I went to go to McDonald's at 12:20.They say they close at 1 am but they were closed even when there open they can't get the orders right if u visit make sure you check your food and go before midnight and if I order food for 2 adults and 2 kids they act like its a problem so don't order to much Either.
Atmosphere: 1
Food: 1
Service: 1
CayD Sprout
Workers were Complaining the entire time I was dining here about how many customers were here at the front desk right in front of them. Everything was over and undercooked and they got my order wrong.
Tiffany Simone' (The Tiffany Simone Show)
I think his name was Josh give him a raise, I was passing thru on business such a joy to experience such a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Honest Reviews
Atmosphere: ⭐⭐ (2 out of 5) This McDonald’s is located on South Pike Street in Shinnston and sits directly beside the Shinnston Memorial Cemetery—which is an odd backdrop when you’re trying to enjoy breakfast, lunch, or dinner. The inside of the restaurant was disappointing: small, cramped, awkwardly laid out, and frankly dirty. It doesn’t feel like your typical dine-in McDonald’s—more like a drive-thru location that happens to have a few tables thrown in. Based on some of the poor reviews I’d read, I gave it a fair shot, but unfortunately, I found much of the criticism valid. The interior really needs some TLC, a serious deep clean, and maybe even a full refresh.
Service: ⭐⭐⭐⭐ (4 out of 5) The service here was surprisingly good. As soon as I walked in, I was greeted with a warm “good morning” from the gentleman at the register, which sadly isn’t always the norm these days. He was friendly, efficient, and professional throughout the entire interaction. I had an issue with the McDonald’s app—my code for a free iced caramel coffee kept coming up as invalid—but he didn’t give me any trouble. He honored it anyway and gave me a courtesy coffee, which I really appreciated. I also ordered a bacon, egg & cheese McMuffin with folded egg (instead of the standard round egg), and he made sure the kitchen got it right. Service was quick, accurate, and above expectations for a fast food stop.
Food: ⭐⭐⭐ (3 out of 5) The food was solid but nothing extraordinary. My McMuffin was correct, came out hot, and was ready quickly. The iced caramel coffee was decent—not the best I’ve had, but good enough to start the day. Everything was edible and served its purpose, but nothing stood out as exceptional.
Final Thoughts: While the service was a bright spot and the food was acceptable, the overall atmosphere of this location is what brought the rating down. Between the location next to a cemetery and the unkempt dining area, this place feels neglected. With a bit of investment in cleanliness and interior updates, it could easily become a much better stop.
Atmosphere: 2
Food: 3
Service: 4
brian ash
Has to be the slowest McDonald's in the area sat in the drive thru line for 20 minutes
Atmosphere: 3
Food: 3
Service: 2
Stephanie N
Could this place be any worse? The staff are absolute trash, I can’t imagine the food. I have never ever eaten here, but I DoorDash deliver from here a lot and I cannot believe these folks have jobs.
Atmosphere: 1
Food: 1
Service: 1
Clay Hostuttler
Sucks really bad. poor things, they try they really do but they gotta work with what they got you know what I mean? could at least figure out how to make some tea though
Atmosphere: 1
Food: 1
Service: 3
Chuck Gillespie
Drove off didn't get my food.
PH 735
Not a dine-in place. Seating very uninviting. Nobody manning indoor register. Food delivery slow took it to go since we had already been waiting. Fries soggy and cold. Double cheeseburger messy and tasteless.
Best coffee in the area. The food has gone downhill. I miss their great salads prepandemic. When my car was in the shop I used their delivery service. It is riddled with unnecessary charges. Small order fee !!!!????
Leah Anne Minor
I hate how they talked to me on the phone I was asking what kind of coffee do they have and one lady was rude....
