Subway
215 Hornbeck Rd, Morgantown
(304) 284-0885
Recent Reviews
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5 Stars??! I travel the country and eat at a lot of subways. This girl Aislinn made my sandwich the best way it could possibly be made. I actually tipped her. It’s amazing eating the sandwiches that everybody else makes and they’re just not good enough.
Atmosphere: 5
Food: 5
Service: 5
Damn shame they took away the 10% senior discount.
This subway is normally pretty good but today all of the 3 girls working had a huge attitude problem. I ordered my food (12 inch steak on Italian and a 6 inch spicy Italian) and the girl didn’t even ask what I wanted on it… just started putting everything on it I’m talking onions green peppers and cheese and I said I didn’t want anything on it and she said with an attitude “you don’t want anything on your PHILLY steak and cheese?” I said no. I want mayo and onions. She was getting mad at me because SHE DIDNT listen. Then it was time for the 6 inch to get condiments put on it and I said “onion cucumber mayo and the vinaigrette” THIS LADY SAID YOU WANT PLAIN VINEGAR? I said “no the vinaigrette” then one of the other girls said “she said the vinaigrette not vinegar.” I was also over charged. A horrible experience and for some older women working there you’d think they’d have some manners.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service and the food was really good! I could tell the ingredients were fresh and I was extremely satisfied with Aislin’s friendliness and warmth. Definitely coming to this one from now on!!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Went in and ordered a Beast protein bowl. Got hardly any spinach for the salad base, a few peppers, and some round slices of tomatoes. Fairly certain the protein bowls always had double meat since you aren't ordering the full sub.... Anyways the meat and cheese was just slapped on top, not chopped up at all. So there I am just taking the plastic fork and weaving it in and out of one slice just to eat it... Waste of 15 dollars
Atmosphere: 3
Food: 2
Service: 2
Took 50 minutes to check out. The guy working needs a bear net. Had something in his beard gross!!
Atmosphere: 1
Food: 1
Service: 1
We stopped at subway on 7/2/24 after a quick Walmart trip. We were waited on by a very kind patient and considerate young man named Reggie I believe. My son is special needs and takes some time to order - Reggie was patient informed us of any additional charges and went above and beyond to be of assistance. Please subway keep this young man :) he’s definitely an asset to your company
Atmosphere: 5
Food: 5
Service: 5
Went here today was awful the woman was shaking her head at me behind my back my son told me a Mexican lady while I was ordering my sub with the guy there who looked high as a kite Mexican to then she made there subs giving me jealous dirty looks I paid her no attention but last straw was when we found one her long hairs in each of our subs disgusting ?????? needless to say we threw our food away wasted 30$ was treated horribly! ?????
Atmosphere: 1
Food: 1
Service: 1
Struggle bus
Waited 15 minutes while she waited on 2 people only to find out they had only 1 type of bread, no Nachos, most the bins were empty and it's 6:30 in the evening. The lady was very nice but clearly over worked. What a waste of my time. Thanks for nothing, heading to the Dennys across the street where they will at least have bread.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Terrible service. One lady on the phone, zero customers eating or in line, one young boy working who obviously was very new. I asked for a 12" cold cut combo, the boy looked confused, the lady on phone said " we don't have cold cut combos" just 3 kinds of bologna. I was like " really? you used to have them, well can you not put a couple slices of turkey on it then? She tells the boy to charge me for 12" with extra for the "premium meats". Ha! He rang it up & it was $13.69! They used to be $5 ( obviously I haven't been. To Subway for years and now will never go back). I looked up at the menu above register and said " right there it says cold cut combo"! I asked what the 3 different prices were for, so the lady (back on phone) says "I'm on the phone with my boss". OMG I'm pretty sure THE BOSS would want you to take care of the customers first. Rude, ridiculous and uncalled for. Nope won't be back.
This Subway is staffed by rude and impatient people. They couldn’t figure out how to input a subway e-gift card. Somehow, when they keep calling it a coupon and you try and correct them to tell them that it is a gift card, thinking that may help them key it in better, they then claim you as the customer to be rude. Incompetence reigns supreme at this location. Recommend going elsewhere.
Ordered online and food wasn’t ready. Ever sub was made incorrectly without exaggeration. Items paid extra for were not included. They were out of one item. They kept leaving behind the counter and bringing me the receipt to ask questions. The only thing they made correctly was the cookies and they initially forgot them as well.Probably the worst Subway experience I’ve had. I generally like Subway and hardly ever leave bad reviews but felt compelled to in this case.
Rude, condescending customer service towards my husband. Order was wrong, and we were charged for incorrect items.
There needs to be signs outside to show people where to pull in/out. It is frustrating trying to get into a parking lot and park when no one else does it correctly.
Atmosphere: 4
Food: 4
Service: 4
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