The place is very beautiful inside and out….but each time I went I was greeted with someone who looked like they didn’t want to be there and just really seemed to not enjoy others winning
Colten Nichols
I contacted this place about an accident I had up the road from them in hopes they could help me look into something. The one girl I talked to at first was nice. I had someone else helping me and I said if they couldn’t help then I’d call back and see if her manager here at Stoney could help. I ended up having to do that and she was nice and supposedly wrote my name and number down and contacted her manager. I didn’t hear anything. Today I posted on Facebook about it with a picture of the businesses sign so people knew which place I was talking about and that same employee I talked to for some uncalled reason decided to get nasty with me in the comments. Her name is Erica Casto. She said I was harassing local businesses and that they couldn’t help me. But yet she said they could help me both times we spoke on the phone and if she had a true issue with me she could have stated that over the phone but she told me it was no issue. Until I posted just trying to get help from someone else because I’m not convinced the manager even knew I had called and clearly this Erica girl did not describe my issue clearly or like I did. I’d love to speak to the manager about my initial question and even more so now since one of their employees decided to get crazy and ridiculous with me over absolutely nothing. I don’t see the manager replying to this review but it would be nice to get some contact information so the story could be explained correctly and come from my mouth and not someone else’s who clearly doesn’t even care to help. That’s how it should have gone from the first call. I should have been given the managers contact or the manager should have contacted me from my contact information this Erica girl wrote down if she even truly did. She kept saying I needed to contact the police for my issue I told her about and we did and they won’t do anything. Big surprise there! I don’t appreciate how this place and its employee came at me over a simple post! Uncalled for.
Toney
Employee made a mistake in payout . (was told it was correct at the time)
Wanted me to sign papers months later into the following year.
As I did not even remember the amount of the transaction I refused . As I understood we cannot be expected to claim a ticket more than 10 days old.
Food: 2
Service: 1
B Moore
Fun place to play keno
Christy Flinn SMITH
Love the atmosphere and the employees are so nice.
Sharon Carper
Terrible establishment!
Parking: Parkersburg
brandon hendrickson
No luck with the place.
Kim
Great smoke free place
Maranda Throckmorton
Is not a restaurant at all. Is a gambling facility
Sharon Kay Carper
Most toxic place to visit. Gossip and criminals. Don't go there. Save your money.
NOT A COFFEESHOP. This is a place with games in it, not coffee like this place was mislabeled as.
Drew Marshall
Clean, friendly, and enjoyable atmosphere here at the Stoney! Staff was polite, helpful, and just overall great at their job! It was a very hospitable place. Will certainly be going back to lose more money. ???
Timothy Rittenhouse
Enjoyed playing the video games. Service was excellent.
The place is very beautiful inside and out….but each time I went I was greeted with someone who looked like they didn’t want to be there and just really seemed to not enjoy others winning
I contacted this place about an accident I had up the road from them in hopes they could help me look into something. The one girl I talked to at first was nice. I had someone else helping me and I said if they couldn’t help then I’d call back and see if her manager here at Stoney could help. I ended up having to do that and she was nice and supposedly wrote my name and number down and contacted her manager. I didn’t hear anything. Today I posted on Facebook about it with a picture of the businesses sign so people knew which place I was talking about and that same employee I talked to for some uncalled reason decided to get nasty with me in the comments. Her name is Erica Casto. She said I was harassing local businesses and that they couldn’t help me. But yet she said they could help me both times we spoke on the phone and if she had a true issue with me she could have stated that over the phone but she told me it was no issue. Until I posted just trying to get help from someone else because I’m not convinced the manager even knew I had called and clearly this Erica girl did not describe my issue clearly or like I did. I’d love to speak to the manager about my initial question and even more so now since one of their employees decided to get crazy and ridiculous with me over absolutely nothing. I don’t see the manager replying to this review but it would be nice to get some contact information so the story could be explained correctly and come from my mouth and not someone else’s who clearly doesn’t even care to help. That’s how it should have gone from the first call. I should have been given the managers contact or the manager should have contacted me from my contact information this Erica girl wrote down if she even truly did. She kept saying I needed to contact the police for my issue I told her about and we did and they won’t do anything. Big surprise there! I don’t appreciate how this place and its employee came at me over a simple post! Uncalled for.
Employee made a mistake in payout . (was told it was correct at the time) Wanted me to sign papers months later into the following year. As I did not even remember the amount of the transaction I refused . As I understood we cannot be expected to claim a ticket more than 10 days old.
Food: 2
Service: 1
Fun place to play keno
Love the atmosphere and the employees are so nice.
Terrible establishment!
Parking: Parkersburg
No luck with the place.
Great smoke free place
Is not a restaurant at all. Is a gambling facility
Most toxic place to visit. Gossip and criminals. Don't go there. Save your money.
Restaurantji Recommends
NOT A COFFEESHOP. This is a place with games in it, not coffee like this place was mislabeled as.
Clean, friendly, and enjoyable atmosphere here at the Stoney! Staff was polite, helpful, and just overall great at their job! It was a very hospitable place. Will certainly be going back to lose more money. ???
Enjoyed playing the video games. Service was excellent.
Won big money
Ready to work there
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