Was pulled to the front and said they were making the food fresh came out cold with no sauce at all the person that was handling the food had cigarettes in the pocket open we will never be back forgot to mention food is Frozen!
ben dover
Food is ok
Fenian317 !
Its Burger King....I dont expect much so Im not disappointed
Debby Ruble
Every time I go to burger King in moundsville wv I have to pull around to the front of the building from the drive thru. Food is never ready when I order. Today I was told they are making fresh chicken. Get my order only to find the chicken is cold and taste like it has laid for hours. Won't be going back.
Ebony Freeman
Been here a few times and everything is always top notch from service to the food.
Jessica Moore
It's alright just nit a big burger king person love there fries n onion rings r really good
Anthony Snyder
Didn't have the ingredients to make my order from the app. I waited 30 minutes in the drive-thru line. Don't stop here if you're looking for fast friendly service.
Atmosphere: 1
Food: 1
Service: 1
Ethan21
Tried getting food but after waiting 45 minutes in the drive thru I had to signal the car behind me to back up so I could run to Wendy's to get some food. By the way they took 10 minutes and it taste great.
Atmosphere: 1
Food: 1
Service: 1
April DeGeer
We just ordered food here about 10-15 minutes ago. They messed up our order of 2 Jr Whoppers with no onions by adding extra onions and cheese. We waited for 10 minutes on our food aswell. The woman at the register didn't offer us a receipt. She had about 4-5 different receipts in her hand that she just threw away in front of us. We will NOT be eating here again.
Atmosphere: 1
Food: 1
Service: 1
Rose Cunningham
Advertising discontinued food, out of stock for two of the three broadly advertised whoppers at approx 5:45pm, and forgot one of our fries. Mistakes happen, I'll let the fries slide, and the other things aren't on the staff, but still. Most of the stuff that looked super appetizing was gone as hell, that's why we'd rather dine with the clown than the king: bc he actually has food! Suffice to say, we did not Have It Our Way.
The drive thru is super slow so avoid if you are in a hurry on your lunch break
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Flame Grilled Beef
Shadow Ninja8588 N/A
They really need to hire more people
Atmosphere: 3
Food: 3
Service: 3
Magnus Jarngrimrson
I've gone here a lot and usually it's alright, but after my recent experience there I gotta give it some criticism:
The first time I had the "Please pull up to the front parking and we'll bring you your food" experience was a few months ago, and after a half-hour wait I went inside to find out they straight up forgot. No biggie, accidents happen and they apologized.
The second time was my most recent experience. Got asked to pull up to the front parking lot and after about 15-20 minutes or so I got my order (A Wedsnday Whopper and a few other things).
Got home, opened it up, and it's just a normal Whopper. I paid for and expected a fun purple bun. It may not seem like a big deal, but it's the fact they didn't even bother to tell me "Hey sorry but we are out of the purple buns for the Wednesday Whoppers". That wouldn't have bothered me at all. But they outright lied by not telling me, and I take a bit of issue with that.
I dunno, maybe I'm being a bit harsh. But I don't feel it's right to buy something limited-edition/special and get a regular burger, especially after waiting so long to get it in the first place.
Mrs Boyd
I would NOT recommend anyone to this location. If you REALLY want BK, go to a different one. Don't go here. It went downhill after new management came in. All the old employees an some of the old managers left. Even the regular customers haven't come back. If that don't say this store is horrible, then I don't know what does. DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 1
Archer Grey
Very disappointed. Was stuck in the drive thru lane for I'm not even sure how long. Since apparently the speaker box wasn't working despite the worker at the window who claimed it was working. No signs or anything on the speaker itself.
Awefully strange that said worker pulled up the car ahead of us but only kept looking back at us sitting there like she was expecting something to happen. While we waited put our order in the speaker box. Finally we had to pull forward to find out what's going on after waiting so long.
The worker claimed that their all backed up. Curious how that works when the only one in front of us is a single car at the pickup window waiting for their order.
While a line of 5 cars sitting behind us all waiting to order.
