The phone order takers need more pleasant attitudes. The rest of the service and food are great.
Atmosphere: 3
Food: 4
Service: 5
Jeromy Darling
Hour waits are the normal these days sometimes 1.5 hours! So as predicted the foods always cold.So ridiculous. Been eating Napoli's for over 45 years but this is the point I stop waiting time and money.
Atmosphere: 1
Food: 1
Service: 1
P J
So their website says giant 8 topping pizza for 18.99. We ordered online and the store called us from that order to get card info but the price was over $30. The submental woman who said she was a supervisor said that that must've been a fake website.... but we placed the order on that site and you called us from that order placed on that 'fake' site. Attempted to cancel the order 3 minutes after it was placed but was told it couldn't be canceled after it was placed, so i told them what i thought of them and that it would be disputed with the credit card company so they wouldn't get paid either way.Pathetic how poor customer service has gotten at napolis.Was in town for a family get together and wanted a napolis pizza but i would never order from them again.Worthless fuktards
Jennifer
People are kind, easy to get to, reasonable prices, opened later on weekends....has great food!
sierra leasure
Great food the taste was amazing , still hot when it arrived Me and my kids really enjoyed it , definitely recommend
Darren
Hey, Naps. If something isn't on the menu, maybe take it off the menu. Your website is garbage.
If you want low rated pizza this is the place ...many items are over priced for such poor quality
Darren U
Hey, Naps. If something isn't on the menu, maybe take it off the menu. Your website is garbage.
Russell David
Napolis is one of those pizzas you crave every now and then. It’s good but it’s not the best in town. It seems like you can eat an entire large by yourself. Delivery is so-so, I think everyone worked for them at some point but they eventually get there. A little pricey for what you get but it’s good every now and then. The subs are pretty good. A little salty for me but not bad.
Danielle Stempson
Whom ever does your online ordering from parkersburg location is extremly disrespectful. She sounds like an middle age to older woman. I did not receive any email confirmation and she stated someone called my phone. I did not get a phone call. Then to cut me off and talk to me the way she did. What a horrible employee. Then to hang up? I am a first time customer and to be treated that way is unexceptable. All I wanted was an ETA on my order. Thats it. If you dont like your job, find another one. Plain and simple. And she never answered my question, lied to me then hung up and i got not answer nor my problem solved. I will never recommend this company to anyone nor ever order again.
Jason Mcconnell
Ordered a 12" hot ham and cheese sub with happy nappy sauce and extra banana peppers and no onions . Loved it. Great place to try there subs
The Delivery drivers are awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Love ? the food
Atmosphere: 5
Food: 5
Service: 5
The phone order takers need more pleasant attitudes. The rest of the service and food are great.
Atmosphere: 3
Food: 4
Service: 5
Hour waits are the normal these days sometimes 1.5 hours! So as predicted the foods always cold.So ridiculous. Been eating Napoli's for over 45 years but this is the point I stop waiting time and money.
Atmosphere: 1
Food: 1
Service: 1
So their website says giant 8 topping pizza for 18.99. We ordered online and the store called us from that order to get card info but the price was over $30. The submental woman who said she was a supervisor said that that must've been a fake website.... but we placed the order on that site and you called us from that order placed on that 'fake' site. Attempted to cancel the order 3 minutes after it was placed but was told it couldn't be canceled after it was placed, so i told them what i thought of them and that it would be disputed with the credit card company so they wouldn't get paid either way.Pathetic how poor customer service has gotten at napolis.Was in town for a family get together and wanted a napolis pizza but i would never order from them again.Worthless fuktards
People are kind, easy to get to, reasonable prices, opened later on weekends....has great food!
Great food the taste was amazing , still hot when it arrived Me and my kids really enjoyed it , definitely recommend
Hey, Naps. If something isn't on the menu, maybe take it off the menu. Your website is garbage.
Perfect for a quick dinner
Great food great people
Restaurantji Recommends
If you want low rated pizza this is the place ...many items are over priced for such poor quality
Hey, Naps. If something isn't on the menu, maybe take it off the menu. Your website is garbage.
Napolis is one of those pizzas you crave every now and then. It’s good but it’s not the best in town. It seems like you can eat an entire large by yourself. Delivery is so-so, I think everyone worked for them at some point but they eventually get there. A little pricey for what you get but it’s good every now and then. The subs are pretty good. A little salty for me but not bad.
Whom ever does your online ordering from parkersburg location is extremly disrespectful. She sounds like an middle age to older woman. I did not receive any email confirmation and she stated someone called my phone. I did not get a phone call. Then to cut me off and talk to me the way she did. What a horrible employee. Then to hang up? I am a first time customer and to be treated that way is unexceptable. All I wanted was an ETA on my order. Thats it. If you dont like your job, find another one. Plain and simple. And she never answered my question, lied to me then hung up and i got not answer nor my problem solved. I will never recommend this company to anyone nor ever order again.
Ordered a 12" hot ham and cheese sub with happy nappy sauce and extra banana peppers and no onions . Loved it. Great place to try there subs
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