The day I went was pretty bad. Was 2 girls working 3 people in line and took me 25 minutes to get 2 foot long pizza subs.
Atmosphere: 1
Food: 5
Service: 2
Carrie Beasley
Subway in Fairlea wv has terrible customer service. We just walked in door and manager Lisa said it's gonna be little while we got 6 sandwiches in front of you. She was very rude about it in the way she said it. Her actions was terrible like she didn't want to be there and she didn't want us there se we left and we won't be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Austin Byers
Sat in the drive-through for over 30 minutes behind one car. Decided to go inside, waited another 15 minutes, one guy working in the whole place on a Friday evening at 6:30pm . With another whole family in front of me decided to go to the Lewisburg location where there were 2 employees working and was in and out in 5 minutes.
Service: 1
Tammy Fox
Waited for 10 minutes in the drive thru before we even got asked our order.
Atmosphere: 1
Food: 4
Service: 1
Rovina Patterson
This is a good place to go to eat at the food is good so check it out for yourself
Parking: The place is ok just go and check it out of yourself
Wheelchair accessibility: Yes they do have lost for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Susan Mccormack
Staff is absolutely terrible. Go through drive thru and three employees working on one walkin and noone acknowledged drive thru. Several people behind me left. Over 30 min wait before acknowledged. They need retrained on customer service. Some people are limited on time for lunch. A little acknowledgment can go far.
Service: 1
Bobby Kitts
Steven was our server. He was very professional. Every business needs people like
Atmosphere: 5
Food: 5
Service: 5
Justin Barb
They always have what I'm wanting
Wheelchair accessibility: The whole building is wheel chair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Italian B M T, Black Forest Ham Egg
The last 2 subs we got weren't good but generally the best of it.
Kid-friendliness: Very good atmosphere for the family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Italian B M T, Steak
WVGMABEAR
Don't order online unless you want your food completely messed up. If that happens, don't try to call and have them fix it because the girl named Hailey working there will do nothing to fix it and she will do that with a complete attitude. I've never had someone be so rude and I never call to complain but it was the second time of having my order messed up. Just do yourself a favor and go in and watch them make it. The food is great, the customer service is NOT.
Shannon A.B.
If you like having your online orders messed up, enjoy poor customer service and are a fan of not getting what you pay for then this is the place for you!!The customer is always wrong, the employees could care less and it doesn't seem like these things matter too much at all. I guess as long as a business has live bodies present during business hours, not too much more is expected.Does anyone remember when quality and performance mattered?? I do and it's sad so many businesses have let these things go. Only one star because no stars is not an option.
Henry Hoffer
The girl that was making the sandwich got very Rudy Moody because I did not want my sandwich toasded
Not crowded and we were in and out in minutes.
Atmosphere: 5
Food: 5
Service: 5
The day I went was pretty bad. Was 2 girls working 3 people in line and took me 25 minutes to get 2 foot long pizza subs.
Atmosphere: 1
Food: 5
Service: 2
Subway in Fairlea wv has terrible customer service. We just walked in door and manager Lisa said it's gonna be little while we got 6 sandwiches in front of you. She was very rude about it in the way she said it. Her actions was terrible like she didn't want to be there and she didn't want us there se we left and we won't be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Sat in the drive-through for over 30 minutes behind one car. Decided to go inside, waited another 15 minutes, one guy working in the whole place on a Friday evening at 6:30pm . With another whole family in front of me decided to go to the Lewisburg location where there were 2 employees working and was in and out in 5 minutes.
Service: 1
Waited for 10 minutes in the drive thru before we even got asked our order.
Atmosphere: 1
Food: 4
Service: 1
This is a good place to go to eat at the food is good so check it out for yourself
Parking: The place is ok just go and check it out of yourself
Wheelchair accessibility: Yes they do have lost for wheelchair
Atmosphere: 5
Food: 5
Service: 5
Staff is absolutely terrible. Go through drive thru and three employees working on one walkin and noone acknowledged drive thru. Several people behind me left. Over 30 min wait before acknowledged. They need retrained on customer service. Some people are limited on time for lunch. A little acknowledgment can go far.
Service: 1
Steven was our server. He was very professional. Every business needs people like
Atmosphere: 5
Food: 5
Service: 5
They always have what I'm wanting
Wheelchair accessibility: The whole building is wheel chair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Italian B M T, Black Forest Ham Egg
Vegetarian options: Great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese
Restaurantji Recommends
Good food
Atmosphere: 5
Food: 5
Service: 5
The last 2 subs we got weren't good but generally the best of it.
Kid-friendliness: Very good atmosphere for the family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara, Italian B M T, Steak
Don't order online unless you want your food completely messed up. If that happens, don't try to call and have them fix it because the girl named Hailey working there will do nothing to fix it and she will do that with a complete attitude. I've never had someone be so rude and I never call to complain but it was the second time of having my order messed up. Just do yourself a favor and go in and watch them make it. The food is great, the customer service is NOT.
If you like having your online orders messed up, enjoy poor customer service and are a fan of not getting what you pay for then this is the place for you!!The customer is always wrong, the employees could care less and it doesn't seem like these things matter too much at all. I guess as long as a business has live bodies present during business hours, not too much more is expected.Does anyone remember when quality and performance mattered?? I do and it's sad so many businesses have let these things go. Only one star because no stars is not an option.
The girl that was making the sandwich got very Rudy Moody because I did not want my sandwich toasded
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