I can understand if y'all are under staffed and having a hard time. Though this just seemed like utter incompetence. No communication between employees or to their customers.
Won't be coming back to location anytime soon or ever.
Was pulled to the front and said they were making the food fresh came out cold with no sauce at all the person that was handling the food had cigarettes in the pocket open we will never be back forgot to mention food is Frozen!
Food is ok
Its Burger King....I dont expect much so Im not disappointed
Every time I go to burger King in moundsville wv I have to pull around to the front of the building from the drive thru. Food is never ready when I order. Today I was told they are making fresh chicken. Get my order only to find the chicken is cold and taste like it has laid for hours. Won't be going back.
Been here a few times and everything is always top notch from service to the food.
It's alright just nit a big burger king person love there fries n onion rings r really good
Didn't have the ingredients to make my order from the app. I waited 30 minutes in the drive-thru line. Don't stop here if you're looking for fast friendly service.
Atmosphere: 1
Food: 1
Service: 1
Tried getting food but after waiting 45 minutes in the drive thru I had to signal the car behind me to back up so I could run to Wendy's to get some food. By the way they took 10 minutes and it taste great.
Atmosphere: 1
Food: 1
Service: 1
We just ordered food here about 10-15 minutes ago. They messed up our order of 2 Jr Whoppers with no onions by adding extra onions and cheese. We waited for 10 minutes on our food aswell. The woman at the register didn't offer us a receipt. She had about 4-5 different receipts in her hand that she just threw away in front of us. We will NOT be eating here again.
Atmosphere: 1
Food: 1
Service: 1
Advertising discontinued food, out of stock for two of the three broadly advertised whoppers at approx 5:45pm, and forgot one of our fries. Mistakes happen, I'll let the fries slide, and the other things aren't on the staff, but still. Most of the stuff that looked super appetizing was gone as hell, that's why we'd rather dine with the clown than the king: bc he actually has food! Suffice to say, we did not Have It Our Way.
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
The drive thru is super slow so avoid if you are in a hurry on your lunch break
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Flame Grilled Beef
They really need to hire more people
Atmosphere: 3
Food: 3
Service: 3
I've gone here a lot and usually it's alright, but after my recent experience there I gotta give it some criticism:
The first time I had the "Please pull up to the front parking and we'll bring you your food" experience was a few months ago, and after a half-hour wait I went inside to find out they straight up forgot. No biggie, accidents happen and they apologized.
The second time was my most recent experience. Got asked to pull up to the front parking lot and after about 15-20 minutes or so I got my order (A Wedsnday Whopper and a few other things).
Got home, opened it up, and it's just a normal Whopper. I paid for and expected a fun purple bun. It may not seem like a big deal, but it's the fact they didn't even bother to tell me "Hey sorry but we are out of the purple buns for the Wednesday Whoppers". That wouldn't have bothered me at all. But they outright lied by not telling me, and I take a bit of issue with that.
I dunno, maybe I'm being a bit harsh. But I don't feel it's right to buy something limited-edition/special and get a regular burger, especially after waiting so long to get it in the first place.
I would NOT recommend anyone to this location. If you REALLY want BK, go to a different one. Don't go here. It went downhill after new management came in. All the old employees an some of the old managers left. Even the regular customers haven't come back. If that don't say this store is horrible, then I don't know what does.
DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed. Was stuck in the drive thru lane for I'm not even sure how long. Since apparently the speaker box wasn't working despite the worker at the window who claimed it was working. No signs or anything on the speaker itself.
Awefully strange that said worker pulled up the car ahead of us but only kept looking back at us sitting there like she was expecting something to happen. While we waited put our order in the speaker box. Finally we had to pull forward to find out what's going on after waiting so long.
The worker claimed that their all backed up. Curious how that works when the only one in front of us is a single car at the pickup window waiting for their order.
While a line of 5 cars sitting behind us all waiting to order.
I can understand if y'all are under staffed and having a hard time. Though this just seemed like utter incompetence. No communication between employees or to their customers.
Won't be coming back to location anytime soon or ever.
Atmosphere: 1
Food: 1
Service: 1
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