Save your time and go to any other Starbucks. Employee with red hair is rude every single time I am there. I asked for a pour over in the drive thru and they made a whole pot of brewed coffee in a carafe instead. The coffee was absolutely awful. I went in to get it fixed and they told me it was out of the carafe. Which isn’t even what I asked for!! A single pour over is what I asked for. Woman with red hair proceeded to tell me she knew what a pour over was, but then why not make it correctly? Went in today again and asked for a pour over with siren blend. Not only did they take over 20 minutes to make it, a different female employee steamed the milk and let it sit there while taking care of customers. When I asked her to remake the milk because I wanted foam, instead of dumping it out, she just re-steamed the same milk!! Talk about burnt. Nasty pour over. Asked for refund. A 98 billon dollar company can’t train and hires employees that should not be in customer service.
Service: 1
Tessa Sexton
So when they don't understand what you are ordering the person that doesn't understand wants to let you know they have 17 years experience but they are not the manager ? ? ? ?
Service: 1
Sonny Ink.
Karen alert ⚠️I would not come again to see lazy sad faces
Atmosphere: 1
Food: 1
Service: 1
Nick g
We have been and will continue coming to this location every time we are in Morgantown. It’s a general understanding mistakes happen, however we have had maybe 1 mediocre experience out of the 1000+ visits over the years. Today was fantastic as usual. Great drinks, friendly baristas, and our kids always love the cake pops!
Atmosphere: 5
Food: 5
Service: 5
Melody Sine
We went thru the DT. The lady that took our order seemed to be very knowledgeable, if asked questions. She was polite, nice, knew her job well!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Brew
Stephanie G.
I'm not sure if I have ever been drawn to review a Starbucks, but it had been a while since I felt that Starbucks community vibe. Until today. I'm usually running through the drive-thru or grabbing a mobile order and running out the door. Just felt different today. Like home. Thank you!
Fadi Amin
Went inside to wait for my drink before picking it up and overheard one of the Baristas making fun of my drink order to her co-workers. This made me very uncomfortable and I don't want to place orders here anymore.
Atmosphere: 1
Food: 2
Service: 1
Madeline Spruill Cononge
Nice, clean Starbucks. Drive through line moves fairly quickly and the employee who took my order was super nice.
We stopped there April 4th and the place is temporarily closed. Looks somewhat temporary but looks like it has been closed for a while
Dreama Blanks
The drive thru was busy so I decided to go inside. I’m the only one at the counter. Was never acknowledged, spoken to or was told it would be a minute. Totally ignored. Will never go back to this one
Jade Shaw
Absolutely a lovely staff and perfectly made drinks! This is why I love this Starbucks over any other! Such a great experience! 100/10 will come again !
Taniela Dolodai
They've been pretty good. I'll give them 4 stars since there's still room for improvement.
Cynthia Hamilton
The drive through wasn’t as busy as it normally is at this time. I can’t help but say I like the Vanilla Bean Frap but it is pricey.
Slow. Rude. Got order wrong again for the 12th timeParking: Slow
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Vanilla Bean Custard Danish, Brew
Save your time and go to any other Starbucks. Employee with red hair is rude every single time I am there. I asked for a pour over in the drive thru and they made a whole pot of brewed coffee in a carafe instead. The coffee was absolutely awful. I went in to get it fixed and they told me it was out of the carafe. Which isn’t even what I asked for!! A single pour over is what I asked for. Woman with red hair proceeded to tell me she knew what a pour over was, but then why not make it correctly? Went in today again and asked for a pour over with siren blend. Not only did they take over 20 minutes to make it, a different female employee steamed the milk and let it sit there while taking care of customers. When I asked her to remake the milk because I wanted foam, instead of dumping it out, she just re-steamed the same milk!! Talk about burnt. Nasty pour over. Asked for refund. A 98 billon dollar company can’t train and hires employees that should not be in customer service.
Service: 1
So when they don't understand what you are ordering the person that doesn't understand wants to let you know they have 17 years experience but they are not the manager ? ? ? ?
Service: 1
Karen alert ⚠️I would not come again to see lazy sad faces
Atmosphere: 1
Food: 1
Service: 1
We have been and will continue coming to this location every time we are in Morgantown. It’s a general understanding mistakes happen, however we have had maybe 1 mediocre experience out of the 1000+ visits over the years. Today was fantastic as usual. Great drinks, friendly baristas, and our kids always love the cake pops!
Atmosphere: 5
Food: 5
Service: 5
We went thru the DT. The lady that took our order seemed to be very knowledgeable, if asked questions. She was polite, nice, knew her job well!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Brew
I'm not sure if I have ever been drawn to review a Starbucks, but it had been a while since I felt that Starbucks community vibe. Until today. I'm usually running through the drive-thru or grabbing a mobile order and running out the door. Just felt different today. Like home. Thank you!
Went inside to wait for my drink before picking it up and overheard one of the Baristas making fun of my drink order to her co-workers. This made me very uncomfortable and I don't want to place orders here anymore.
Atmosphere: 1
Food: 2
Service: 1
Nice, clean Starbucks. Drive through line moves fairly quickly and the employee who took my order was super nice.
Atmosphere: 5
Food: 5
Service: 5
good atmosphere, good staff, bad parking
Restaurantji Recommends
We stopped there April 4th and the place is temporarily closed. Looks somewhat temporary but looks like it has been closed for a while
The drive thru was busy so I decided to go inside. I’m the only one at the counter. Was never acknowledged, spoken to or was told it would be a minute. Totally ignored. Will never go back to this one
Absolutely a lovely staff and perfectly made drinks! This is why I love this Starbucks over any other! Such a great experience! 100/10 will come again !
They've been pretty good. I'll give them 4 stars since there's still room for improvement.
The drive through wasn’t as busy as it normally is at this time. I can’t help but say I like the Vanilla Bean Frap but it is pricey.