Employees shutting down early and denying customers service and being rude.
Jeff Honaker (RealJeffedUP)
The Burger Carte is so cool. It’s like taking a step back into time. It’s a great stop on my way to Fayetteville when I’m passing through. So many options it would take a few times to really sample everything. I like the awning and eating outside. It’s like being in the 50’s again honestly. Everything was really quite delicious. I have no complaints about the food. I want more. They have a big dessert menu also. Because how would have burger and fries without a milkshake for the ride home afterwards?! Don’t miss this little local hotspot in Smithers in you’re in the area.
Delayne Andrews
Great place to stop for lunch on the way to the falls or all of state parks. You won’t find a better burger and the outdoor seating is very nostalgic. Great place to bring the family including my golden retriever. Love this spot.
Debra Raines
So, in all the years I have asked my husband to take me to Burger Carte, today was the day. Boy was he mad. #1 his burger was thin and dry mushroom swiss burger) and nearly burnt. #2 Flies everywhere! #3 Ordering station so small, everyone shoulder to shoulder, breathing on each other, #4 man next to him finally got his food , but had to wait 15 minutes to get his milkshakes, that had been sitting on the counter. #5 and I get that this is a small uneducated area but dang. I ordered online. I chose the option for him to pay in store. Good lawd you would have thought the world was ending. No one could figure out how to ring it up and take his money. 4 women standing around in there and no one knew what the heck they were doing! Will NEVERr go back!
Shyann Rose
The customer service was amazing, the restaurant looks amazing and the food was perfect.. I believe it was worth every penny
DEB BEUTLER
Fresh cut fries are delicious. Love the onion rings and cheeseburger. Outside tables are great for eating with my dog.
Sandy Copenhaver
Amazing food. Great people. It's a staple for a reason!
JP
We enjoyed our burger and visit. Onion rings were great.
Adam Hedrick
I stop by 3/30/25 at 8:30pm and the staff was very rude and told me they close at 9pm. And I told them no problem I just wanted too order to go and they again told me they close at 9pm and not serving anyone else. I don't know if it changed hands or what but it has went why down hill
IndigoSouls
Some of the best burgers I’ve ever had. Will be going back very soon
Employees shutting down early and denying customers service and being rude.
The Burger Carte is so cool. It’s like taking a step back into time. It’s a great stop on my way to Fayetteville when I’m passing through. So many options it would take a few times to really sample everything. I like the awning and eating outside. It’s like being in the 50’s again honestly. Everything was really quite delicious. I have no complaints about the food. I want more. They have a big dessert menu also. Because how would have burger and fries without a milkshake for the ride home afterwards?! Don’t miss this little local hotspot in Smithers in you’re in the area.
Great place to stop for lunch on the way to the falls or all of state parks. You won’t find a better burger and the outdoor seating is very nostalgic. Great place to bring the family including my golden retriever. Love this spot.
So, in all the years I have asked my husband to take me to Burger Carte, today was the day. Boy was he mad. #1 his burger was thin and dry mushroom swiss burger) and nearly burnt. #2 Flies everywhere! #3 Ordering station so small, everyone shoulder to shoulder, breathing on each other, #4 man next to him finally got his food , but had to wait 15 minutes to get his milkshakes, that had been sitting on the counter. #5 and I get that this is a small uneducated area but dang. I ordered online. I chose the option for him to pay in store. Good lawd you would have thought the world was ending. No one could figure out how to ring it up and take his money. 4 women standing around in there and no one knew what the heck they were doing! Will NEVERr go back!
The customer service was amazing, the restaurant looks amazing and the food was perfect.. I believe it was worth every penny
Fresh cut fries are delicious. Love the onion rings and cheeseburger. Outside tables are great for eating with my dog.
Amazing food. Great people. It's a staple for a reason!
We enjoyed our burger and visit.
Onion rings were great.
I stop by 3/30/25 at 8:30pm and the staff was very rude and told me they close at 9pm. And I told them no problem I just wanted too order to go and they again told me they close at 9pm and not serving anyone else. I don't know if it changed hands or what but it has went why down hill
Some of the best burgers I’ve ever had. Will be going back very soon
Restaurantji Recommends
Best burger in wv,
I have to say my food was delicious
We ordered cheeseburgers. The burger was very thin and you could barely taste anything besides the lettuce.
Loved the Al Burger!!!!!!
Absolutely loved the food and the employees were awesome
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