We had a very disappointing experience at this location. Subway corporate should seriously consider the feedback provided here. While traveling, we decided to stop for dinner and placed an order for two footlongs at 9:29 pm—well before the 10 pm closing time—using the Subway app. We arrived at 9:31 pm, intending to thank the staff and even tip them in cash for their service.
Unfortunately, what we encountered was surprising and upsetting. The staff displayed a disrespectful attitude; one employee even told another, “If you don’t want to prepare it, just say so and send them back.” There were repeated smirks, head shakes, and an overall lack of courtesy throughout the interaction.
We were told that the oven had just been turned off and that they couldn’t toast our bread, which we accepted without complaint. However, the negative attitude continued, with more head shakes for each topping we requested. When we asked to have our sandwiches packed as two halves, we overheard murmurs and comments about us.
I’m not sure whether the behavior was racially motivated or simply disrespectful, but it was certainly unprofessional and made us feel unwelcome. (For context, we are not white.) My only point is: if you can’t prepare an order properly, please do not accept it in the first place.
This experience left us extremely dissatisfied, and I hope Subway corporate takes these concerns seriously.
Atmosphere: 1
Food: 1
Service: 1
Wind Dragon
Ordered a 6-inch and order of the Pepperoni dippers. They got cheese wrong for the sandwich, despite my pointing it out. Then they made the dippers wrong, by cramming all the meat on one side, and all the cheese in the other.
Tammy Ford
Stop in for dinner. First I stood at the counter for several minutes ringing the bell before an employee came out of the back cussing, then made and bagged my food. I got home to find over half my food missing. I returned to the store and the employee had an attitude because SHE forgot my food and had to remake it.. she through the meat and toppings on it with the same attitude…. I ask her what her name is she replied with it’s KELLY it’s KELLY I told her I needed it for corporate which she replied I don’t care!…. Bottom line if you don’t like your job there is Now Hiring signs posted everywhere.. well Kelly I hope you enjoy your night and may GOD BLESS YOU AND YOUR ATTITUDE TOWARD YOUR CUSTOMERS!! Shame on you… we work for our money and we pay good money for the food we buy.. you should never have an attitude when the mistake made was YOUR fault……
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Subway Club
Christoph1970
This is a great Subway location - the sandwiches are excellent and the employees are attentive, friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Eva Gowers
Open on Christmas Day. Some of us are so busy at Christmas that we don't have time to sit and eat. It was nice that this Subway was open and the Sweet Onion Chicken Teriyaki was fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Jim Kelly
Had a veggie and chicken sandwich. Chicken was good. Extra sauce would have been a plus.
Atmosphere: 4
Food: 4
Service: 4
Megan Loy
It’s a good location, but I had to wait for staff even after I rang the bell. The manager was the only person on staff and was working in the back. When she did come out, she was super friendly. Food was as expected for a subway.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Subway Club
cam ,
I eat… probably too much Subway, and in spite of this being my local option, I’d drive out of the way for it.The food is, well, Subway. But… this location has incredible staff who take cleanliness, detail, and customer service seriously. Management excels at providing a good experience with their employees. Extremely consistent.Also, to ownership? Let us tip your employees!
Atmosphere: 5
Food: 5
Service: 5
Jim Dick
The customer service was amazing. The food was good. Top notch.
Remember those kids in school that couldn’t read or dropped out. Well they are at this subway. Don’t order online they will mess up your order 10/10 times.
summyt8
inedible
Candice Powers
Sometimes great Sometimes lackluster.
Tiffany “Tit”
Kind of dirty they never have Steak Huggies or meatball hoagies Were they just tell me they don’t just doesn’t make sense
Staff was nice and did not skimp on meat!
We had a very disappointing experience at this location. Subway corporate should seriously consider the feedback provided here.
While traveling, we decided to stop for dinner and placed an order for two footlongs at 9:29 pm—well before the 10 pm closing time—using the Subway app. We arrived at 9:31 pm, intending to thank the staff and even tip them in cash for their service.
Unfortunately, what we encountered was surprising and upsetting. The staff displayed a disrespectful attitude; one employee even told another, “If you don’t want to prepare it, just say so and send them back.” There were repeated smirks, head shakes, and an overall lack of courtesy throughout the interaction.
We were told that the oven had just been turned off and that they couldn’t toast our bread, which we accepted without complaint. However, the negative attitude continued, with more head shakes for each topping we requested. When we asked to have our sandwiches packed as two halves, we overheard murmurs and comments about us.
I’m not sure whether the behavior was racially motivated or simply disrespectful, but it was certainly unprofessional and made us feel unwelcome. (For context, we are not white.)
My only point is: if you can’t prepare an order properly, please do not accept it in the first place.
This experience left us extremely dissatisfied, and I hope Subway corporate takes these concerns seriously.
Atmosphere: 1
Food: 1
Service: 1
Ordered a 6-inch and order of the Pepperoni dippers. They got cheese wrong for the sandwich, despite my pointing it out. Then they made the dippers wrong, by cramming all the meat on one side, and all the cheese in the other.
Stop in for dinner. First I stood at the counter for several minutes ringing the bell before an employee came out of the back cussing, then made and bagged my food. I got home to find over half my food missing. I returned to the store and the employee had an attitude because SHE forgot my food and had to remake it.. she through the meat and toppings on it with the same attitude…. I ask her what her name is she replied with it’s KELLY it’s KELLY I told her I needed it for corporate which she replied I don’t care!…. Bottom line if you don’t like your job there is Now Hiring signs posted everywhere.. well Kelly I hope you enjoy your night and may GOD BLESS YOU AND YOUR ATTITUDE TOWARD YOUR CUSTOMERS!! Shame on you… we work for our money and we pay good money for the food we buy.. you should never have an attitude when the mistake made was YOUR fault……
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Subway Club
This is a great Subway location - the sandwiches are excellent and the employees are attentive, friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Open on Christmas Day. Some of us are so busy at Christmas that we don't have time to sit and eat. It was nice that this Subway was open and the Sweet Onion Chicken Teriyaki was fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Had a veggie and chicken sandwich. Chicken was good. Extra sauce would have been a plus.
Atmosphere: 4
Food: 4
Service: 4
It’s a good location, but I had to wait for staff even after I rang the bell. The manager was the only person on staff and was working in the back. When she did come out, she was super friendly. Food was as expected for a subway.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Subway Club
I eat… probably too much Subway, and in spite of this being my local option, I’d drive out of the way for it.The food is, well, Subway. But… this location has incredible staff who take cleanliness, detail, and customer service seriously. Management excels at providing a good experience with their employees. Extremely consistent.Also, to ownership? Let us tip your employees!
Atmosphere: 5
Food: 5
Service: 5
The customer service was amazing. The food was good. Top notch.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss, Buffalo Chicken
Remember those kids in school that couldn’t read or dropped out. Well they are at this subway. Don’t order online they will mess up your order 10/10 times.
inedible
Sometimes great Sometimes lackluster.
Kind of dirty they never have Steak Huggies or meatball hoagies Were they just tell me they don’t just doesn’t make sense
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