Clyde Cruz
Burgers became smaller but needed quick snack so first time been McDonald's in longtime
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Mcdouble, French Fries
Mark Fetty
Check your food before leaving. Asked for no lettuce on 2 mcchickens. Wife has severe allergic reaction. Drove a few miles and had to go back. Stood at counter several minutes before being waited on. No one was in front of me
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
I went to go to McDonald's at 12:20.They say they close at 1 am but they were closed even when there open they can't get the orders right if u visit make sure you check your food and go before midnight and if I order food for 2 adults and 2 kids they act like its a problem so don't order to much Either.
Atmosphere: 1
Food: 1
Service: 1
Workers were
Complaining the entire time I was dining here about how many customers were here at the front desk right in front of them. Everything was over and undercooked and they got my order wrong.
I think his name was Josh give him a raise, I was passing thru on business such a joy to experience such a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Atmosphere: ⭐⭐ (2 out of 5)
This McDonald’s is located on South Pike Street in Shinnston and sits directly beside the Shinnston Memorial Cemetery—which is an odd backdrop when you’re trying to enjoy breakfast, lunch, or dinner. The inside of the restaurant was disappointing: small, cramped, awkwardly laid out, and frankly dirty. It doesn’t feel like your typical dine-in McDonald’s—more like a drive-thru location that happens to have a few tables thrown in. Based on some of the poor reviews I’d read, I gave it a fair shot, but unfortunately, I found much of the criticism valid. The interior really needs some TLC, a serious deep clean, and maybe even a full refresh.
Service: ⭐⭐⭐⭐ (4 out of 5)
The service here was surprisingly good. As soon as I walked in, I was greeted with a warm “good morning” from the gentleman at the register, which sadly isn’t always the norm these days. He was friendly, efficient, and professional throughout the entire interaction. I had an issue with the McDonald’s app—my code for a free iced caramel coffee kept coming up as invalid—but he didn’t give me any trouble. He honored it anyway and gave me a courtesy coffee, which I really appreciated. I also ordered a bacon, egg & cheese McMuffin with folded egg (instead of the standard round egg), and he made sure the kitchen got it right. Service was quick, accurate, and above expectations for a fast food stop.
Food: ⭐⭐⭐ (3 out of 5)
The food was solid but nothing extraordinary. My McMuffin was correct, came out hot, and was ready quickly. The iced caramel coffee was decent—not the best I’ve had, but good enough to start the day. Everything was edible and served its purpose, but nothing stood out as exceptional.
Final Thoughts:
While the service was a bright spot and the food was acceptable, the overall atmosphere of this location is what brought the rating down. Between the location next to a cemetery and the unkempt dining area, this place feels neglected. With a bit of investment in cleanliness and interior updates, it could easily become a much better stop.
Atmosphere: 2
Food: 3
Service: 4
Has to be the slowest McDonald's in the area sat in the drive thru line for 20 minutes
Atmosphere: 3
Food: 3
Service: 2
Could this place be any worse? The staff are absolute trash, I can’t imagine the food. I have never ever eaten here, but I DoorDash deliver from here a lot and I cannot believe these folks have jobs.
Atmosphere: 1
Food: 1
Service: 1
Sucks really bad. poor things, they try they really do but they gotta work with what they got you know what I mean? could at least figure out how to make some tea though
Atmosphere: 1
Food: 1
Service: 3
Drove off didn't get my food.
Not a dine-in place. Seating very uninviting. Nobody manning indoor register. Food delivery slow took it to go since we had already been waiting. Fries soggy and cold. Double cheeseburger messy and tasteless.
Restaurantji Recommends
Buns were a little hard and tasted old
Best coffee in the area.
The food has gone downhill.
I miss their great salads prepandemic.
When my car was in the shop I used their delivery service.
It is riddled with unnecessary charges.
Small order fee !!!!????
I hate how they talked to me on the phone I was asking what kind of coffee do they have and one lady was rude....
Burgers became smaller but needed quick snack so first time been McDonald's in longtime
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Mcdouble, French Fries
Check your food before leaving. Asked for no lettuce on 2 mcchickens. Wife has severe allergic reaction. Drove a few miles and had to go back. Stood at counter several minutes before being waited on. No one was in front of me
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