Baskin-Robbins
33 W Virginia Way, Ranson
(304) 724-7030
Recent Reviews
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I only wanted one flavor and they didn't have it and when I politely said hey never mind il go soe where else the last got super rude with me. That was my first and last time going.
Atmosphere: 1
Food: 1
Service: 1
They are always out of stock on certain options. Their management is inadequate and can not stock appropriately for orders. Silly way to lose business.
Service: 1
0/3 for getting ice cream here. What's the point of having service hours if you are not going to serve ice cream during SERVICE HOURS?!?!
Atmosphere: 1
Food: 1
Service: 1
Lied about when they closed… online they’re open till 9 and they told me they closed at 830 so they are lazy workers never go here unless you want to be lied to.
Atmosphere: 1
Food: 1
Service: 1
If you’re going to pack up your ice cream and close early why not just change your posted hours and close at 8pm. Drove out of our way to get ice cream only to get there during open store hours only to find everything packed up I assume so the employees could leave early. Kinda messed up when you’re the only place in town to get ice-cream.
Staff didn't even greet you upon entering small establishment. You are ignored for a long period of time until you speak up to get noticed. They have only 6 flavors of ice cream which are not all labeled identifying what they are. Employees are on personal phone calls. Not personable at all. Would not recommend this place unless you want to wait forever to get any form of service. Poor business.
Atmosphere: 2
Food: 3
Service: 2
Do NOT order from here! If you order DoorDash they will tell you via a dasher that they can’t make your order and are out of ice cream. This has happened to me twice in less than two months time, and I’m now never going to this Dunkin/Baskin Robbins or any Dunkin for that matter. STAY FAR AWAY FROM HERE AND TAKE YOUR BUSINESS ELSEWHERE!
Putting away ice cream at 8:15. But opened till 9
Putting away ice cream at 8:15. But opened till 9
Very rude staff, slow service and freezer burnt ice cream. I would avoid this Baskin Robbins.
Restaurantji Recommends
Do NOT order from here! If you order DoorDash they will tell you via a dasher that they can’t make your order and are out of ice cream. This has happened to me twice in less than two months time, and I’m now never going to this Dunkin/Baskin Robbins or any Dunkin for that matter. STAY FAR AWAY FROM HERE AND TAKE YOUR BUSINESS ELSEWHERE!
Lots of fun! ?
I ordered an ice cream cake a few days ahead and not only does it look great, but they also carried it for me to the car (my hands were full with coffee + a tasty muffin)! I really appreciated the extra help and the warm and friendly service!!
Ordered 2 cups and 2 milkshakes.They handed us the 2 cups and told us to pull out back. We have now been sitting out back 15 minutes waiting for the milkshakes and our cups of ice cream are half melted.
Went there for an ice-cream on Saturday around 7:30 pm and they didn't have any ice-cream because they were cleaning out the ice-cream coolers. The staff said that they clean the coolers out every Saturday at 7, which seems like the worst time to do this. I haven't done any research on this, but I feel like Saturday evenings would be a 'prime' time to sell ice-cream.
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