Great pizza. The sauce,cheese and pepperoni are top notch.
Atmosphere: 5
Food: 5
Service: 5
A.
Always great 👍
Atmosphere: 5
Food: 5
Service: 5
Beth Bumgardner
Pizza, calzones, salads and vocelli rolls are all excellent. All the employees I have ever had an experience with are very nice.
ben dover
Pizza is always hot and fresh
Atmosphere: 4
Food: 5
Service: 4
Joelito Virella
New in town was hungry, called them up to place an order. Phone is roaming.bad phone service in the mountains. Dude just hung up on me. Was very hungry, good thing the happy brothers was close enough. Very respectful customer service
Service: 1
Shanna Legg
I’m a long time customer at Vocelli. I frequently order their lunch specials and build up rewards points with their online ordering through that. Unfortunately I will NOT be ordering from them any more which is a shame because they’re a local chain with delicious food, but I can no longer support their business practices.
They recently updated their online ordering through a new service providers and have made changes to the way their points system works. I redeemed points for a $5 reward to use on a smaller order, and the rewards did not automatically apply like the description said they would. Confused, I reached out to the app’s help section. After two weeks of “investigating” the issue I was told there was now a new restriction to using rewards - a $25 order minimum that wasn’t advertised ANYWHERE in the description. I advised them to update the description so people wouldn’t be wasting rewards like I did. After checking today, there is still no indication of an order minimum in the description for rewards.
I was misled by a change in policy that was not openly advertised, and wasted rewards points as a result of this change. I am on a limited income and could not make an order that met the minimum before this reward certificate expired. I never would have redeemed it had I known about the order minimum in advance.
It’s sad to see that Vocelli has gone the route of so many other places - more interested in profit than being transparent with their customers. I’d never had a bad customer service experience with them until now, and this experience has soured me so much I can’t order from them again.
Jonathan Gordon
Love this place food is on point delicious with flavor
Atmosphere: 5
Food: 5
Service: 5
Kala Leasure
Best food in the Ohio Valley 😋 and for about as much for 2 fast food meals 2 people can eat and have food for later people were very nice 👌 recommend 10/10
Atmosphere: 4
Food: 5
Service: 5
Frances “Fran” Jones
They are the best people , the delivery staff is excellent. One of my favorite places to order lunch from!!!!
I've been a customer with Vocelli in Moundsville for as more years than I recall. Over this last year its not been so great. Sometime I get pizza, but I always order "before 4pm" the special of 1 sub and 1 20oz pop for $8.99 . I order 2 orders to feed 2 people. Most times I have to argue to get my second drink. It only stands to reason that if you're going to charge me for it, I should get it without an argument. Tonight I was told I was only entitled to one and that's all I was going to get. So sadly after a long relationship, I'll be moving on to another franchise. One that will serve me without drama. 2 out of 10. Do NOT recommend.
Great pizza. The sauce,cheese and pepperoni are top notch.
Atmosphere: 5
Food: 5
Service: 5
Always great 👍
Atmosphere: 5
Food: 5
Service: 5
Pizza, calzones, salads and vocelli rolls are all excellent. All the employees I have ever had an experience with are very nice.
Pizza is always hot and fresh
Atmosphere: 4
Food: 5
Service: 4
New in town was hungry, called them up to place an order. Phone is roaming.bad phone service in the mountains. Dude just hung up on me. Was very hungry, good thing the happy brothers was close enough. Very respectful customer service
Service: 1
I’m a long time customer at Vocelli. I frequently order their lunch specials and build up rewards points with their online ordering through that. Unfortunately I will NOT be ordering from them any more which is a shame because they’re a local chain with delicious food, but I can no longer support their business practices.
They recently updated their online ordering through a new service providers and have made changes to the way their points system works. I redeemed points for a $5 reward to use on a smaller order, and the rewards did not automatically apply like the description said they would. Confused, I reached out to the app’s help section. After two weeks of “investigating” the issue I was told there was now a new restriction to using rewards - a $25 order minimum that wasn’t advertised ANYWHERE in the description. I advised them to update the description so people wouldn’t be wasting rewards like I did. After checking today, there is still no indication of an order minimum in the description for rewards.
I was misled by a change in policy that was not openly advertised, and wasted rewards points as a result of this change. I am on a limited income and could not make an order that met the minimum before this reward certificate expired. I never would have redeemed it had I known about the order minimum in advance.
It’s sad to see that Vocelli has gone the route of so many other places - more interested in profit than being transparent with their customers. I’d never had a bad customer service experience with them until now, and this experience has soured me so much I can’t order from them again.
Love this place food is on point delicious with flavor
Atmosphere: 5
Food: 5
Service: 5
Best food in the Ohio Valley 😋 and for about as much for 2 fast food meals 2 people can eat and have food for later people were very nice 👌 recommend 10/10
Atmosphere: 4
Food: 5
Service: 5
They are the best people , the delivery staff is excellent. One of my favorite places to order lunch from!!!!
Atmosphere: 5
Food: 5
Service: 5
About the best pizza in mdsv
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Worst service ever. Never go there.
Atmosphere: 1
Food: 1
Service: 1
Delivery woman was sweet as can be!!
Great food! best in town on my opinion.
I've been a customer with Vocelli in Moundsville for as more years than I recall. Over this last year its not been so great. Sometime I get pizza, but I always order "before 4pm" the special of 1 sub and 1 20oz pop for $8.99 . I order 2 orders to feed 2 people. Most times I have to argue to get my second drink. It only stands to reason that if you're going to charge me for it, I should get it without an argument. Tonight I was told I was only entitled to one and that's all I was going to get. So sadly after a long relationship, I'll be moving on to another franchise. One that will serve me without drama. 2 out of 10. Do NOT recommend.
Never again
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