Starbucks
Former United Bank, 1109 Van Voorhis Rd, Morgantown
(304) 599-2740
Recent Reviews
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I have only had good interactions in drive thru if it’s a barista named Cameron, he is always very sweet and helpful. If it’s any other barista at this location they are snippy, passive aggressive, and/or talk down to people. Today I got told I should order better and how to order.. I was a barista for 4 years at a Starbucks like.. what?! Getting 2 stars instead of 1 because of Cam and my drinks not being messed up.
Atmosphere: 1
Food: 3
Service: 1
Very nice and happy staff. We were from out of town and felt right at home.
Atmosphere: 5
Food: 5
Service: 5
The barista was very friendly and knowledgeable. His recommendation was excellent
Atmosphere: 4
Food: 5
Service: 5
Just had a very poor experience at this Starbucks location. I tried to avoid this particular Starbucks because their staff is always very rude, but unfortunately, today I had to stop at this location. I made a mobile order and then pulled through the drive-through to pick it up. I placed the order a few minutes before I got in line. I told the Starbucks worker that I had a mobile order and she was very rude to me. She remarked that they had JUST received the order and that I would need to pull back around and wait until it was ready. Mind you, I was the only person there. Had I of ordered there at the drive-through, it would have been the same amount of time for me to receive my drink as it would have been when I did the mobile order. She was very snarky and rude. When I got to the window, she completely ignored me and had her back turned towards me. I could tell the workers were purposely making my drink slower because they were angered at me for I do not know what. Very rude, never going back again.
Atmosphere: 1
Service: 1
The girl was so rude. Making mean comments with her headphones on and while I was at the window with my window down and her window open. Worst customer service I’ve ever had
Atmosphere: 1
Food: 3
Service: 1
The dine-in service is consistently slow, the drinks are often made sloppily, the music is blaring, and the atmosphere feels rushed and uninspired. It lacks the energy and care that the brand is known for.
What makes it more frustrating is that just down the road, Stone Brewery delivers a far superior experience: efficient, friendly service, thoughtfully crafted drinks, and a vibe that actually makes you want to stay awhile. Starbucks feels like it’s just going through the motions in comparison. Step your cookies up, Starbucks
Atmosphere: 1
Food: 4
Service: 1
Wonderful crew
Atmosphere: 5
Food: 5
Service: 5
I really hope this is not mold…
Atmosphere: 4
Food: 2
Service: 4
Either they were having a bad day or, they honestly don't know how to make a good cup of simple black coffee.
Atmosphere: 2
What a great team of baristas here - I will go out of my way to come to this location. It’s so nice to see people enjoying their job while working together as one in the process. I have been treated with nothing but genuine kindness by every employee here. Best location in Morgantown!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites, Bacon Gouda & Egg Breakfast Sandwich, Plain Bagel
Restaurantji Recommends
Customer service was terrible. Very rude,had an attitude because I asked for napkins.My drink was melting and had water dripping from it -employee was a male I believe his name was “ Cameron”
Atmosphere: 1
coffee and milk both tasted old!
Food: 1
I just went through the drive thru to get a Carmel ribbon crunch with crème based and extra crunch and it there was huge chunks of ice and it tasted like milk. Not satisfied.
Atmosphere: 1
Food: 1
Service: 1
Always on point.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
The people are friendly the drinks are always good and even though they are quite busy you get your order in a timely fashion and if there is ever an error they go above and beyond to fix it...the young man who manges it is awesome! ?
Atmosphere: 5
Food: 5
Service: 5
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