marc Hartsing

Best pretzels in town!

Jo Ann Rife

The greatest food around. Love it

Sharon Stratton

When they are freshly made, the Pretzels are wonderful. Great selection of dipping sauces. They just added Lakeside Creamery ice cream from Garrett County Maryland- it is delightful! Many tasty flavors to choose from. Check it out.

Ayesha Khan

I havent had their pretzels but I loved their new icecream selection! It was very good! Try the peanut fudge and the butter fudge! They have a nice, balanced and buttery taste with a consistency like Gelato!

Jeannie E.

Tried these pretzels for the very first time the other day. They were definitely NOT worth the hype. I would much rather go to Aunt Annie's because their pretzels are more flavorful and significantly cheaper. Also, the woman with short hair who supposedly manages it was extremely awkward and rude. My family won't be going back.

Holley Olive Oyl Gibson

the best employees, always smiling and great pretzels!

Cindy Galloway Smith

I've ordered the Rivet tray and the regular pretzels. They are fabulous! And, the dipping sauce is so tasty! They have great customer service as well!

Adrienne Buonaiuto

Have ordered numerous Rivet party trays, kids request them for every birthday party! Always delicious! Have visited the store a handful of times the staff is always kind and attentive!

Justin Wilson

Awesome place, great customer service!

Mike Riggle

Good pretzels

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